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Manager, Employee Relations

Florham Park, New Jersey
Start date
Dec 6, 2023

Job Details

Manager, Employee Relations

The Manager, Employee Relations, will be responsible for executing the delivery of workplace and employee relations services to employees and managers in the US. This position will provide a single point of contact for efficiently providing highly accessible expert employee relations interface across multiple businesses within the US. The role will focus on investigation and timely resolution of workplace and employee relations reports submitted to the EWR function – in coordination with existing, established practices. The Manager, Employee Relations will be responsible for proactive and responsive approaches to employee relations issues that support a positive and productive work environment. This position ensures compliance with all relevant country laws, regulations, policies, and practices. 


This position will work a hybrid work schedule from one of the following AbbVie locations:

  • Lake County, IL
  • Madison, NJ


  • Provide expert consultative and problem-solving services to managers, employees, Business HR and Office of Ethics and Compliance partners regarding HR policies and practices and other assigned cases.
  • Independently conduct investigations and gather information regarding employee relations matters such as workplace issues, allegations of policy violation, employee disputes and other concerns.
  • Identifies critical factors in a particular situation, identifies alternate courses of action and makes recommendations based upon all available facts.
  • Provide consultation on performance improvement matters includes determining whether a PIP is the appropriate action for the situation, supporting the business to administering all PIPs to prevent bias, and providing guidance to both the manager and employee throughout the plan.
  • Effectively and accurately maintains confidential ER data in both systems and other filing mechanisms.
  • Ensure professional service is always provided in accordance with the expectations and guidelines of the company.
  • Define, lead and/or manage projects, which may include multi-functional teams.
  • Create and deliver ER training to a variety of audiences in the business.
  • Knowledge must address diverse and difficult problems or situations across multiple businesses.
  • Considered the subject matter expert on a broad range of ER policies and practices.
  • Effective at translating broader principles or the spirit of the guidelines / practices to the current situation and determine recommendation.
  • Anticipates, identifies, and meets internal and external customer needs/expectations.
  • Effectively anticipates the unintended consequences and broader impact of decisions.
  • Build and foster relationships with the business. Manages expectations and delivers results.
  • Work closely with customers to jointly design solutions, balancing business, employee and legal needs.
  • Identifies critical factors in a particular situation, identifies alternate courses of action and makes recommendations based upon all available facts.
  • Facilitates gaining alignment from multiple functions and resolves disagreements independently.
  • Appropriately documents information related to cases and recommended outcomes.
  • Takes a broad view of the problem looking at all alternatives and assesses impact on other groups before applying a solution.
  • Demonstrates ability to plan, organize and execute to achieve favorable outcomes.
  • Ability to identify and manage risk. Determine contingency plans appropriately.
  • Decisions and actions have an impact on organization.
  • Informal supervision of day-to-day tasks of exempt and non-exempt staff when necessary or as requested by management (this role does not have direct reports).
  • Assist with case load distribution, work schedules, and other departmental needs upon request.
  • Expected to be a leader within the Employee and Workplace Relations department and looked to assist with training and mentoring other Employee and Workplace Relations team members.


  • Bachelor’s degree in human resources, Business, Employee Relations, or related field. Masters in business or related field preferred.
  • Strong organizational skills that include taking appropriate action to move open cases forward to resolution in a timely manner.
  • Knowledge in MS Office – Windows environment.
  • Minimum of 5 years work experience in Employee Relations or other HR experience.
  • Knowledge of HR regulations, policies, and procedures
  • Effective verbal and written communication skills that support building strong partnerships, appropriate influence, and portraying an objective and defensible position on situations.
  • Exercise strong business judgment that is aligned with broad organizational philosophies and practices and is compliant with regulations.
  • Makes effective decisions in ambiguous situations.


 Key AbbVie Competencies:

  •  Builds strong relationships with peers and cross functionally with partners outside of team to enable higher performance.
  • Learns fast, grasps the 'essence' and can change the course quickly where indicated.
  • Raises the bar and is never satisfied with the status quo.
  • Creates a learning environment, open to suggestions and experimentation for improvement.
  • Embraces the ideas of others, nurtures innovation and manages innovation to reality.
  • Occasional travel to Lake County, IL or other locations required. Less than 10%

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.



AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

Stock Symbol: ABBV

Stock Exchange: NYSE

Company info
1 North Waukegan Road
North Chicago

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