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Engineer – Serialization

Eli Lilly and Company
Indianapolis, Indiana
Start date
Feb 8, 2024

Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

What You’ll Be Doing

The Engineer – Serialization role will require the individual to develop a deep understanding of the following areas of global serialization: Requirements (Market requirements and GSP (Global Serialization Program) solution requirements), Design, Software, Testing and how Serialization is implemented within Lilly. The individual will become a subject matter expert (SME) regarding the Serialization software components, Serialization procedures involved on the software cube day to day activities, and on the Systech solution and how Lilly embraces it in the packaging space.  This knowledge will be used to support internal GSP activities, as well as providing activation and operational support to the packaging sites around the world.  This is intended to be at both the Line Level Software (Advisor/Sentri 1/Sentri 2) and the Site Level Software (Guardian). You will also be expected to:


  • Deep understanding on how the system is configured to meet market and business needs.
  • Deep understanding of the system validation and ownership of the globally maintained qualification templates.  Review instance Test Case creation from testing Templates to ensure correct content based on inputs from the Design and from Site provided information.
  • Review, and provide guidance on, the Impact Analyses (IAs) created by other Process Engineers on enhancements/upgrades/regulatory capability expansions.  The individual will be responsible for creating IAs in the place of the Process Engineer(s) (as a backup).
  • Assure that internal processes remain compliant with global company standards.
  • Own and maintain the training materials that are used to teach and qualify other Software SME resources in the GSP.  Also, you will act as a mentor and will be responsible for teaching, knowledge sharing/transfer, and establishing (and communicating) best practices for the Team.
  • To respond to audit related questions as they pertain to GSP from a system configuration and qualification perspective.
  • Assist the Lilly IT team with the creation of new components, covering the business requirements, being involved in the POC (Proof of Concept) phase of new delivered functionality
  • Support design and deployment activities at the sites through the length of the deployment activities, as well as provide support to the sites in activating serialization for each market and product by providing both remote and/or onsite support.

Basic Qualifications:

  • Bachelor’s degree in Engineering or equivalent experience
  • 3+ years packaging and/or automation, specifically related to packaging processes and equipment
  • 3+ years experience in GMPs and computer systems validation (CSV)

Additional Skills/Preferences:

  • Experience in serialization and full track and trace.
  • Ability to work across boundaries (functional, geographic, external company, etc.).
  • Good oral and written skills in English Language
  • Analytical and problem-solving skills to identify and resolve complex technical issues.
  • Adaptability and flexibility to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.
  • Strong problem-solving skills.
  • Ability to work independently and with minimal direction
  • Excellent communication and interpersonal skills to build relationships with stakeholders
  • Familiarity with industry standards such as GS1 and FDA DSCSA regulations System integration with enterprise resource planning (ERP, SAP+) and manufacturing execution systems (MES)
  • Knowledge of machine vision technologies including image analysis and inspection Experience interfacing with vision hardware components and familiarity with connectivity protocols
  • Knowledge of the Systech Serialization solution
  • Strong understanding of packaging systems and serialization technology (e.g., SES, vision systems, PLC Ladder Logic)
  • Six Sigma Green Belt or Black Belt certification

Additional Information:

  • Must be able to travel up to 25% of the time, US and international. 
  • Will require occasional work in a variety of manufacturing environments; some safety equipment and/or gowning may be required. 

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.



Science has been our calling from the beginning. Colonel Eli Lilly founded the company in 1876 and charged employees to “take what you find here and make it better and better.” More than 147 years later, we remain committed to his vision through every aspect of our business and the people we serve, starting with discovering the best treatments for those who take our medicines and extending to health care professionals, employees and the communities in which we live. Moreover, you can also count on the team at Lilly to be incredibly civic-minded, supporting our communities through philanthropy, volunteerism, and a creative and innovative can-do spirit. 

Company info
893 S Delaware St
United States

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