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Manager, User Insights - Amenities

Gilead Sciences, Inc.
Foster City, CA
Start date
Nov 13, 2023

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Job Details

Manager, User Insights - Amenities
United States - California - Foster City

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the company’s five core values. That’s because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

At Gilead we believe every employee deserves a great leader. As a people leader now or in the future, we expect that you will model and create an environment of inclusion, be intentionally focused on the hiring, development, growth and retention of talent, and empower teams to align and achieve goals.
Job Description

Manager, User Insights


This role is based at the Gilead Sciences headquarters (Foster City, California).

Department Overview

Corporate Operations is a diverse, global organization that catalyzes Gilead's scientific ambitions, protects the company's people and properties, leads environmental sustainability strategy, ensures value and sourcing oversight and cultivates a diverse supplier base. Its functions includes those that focus on employee-facing amenities (transportation, fitness, cafes and events), campus infrastructure (scientific labs, modern workspaces, master planning), strategic spend (sourcing, supplier diversity and inclusion), safety and security (corporate security, crisis management, EH&S) and environmental sustainability (environmental programs, Scope 1, 2 & 3 emissions, ESG strategy and reporting).

Job Description

The Manager, User Insights will be responsible for developing and implementing user sentiment plans that produce insights into Corporate Operations' employee-facing programs, services and amenities. They will partner closely with Corporate Operations colleagues to identify the appropriate timing, outreach and approach for gathering and monitoring employee feedback. The user sentiment plans will generate actionable data and insights that will aid Corporate Operations in best supporting employees as they work towards the company's ambitions.

In addition, this individual will be a key member of the User Insights and Communications team, which contributes to Corporate Operations' success by taking a proactive approach to the organization's initiatives. A strong candidate will have a proven track record of collaborating with and influencing business partners, strong content development skills and experience creating and executing user sentiment plans.

Specific Responsibilities
  • Partner with Corporate Operations leaders on annual user insights plans
  • Create and curate avenues for employee feedback on Corporate Operations' programs and services
  • Analyze, synthesize and share insights with Corporate Operations' program leads. Responsible for ensuring insights are actionable and clearly represent the employee
  • Make recommendations about the implications of new or ongoing findings for employee-facing programs

Knowledge, Experience, and Skills
  • Bachelor's degree in business, communications, or related fields with 6+ years or Masters Degree with 4+ years of industry experience
  • Excellent verbal and written communication skills
  • Strong project management capabilities
  • Demonstrated ability to work with, organize, and analyze data and develop insights (e.g., forming hypotheses, identifying issues, synthesizing conclusions)
  • A passion for listening and understanding stakeholders' needs
  • Experience developing executive presentations and status updates
  • Comfortable providing counsel to senior leaders
  • Strength in communicating and working effectively with partners across various roles
  • Ability to work collaboratively with cross-functional teams

The salary range for this position is: $129,540.00 - $167,640.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.



Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.



Gilead Sciences is a biopharmaceutical company that discovers, develops, and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide. Headquartered in Foster City, California, Gilead has operations in North America, Europe and Australia.

Company info
333 Lakeside Drive
Foster City
United States

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