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Associate Director - AI Organizational Change Management

Eli Lilly and Company
Indianapolis, Indiana
Start date
Feb 14, 2024

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Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Lilly builds and maintains capabilities using cutting-edge technologies like most prominent tech companies. What differentiates Lilly is that we redefine what’s possible through tech to advance our purpose – creating medicines that make life better for people around the world.

If you are passionate about driving change and discovery in a fast-paced environment and have a proven track record of leading successful technology change management initiatives, you will want to apply for this exciting opportunity to lead our organizational adoption of AI.

We need an experienced OCM practitioner to lead our new and existing AI change initiatives. Are you ready to use data and technology to answer business and scientific questions? If so, bring YOUR skills and talents to Lilly, where you’ll have the chance to impact people's lives.

What You’ll Be Doing:

As the OCM Lead, you will be instrumental in developing and executing change management strategies and plans that ensure all employees' successful implementation and use of AI solutions. You will work with our AI organization, leaders, governance committees, etc., on change initiatives supporting AI adoption for the entire Lilly enterprise, from the discovery to development to manufacturing and commercialization of our medicines. You will be responsible for defining the structure and approach for change management activities, which includes identifying and assessing potential risks and barriers to adoption and developing mitigation plans. Whether you are interested in the technology, the process of moving people towards change or both, this is the position for you!

How You’ll Succeed:

  • You will bring your OCM expertise to develop and implement comprehensive change management strategies and plans for AI initiatives.

  • You will identify and assess potential risks and barriers to adoption and develop mitigation plans.

  • You will help develop effective communication and training plans by partnering with cross-functional teams and product owners.

  • By acting as a change champion and advocate for AI adoption throughout the organization, you will develop and leverage strong relationships with leaders to manage.  

  • With a high level of empathy, you will monitor and measure the effectiveness of change management strategies and plans and adjust as needed.

  • You will bring your technical experience to guide and coach project teams and others on change management best practices.

What You Should Bring:

  • Extensive experience leading change, communication and training efforts for multiple global, complex technology implementations.

  • Prior consulting experience delivering projects and navigating client-facing environments.

  • Strong understanding of monitoring and measuring the effectiveness of change management strategies and plans.

  • Proven ability to implement change management methodology and apply it as appropriate for the business environment, adjusting as needed to ensure focus is on execution and impact for the people-side change driven by a transformation initiative.

  • Demonstrated understanding in gaining executive sponsorships, managing stakeholders, defining stakeholder impacts, driving stakeholder awareness, and guiding business engagement (champions /super users / late adopters.)

  • Desire to establish and maintain relationships with all levels across the company and external partners.

  • Experience in health care, pharma or life sciences is a plus.

  • Design thinking, culture, and branding/marketing experience are preferred.

  • Prosci, CCMP or other change management certification preferred.

Basic Requirements: 

  • Bachelor’s Degree or higher in communications, training, organizational change management or information systems.

  • 5-7+ years of experience in organizational change management, preferably in a technology-driven environment.

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Information:

  • Travel <10%

  • Position located in Indianapolis, Indiana, working in a hybrid model.

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.



Science has been our calling from the beginning. Colonel Eli Lilly founded the company in 1876 and charged employees to “take what you find here and make it better and better.” More than 147 years later, we remain committed to his vision through every aspect of our business and the people we serve, starting with discovering the best treatments for those who take our medicines and extending to health care professionals, employees and the communities in which we live. Moreover, you can also count on the team at Lilly to be incredibly civic-minded, supporting our communities through philanthropy, volunteerism, and a creative and innovative can-do spirit. 

Company info
893 S Delaware St
United States

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