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Principal Designer, User Experience

Bristol Myers Squibb Company
Devens, Massachusetts
Start date
Feb 15, 2024

Job Details

Working with Us
Challenging. Meaningful. Life-changing. Those arent words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. Youll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

The Digital Transformation and Innovation team within Strategy and Business Excellence enables clear definition & shape formulation of the Digital Strategy. The team drives the digital roadmap implementation and governance. Here, youll get the chance to grow and thrive through opportunities uncommon in scale and scope, pursue innovative ideas, and advance professionally alongside some of the brightest minds in Pharma.

Position Summary

The Global Product Development and Supply (GPS) organization is going through an important evolution to enable more reliable and consistent delivery of medicines to patients faster. This evolution includes elements that will help elevate its current operations to be best in class and differentiate them as a competitive advantage for the future. As part of the evolution GPS needs to become a Digital First organization.Digital First means leveraging the best of technology, data, analytics, business processes and people to achieve improved business outcomes.

The successful candidate will be part of a team of UX designers and design thinking experts to enable innovation and improve the customer experience across all digital touchpoints. The Principal Designer will report to the Senior Director, User Experience as part of the Digital Transformation team. The successful candidate will help further the GPS UX and Service Design capabilities and partner closely with Functions and Operating Units, Business Insights and Analytics (BIA) and IT who build and deploy capabilities and technologies.

Key Responsibilities

  • Lead and successfully deliver intuitive and impactful digital experiences, bringing a user-centered approach to project teams.
  • Collaborate with cross-functional teams to lead user requirements definition, create wireframes and prototypes, and conduct user testing to validate design concepts.
  • Conduct discovery activities such as workflow mapping exercises, ideation sessions, and other design thinking activities to identify and prioritize customer needs.
  • Translate requirements and data into wireframes and prototypes that effectively convey your ideas and communicate solutions to project teams, stakeholders, and customers.
  • Contribute to a growing design team by leading initiatives to develop, maintain, and instill best practices and processes to ensure consistency and quality across all digital experiences.
  • Evangelize user experience and design thinking best practices to guide project teams to ensure high-quality outcomes.
  • Stay up to date with emerging design trends and technologies, incorporating them into our design processes and methodologies.


  • Demonstrates enthusiasm and energy to actively contribute to transforming and disrupting organizations, with tenacity and perseverance for helping to drive change.
  • Bachelor's or Master's degree in Design, Human-Computer Interaction, or a related field.
  • 8+ years of experience in UX design, with a focus on digital experiences.
  • Strong portfolio of work that demonstrates expertise in UX design, design thinking, and user research.
  • Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
  • Experience with design thinking workshops and applying design thinking methodologies to solve complex business problems.
  • Experience working in a manufacturing or supply chain environment is a plus.

The starting compensation for this job is a range from $147,000 - $184,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and the geographic location where work is performed. Final, individual compensation is decided commensurate with demonstrated experience. For more on benefits, please visit our BMS Careers Site. Eligibility for specific benefits listed therein may vary based on job and location.


If you come across a role that intrigues you but doesnt perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.


Bristol Myers Squibb is a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.

At Bristol Myers Squibb, we believe in the power of science to address some of the most challenging diseases of our time. Our focus on these unmet needs comes during a remarkable time, when unprecedented scientific breakthroughs are advancing the treatment of disease as never before in human history.

We work every day to transform patients’ lives through science. Each day, our employees around the world work together for patients – they are at the center of everything we do. They inspire us. They are the reason we come to work each day.

We combine the agility of a biotech with the reach and resources of an established pharmaceutical company to create a global leading biopharma company powered by talented individuals who drive scientific innovation.

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Company info
430 E. 29th St
14th Floor
New York
New York
United States

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