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Associate Director, Human Factors and User Experience

Lexington, Massachusetts
Start date
Dec 1, 2023

Job Details

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Job Description


As a trusted global leader and industry partner who is reimagining plasma and exploring its untapped potential, Takeda’s Plasma-Derived Therapies Business Unit is dedicated to transforming the lives of patients worldwide who rely on these lifesaving and life-sustaining therapies.

With an 80-year legacy of developing treatments for rare and complex chronic diseases, we thrive on innovation, offering a broad, differentiated portfolio of more than 20 plasma medicines with integrated care solutions to patients in more than 80 countries.

Powered by 17,000+ Takeda employees primarily focused on plasma, our > 200 high-quality BioLife donation centers, a dedicated R&D team, and eight world-class plasma manufacturing facilities, we are unleashing data, digital and technology to transform our end-to-end operations and set new industry standards.

This enables us to innovatively and sustainably meet the growing and changing needs of patients, our people, and our planet, today and in the future.


The position of Associate Director, Human Factors and User Experience is a vital role within Takeda’s Plasma-Derived Therapies Function. In here, you will provide leadership and consultative expertise for all human factors and user-centric design related aspects to provide best in class usability and enhanced user experience for Takeda therapy users. You will also strive for regulatory success of projects by making sure that the HFE work is done in compliance with IEC 62366 & regulatory body (example, FDA) expectations while collaborating with cross-functional teams to integrate human factors considerations into product development processes.

Here you will help Takeda realize our ambition to transform the lives of patients through innovation and sustainability from plasma donation to delivery of medicines.

This is turn empowers Takeda’s unwavering commitment to patients.


  • Provide strategic leadership and guidance to the human factors team and foster a collaborative and innovative team culture.
  • Develop and implement human factors strategies aligned with product development goals. Ensure compliance with relevant regulatory requirements and industry standards.
  • Drive continuous improvement in human factors processes and methodologies.
  • Lead/coordinate HFE & User Experience strategy for the assigned medical devices, combination products and digital solutions forming the part of Takeda therapy ecosystem.
  • Design and oversee usability studies, including participant recruitment, protocol development, and data analysis.
  • Interpret usability test results and provide actionable recommendations for product improvement.
  • Collaborate with cross-functional teams to incorporate usability findings into design iterations.
  • Oversee and/or generate the HFE deliverables throughout medical device development (Examples: HFE plan, task analysis, use specification, use related risk analysis, user-interface requirements, HFE/UE summary report etc.) in compliance with IEC 62366 & regulatory agency expectations
  • Evolve the division’s human-centered capability by proposing and managing capability development


  • Doctorate degree and 6 years of Human Factors Engineering, Usability Engineering, User Experience and other relevant degrees in medical device/ biotech industry/ consumer technology, OR Master's degree and 10 years of Human Factors Engineering, Usability Engineering, User Experience and other relevant degrees in medical device or biotech industry or consumer technology, OR Bachelor's degree and 12 years of Human Factors Engineering, Usability Engineering, User Experience and other relevant degrees in medical device or biotech industry or consumer technology
  • Experience conducting Human Factors formative and summative studies
  • Familiarity with IEC 62366-1/2, FDA HF Guidance, EU MDR usability expectations
  • Working knowledge of relevant medical device standards ISO 14971, IEC 60601-1-8, HE75
  • Effective oral and written communication skills
  • Ability to make decisions on Human Factors strategy, testing execution, and documentation best practices
  • Ability to work on multiple products with varying degrees of complexity


  • Experience in mentoring and developing team members
  • Experience in collaborating with cross-functional teams


For the fifth consecutive year, Takeda has been certified by the Top Employers Institute as a

Global Top Employer. No investment we make pays greater dividends than taking good care of our people.

We offer you:

  • A meaningful career, grounded in our values
  • Continuous professional growth and global careers
  • A diverse and inclusive network of colleagues
  • Comprehensive Healthcare: Medical, Dental, and Vision
  • Financial Planning & Stability: 401(k) with company match and Annual Retirement Contribution Plan
  • Health & Wellness programs including onsite flu shots and health screenings
  • Generous time off for vacation and the option to purchase additional vacation days
  • Community Outreach Programs and company match of charitable contributions

Diversity, Equity, and Inclusion

At our heart are committed colleagues. We offer interested people numerous opportunities and strongly believe in, and promote, diversity, equity, and inclusion. As a company we offer roles based on merit, welcoming candidates of any gender, age, religious belief, race or ethnic origin or disability.

In accordance with the CO Equal Pay Act, Colorado applicants are not permitted to apply.


Ready to apply? If you are interested in this opportunity, we look forward to receiving your application via our online tool! (Please attach your CV in English)

Not yet? For further questions, please contact Claire Alonzo-Regis (Talent Acquisition Partner) via email:

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.


USA - MA - Lexington

Worker Type


Worker Sub-Type


Time Type

Full time


Takeda is a global, values-based, R&D-driven biopharmaceutical leader headquartered in Japan, committed to discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. Takeda focuses its R&D efforts on four therapeutic areas: Oncology, Rare Genetics and Hematology, Neuroscience, and Gastroenterology (GI). We also make targeted R&D investments in Plasma-Derived Therapies and Vaccines. We are focusing on developing highly innovative medicines that contribute to making a difference in people’s lives by advancing the frontier of new treatment options and leveraging our enhanced collaborative R&D engine and capabilities to create a robust, modality-diverse pipeline. Our employees are committed to improving quality of life for patients and to working with our partners in health care in approximately 80 countries and regions.

For more information, visit

Stock Symbol: TAK

Company info
650 East Kendall Street
United States

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