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Field Reimbursement Manager

Employer
Kerecis
Location
IL
Start date
Nov 20, 2023

View more

Discipline
Administration, Finance
Required Education
Bachelors Degree
Position Type
Full time

Job Details

Description

The Field Reimbursement Manager supports the Kerecis field sales team, customers, and internal Benefits Investigation (BI) team on all reimbursement issues and inquiries. The Manager is responsible for conducting field-based customer support and education in private offices, hospitals, and wound care centers. Additionally, they will be the point of contact for the field sales team and must be able to travel nationwide and support customers according to their time zone. The ideal candidate will have a deep knowledge of the skin substitute market, experience in customer-focused settings, as well as the ability to educate and train others on reimbursement. We seek someone who is adaptable, resilient, and has the drive to push Kerecis’ reimbursement to the next level.

The Field Reimbursement Manager is a part of the Customer Transformation team and reports directly to the EVP of Customer Transformation. Candidate should reside in Chicago, Missouri, Indiana or Michigan.

Essential Functions

  • Support the field sales team, customers, and internal Benefits Investigation (BI) team by being the point of contact on all reimbursement issues and inquiries
  • Conduct reimbursement orientations with billing managers of private offices and wound care centers to train them for success
  • Assist customers with billing questions, claim denials, and appeals
  • Build and maintain customer relationships as a non-sales reimbursement contact
  • Educate the field sales team on the status of current BIs, how current non-covered BIs may be overturned, and identifying areas of opportunity within regional payer markets
  • Support the internal BI team by reviewing BIs and coverage with customers and the field sales team
Requirements

Competencies

  • Ability to conduct field-based customer support and education related to payer coverage and payment processes
  • Knowledge of customer-focused selling skills
  • Presentation skills
  • Strong ability to educate and train customers and employees
  • Understand HIPAA rules and regulations related to patient privacy
  • Excellent computers skills
  • Strong written and verbal communications

Education & Experience

  • Undergraduate degree, required
  • Expertise in the skin substitute market, required
  • AAPC billing and coding certifications, preferred
  • 3 – 5 years of reimbursement experience, preferred

Travel: 30% - 50%

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time. Kerecis LLC is an equal opportunity employer.

Company

From the town of Isafjordur in northwest Iceland, Kerecis develops, manufactures, and sells patented fish-skin soft tissue regeneration products that have regulatory approval in the United States, Europe and several other jurisdictions. We provide our customers with innovative digital tools for managing their business that include the use artificial intelligence (AI) to support insurance billing.

We have regional headquarters in the United States, Iceland, and Germany. Our 500 employees worldwide include a U.S. salesforce of more than 200 professionals.

CONNECT

https://www.facebook.com/kerecis/https://twitter.com/kerecis  https://www.instagram.com/kerecis_official/

Company info
Website
Phone
703-287-8752
Location
2101 Wilson Blvd, Suite 900
Arlington
VA
22201
United States

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