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Utilities Supervisor

Job Details

Working with Us
Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. Youll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

To supervise the daily job assignments in support of building utilities ensuring compliance with company policy and appropriate regulatory standards on day shift.

Key Responsibilities:

  • Role will support of the following operations at the BMS Devens campus: Biologics Large Scale Commercial Manufacturing, Biologics Clinical Manufacturing, Biologics Cell Bank Manufacturing, Biologics Development and Laboratory operations, and CAR-T (Cell Therapy) Manufacturing

  • Assures completion of all production maintenance activities (e.g., pms, pdms, work orders, safety inspection, area projects, day-to-day equipment and systems support) for the site by coordinating maintenance services with other operations leaders and planning personnel.

  • Develops new systems, practices and procedures to enhance the performance of the business.

  • Troubleshoots routine and unusual technical / administrative problems. Manages the use and application of all Maintenance Tools.

  • Develops and/or approves SOPs and other technical documentation required for Operations and Maintenance.

  • Works with the Spare Parts group to ensure proper materials and parts are identified and available to sustain Corrective activities.

  • Provides support to other departments in the investigations and resolutions of Maintenance related Quality Events.

  • Support basic risk mitigations options and advanced troubleshooting to identify root cause and appropriate corrective actions for equipment system problems.

  • Provides a clear vision, defining specific and timely objectives and monitoring team activities, providing specific feedback to motivate, build competencies and enhance performance.

  • Maintains a thorough knowledge of short and long range business priorities and objectives through regular communication with site management adjusting Maintenance execution to ensure alignment with strategy and goals.

  • Ensures field personnel are current in their training; maintains current status of the training curricula of direct reports.

  • Develop personnel and manages performance. Develops and implements Key Performance Indicators (KPIs) and establish goals to accomplish World-Class Maintenance performance.

  • Active member of all Reliability Centered Maintenance (RCM) initiatives by participating in and/or providing resources to improve the reliability of our systems, equipment and operations.

  • Identifies areas of opportunities to optimize equipment and systems using Maintenance Programs data, evaluating the impact on policies and regulations, allocating Capital or expenses required, developing action plans and implementing.

  • Ensures Job Plans are current and in order to apply the proper Preventive, Predictive Maintenance procedures.

  • Establishes specific expectations and objectives to ensure compliance with EHS guidelines, cGMP regulations, Company policies and other external agency regulations.

  • Supports the development of related procedures and programs, implement and monitor performance.

  • Identifies areas of opportunity and prepare specific action plans to increase awareness and to maintain compliance.

  • Processes QEs, CAPAs and Audit responses according to established due dates.

  • Troubleshoot customer service calls.

  • Individual will partner with subject matter experts (SME) & Reliability services to trouble operational issues.

  • Ensures that all appropriate R&M data (e.g., material costs, contract labor costs, effort) is captured on a work order.

  • Responsible for the effective uninterrupted support of Facilities operational activities for BMS Devens.

  • Cross train and / or back up, as appropriate to the advanced level. Maintain up to date and complete system documentation in a central resource location for all repairs or changes to the system.

  • Analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required.

  • Comply with departmental policy for the safe storage, usage, and disposal of hazardous materials. Maintain a clean and safe workplace. Conduct immediate clean-up of work area, returning tools to workshop, and unused supplies to store room.

  • Report any equipment problems, impending supply or material shortages to the Operations Manager.

  • Maintains tools and orders supplies as required for installation and repairs.

  • Complies with departmental policy for the safe storage, usage and disposal of hazardous materials.

Education & Experience:

  • Knowledge of Maintenance, Operations and Engineering generally attained through studies resulting in a B.S., in engineering, or related discipline.

  • A minimum of 5 years of experience in Maintenance, Operations of Clean Utilities and/or Biologic Process Manufacturing and Manufacturing equipment support.

  • Ability to provide support during external and internal regulatory audits (FDA, EMEA, etc.).

  • Previous lead experience which demonstrates proficiency in selection, motivating and retaining a superior team, effectively managing personnel issues and planning and administering financial resources.

  • Knowledge of Maximo or other CMMS applications required.

  • Managing personnel issues and planning and administering financial resources.

  • Demonstrated aptitude for engineering principles and building and/or manufacturing automation systems.

  • Knowledge of Maximo or other CMMS applications required.

  • Experience in working in an environment governed by SOPs and cGMPs and the knowhow to work and manage within a regulatory oversight.

  • Adaptable to a fast paced, complex and ever changing business environment.

  • Strong analytical and communication skills are critical.


If you come across a role that intrigues you but doesnt perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.


Bristol Myers Squibb is a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.

At Bristol Myers Squibb, we believe in the power of science to address some of the most challenging diseases of our time. Our focus on these unmet needs comes during a remarkable time, when unprecedented scientific breakthroughs are advancing the treatment of disease as never before in human history.

We work every day to transform patients’ lives through science. Each day, our employees around the world work together for patients – they are at the center of everything we do. They inspire us. They are the reason we come to work each day.

We combine the agility of a biotech with the reach and resources of an established pharmaceutical company to create a global leading biopharma company powered by talented individuals who drive scientific innovation.

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Company info
430 E. 29th St
14th Floor
New York
New York
United States

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