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Field Access Specialist - Central Midwest

Chicago, Illinois
Start date
Nov 18, 2023

View more

Clinical, Clinical Medicine
Required Education
Bachelors Degree
Position Type
Full time
BioMidwest, Best Places to Work

Job Details

Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? At Lundbeck, we are tirelessly dedicated to restoring brain health, so every person can be their best. Inspired and driven by our purpose, we are the only global biopharmaceutical company focused solely on brain diseases. We have a robust and innovative pipeline, bringing forward transformative therapies to address unmet needs in neurology and psychiatry. Join us on our journey of growth!


Target states for the Central Midwest Region include Illinois, Minnesota, Kansas, Oklahoma, Nebraska, and Colorado - will consider candidates who live within 100 miles of territory boundaries with access to a major airport. Territory boundaries include: Wyoming, Colorado, North Dakota, South Dakota, Nebraska, Kansas, Oklahoma, Arkansas, Missouri, Iowa, Minnesota, Wisconsin and Illinois (subject to change)



The Lundbeck Field Access Specialist is a field-based role focused on supporting providers as they navigate access and acquisition barriers to Lundbeck specialty products for the appropriate patients. The incumbent will effectively engage with customers (including infusion providers, HCPs and office staff) to:

  • Provide education on the access and reimbursement support tools available from Lundbeck
  • Advise on patient prescription status and program eligibility
  • Educate providers and key stakeholders on payer processes and procedures
  • Meet face-to-face or virtually to answer technical coverage, coding, payment, and distribution questions
  • Compliantly assist customers with billing and coding questions



  • Develop relationships with patient access stakeholders within specialty infusion providers and HCP accounts to deliver information that facilitates access, acquisition and reimbursement of Lundbeck products
  • Advise accounts on pathways to access including outside referral (treatment provided at alternate sites of care) and via infusion in-office (buy and bill or specialty pharmacy)  
  • Understand key concepts associated with navigating access via medical and pharmacy benefit reimbursement process
  • Serve as a deep subject matter expert on the local market access expertise including payer landscape for Lundbeck specialty products
  • Provide education to accounts and field partners on payer policies and processes
  • Proactively educate account staff on Lundbeck’s patient support programs and resources including Hub services, commercial copay program and alternate funding options
  • Collaborate with internal partners to develop compliant and customer-centric reimbursement support strategies
  • Maintain appropriate relationships with Lundbeck business partners in Sales, Market Access, Trade, and Marketing
  • Identify customer, program and/or healthcare industry trends and escalate appropriately
  • Leverage expertise and skills to improve competencies of field-based colleagues



  • Accredited Bachelor’s degree
  • 5+ years of industry experience in specialty access and reimbursement, account management or relevant roles
  • Experience in claims reimbursement, including billing and coding; managed care coverage processes and practices; distribution of specialty medications; and relevant aspects of patient support programs
  • Experience delivering educational presentations in person
  • Strong problem-solving skills related to complex patient access challenges across payers, infusion providers and specialty pharmacies
  • Highly organized, strategic thinker with excellent verbal, written and presentation communication skills
  • Experience with medical benefit, physician administered medications
  • Must live within territory, or 100 miles of territory border



  • Experience with Neurology and/or infused biologic products
  • Experience in other functions in the pharmaceutical/biotech industry e.g. product marketing, field sales, key account management, etc.
  • Experience delivering educational presentations via technology platforms
  • Experience launching new Biologics and innovative therapy both medical and pharmacy benefits
  • Previous experience working directly with payers in the Medicaid and commercial segments



  • Ability to travel domestically greater than 50%;  international travel may be required.

#LI-LM1, #LI-Remote


Why Lundbeck

Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.


Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.


Lundbeck is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.


At Lundbeck, we are tirelessly dedicated to restoring brain health so every person can be their best. Headquartered in Copenhagen with a U.S. home office in Deerfield, Ill., Lundbeck is the only global biopharmaceutical company focused solely on brain diseases. Our legacy in neuroscience goes back seven decades and we have a long heritage of innovation. Lundbeck has developed and commercialized some of the world’s most widely prescribed therapies for psychiatric and neurological disorders. Today, we remain uncompromisingly committed to improving the quality of life for people impacted by brain disorders. Lundbeck is unique from other biopharmaceutical companies in that we are 70 percent owned by a research-focused foundation. We have a deep and productive pipeline, and we continue to bring forward symptomatic therapies to help people live better lives, while simultaneously pursuing disease-modifying treatments.

Offices in:

  • Deerfield, IL - Lundbeck US Home Office
  • LaJolla, CA - Lundbeck La Jolla Research Center, Inc.
  • Bothell, WA - Lundbeck Seattle BioPharmaceuticals, Inc


Diversity matters, and inclusion creates powerful organizations

To ensure that we reflect the diversity of our patients and their needs, we are focused on creating the context, culture, and systems where all Lundbeck employees - no matter who and where they are - can be their authentic self and perform at their best. In practice, this means that individuals feel empowered not despite their differences but because of them. We know that people are sometimes put into boxes - some of these boxes are of our own choosing and some of these boxes are chosen for us. For this reason, Lundbeck is taking a systematic, business-led approach to D&I that looks into and breaks down these boxes. Our bold action on inclusion includes an ambitious two-year plan that enables equality of opportunity through fairness and transparency, promotes openness, tackles bias and discrimination, and fosters belonging through our unique Lundbeck culture. From the highest levels of Lundbeck to the shop floor, we are working to ensure D&I is an integrated practice and mindset.


Lundbeck offers a competitive benefits package that includes:

• Medical, dental, vision effective day 1 of employment

• Generous vacation, sick leave, holiday shut down and company paid holidays

• 401k match with immediate vesting

• Parental Leave

• Hybrid work model for office-based roles

To view more details about our Benefits, please click on the link below.

Lundbeck 2023 Benefits Summary

Sustainable Development Goals

In 2020, we based the key aspects of our sustainability strategy on the UN Sustainable Development Goals (SDGs). We found we have a significant impact on seven of the 17 Goals:

• Goal 3: Good Health and Well-being

• Goal 5: Gender Equality

• Goal 8: Decent Work and Economic Growth

• Goal 10: Reduced Inequalities

• Goal 12: Responsible Consumption and Production

• Goal 13: Climate Action

• Goal 16: Peace, Justice, and Strong Institutions

Key examples are Goal 3 that is closely linked to our corporate purpose and dedication to restore brain health and Goal 13 that drives our efforts to prepare for a zero emissions future. We will use our influence and act to promote Goals 5, 8, 12 and 16. Across our sustainability actions, we are seeking partnerships with others to enable change and maximize impact (Goal 17).


Who We Are

A highly specialized pharmaceutical company that has conducted neuroscience research for more than 70 years. We develop innovative treatments to restore brain health and transform the lives of millions of people worldwide.

What We Strive For

Global leadership in brain health. Whatever your area of specialization, you will be part of our company-wide commitment to develop and advance treatments that improve the lives of people with brain disease.

What Drives Us

A culture of innovation, collaboration, and respect. We inspire curiosity, expect integrity, and pursue our achievements through knowledge-sharing, patient engagement, and the passion to deliver our end goal.

Our Societal Commitment

We understand we carry a huge responsibility for the societies we serve, and use our knowledge and voice to raise awareness, challenge standards, and increase opportunities – for patients and each other. We are at the forefront of treatment innovation, and together we continue to make a difference to people living with brain diseases.

Our Investment in You

As one way we invest in your career, we offer our employees a competitive compensation and benefit package that matches benchmark and general market conditions in our individual business locations.

Employee Satisfaction

The success of our strategy, “Expand and Invest to Grow Lundbeck” hinges on our combined competencies – and competence hinges on highly qualified and motivated employees. Our Employee Satisfaction Survey (ESS) gives us the pulse on employee motivation by asking about key elements in our work lives including management, work climate and development opportunities. We follow up on the ESS with concrete initiatives aimed at maintaining our focus on our unique workplace culture and providing personalized and aligned development opportunities for our employees.


Our Beliefs

• Patient-driven We put patients at the center of our fight for health and human dignity.

• Courageous We dare to confront unsolved healthcare challenges.

• Ambitious We set high expectations for ourselves because people in need have high expectations of us.

• Passionate We persist in developing life-changing therapies because life should not be interrupted by brain disease.

• Responsible We act with respect and integrity in everything we do



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Company info
6 Parkway North
United States

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