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Senior Associate, Distribution & Logistics - INT

Moderna, Inc.
Norwood, MA
Start date
Nov 7, 2023

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Job Details

The Role:

The Senior Associate, Distribution & Logistics - INT, is responsible for executing logistics operations for end-to-end INT delivery. In this role, the Senior Associate must effectively respond to business needs while ensuring compliance with quality and regulatory requirements such as GDP/GMP, Cold Chain, and Trade Compliance. The Senior Associate will be responsible for arranging and being the voice for the customer for all INT shipments from the Norwood manufacturing site to the end clinic around the globe. This role involves daily collaboration with the internal and external stakeholders to maintain and execute daily shipments according to procedures. The Senior Associate must understand and provide the required documentation, adhere to import/export regulations, possess knowledge of packaging engineering, and ensure accurate and complete processing of transactions in Modernas validated systems. INT distribution requires a high degree of attention to every detail of shipment preparation and execution as each shipment is unique to a patient and the activities need to be performed on a very tight timeline.

Heres What Youll Do:

  • Independently manage and oversee the daily INT shipping schedule from the Norwood manufacturing site.

  • Collaborate with Norwood Logistics Operations to coordinate the INT shipping schedule to endure timely pack out.

  • Point of contact to schedule and coordinate international and domestic INT shipments, including pick up, transportation, customs clearance, QP release, delivery, and customer service, which may occasionally require evening and weekend work.

  • Ensure that the designated couriers, IOR and QP/RP partners are aware of upcoming shipments to end clinics.

  • Work cross functionally with Supply Chain Planning, Manufacturing, Quality Assurance, Norwood Logistics, and other relevant parties to make sure INT shipments meet the target shipping dates.

  • Represent the Distribution & Logistics team in INT specific tier meetings.

  • Work daily within the internal shipping app tool and collaborate with Finance, Quality Assurance and Trade Compliance to ensure that all the necessary documentation and information are able to be produced accurately to proceed with the greenlight (ready to ship) process from our partners.

  • Own the completion of shipping documents, including commercial invoices, bills of lading, and submit them to the INT courier and IOR partners for review and approval.

  • Being able to pivot fearlessly and act with urgency to work with Norwood Operations, couriers and IOR partners when target shipping dates are at risk, as INT shipments are time sensitive.

  • Completes all necessary SAP transactions related to the lifecycle of an INT shipment.

  • Completing all temperature data reviews, retrieve receipt forms and conduct POD transactions as necessary to complete the shipping process.

  • Oversee the record retention process for the Supply Chain, Distribution and Logistics of the Americas team.

  • Utilize Veeva to support INT operational actions, including deviation investigations, CAPA actions, Change Control actions and process improvements.

  • Supports the revisions of SOPs, Work Instruction and forms, as well as other necessary updates.

  • Ensures prompt response and follow up to all support requests related to INT shipments daily.

  • Identifies gaps and initiates Veeva document change controls to facilitate procedural improvements.

  • Support the business with ad-hoc tasks and projects to meet evolving business requirements.

  • Support end to end shipping concepts with GDP guidelines, including handling of goods, shipping validation and customs clearance.

Heres What Youll Bring to the Table:

  • Bachelors Degree with 3-5 years of experience in Global Logistics

  • Preferred Bachelors degree in Supply Chain/Logistics or Business Management.

  • Strong preference for experience in international distribution within the Pharmaceutical and Biotech industries.

  • Experience working in a cGMP and cGDP environment with a solid understanding of the Pharma industry and Supply Chain.

  • Prior experience with personalized drug distribution is a significant plus.

  • Strong multitasking abilities, time management skills and a result driven mindset.

  • Problem solving skills and the ability to develop effective solutions.

  • Attention to detail and a focus on delivering high-quality work.

  • Thorough understanding and knowledge of international and domestic transportation operations, as well as import / export customs handling.

  • Strong work ethic with the ability to independently see tasks through to completion.

  • Excellent verbal and written communication skills.

  • Previous experience with SAP or a related ERP system is required.

  • Proficiency in SmartSheets and MS Office.

  • Previous experience with TMS or WMS in preferred.

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:

  • Highly competitive and inclusive medical, dental and vision coverage options
  • Flexible Spending Accounts for medical expenses and dependent care expenses
  • Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
  • Family care benefits, including subsidized back-up care options and on-demand tutoring
  • Free premium access to fitness, nutrition, and mindfulness classes
  • Exclusive preferred pricing on Peloton fitness equipment
  • Adoption and family-planning benefits
  • Dedicated care coordination support for our LGBTQ+ community
  • Generous paid time off, including:
    Vacation, sick time and holidays
    Volunteer time to participate within your community
    Discretionary year-end shutdown
    Paid sabbatical after 5 years; every 3 years thereafter
  • Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
  • 401k match and Financial Planning tools
  • Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
  • Complimentary concierge service including home services research, travel booking, and entertainment requests
  • Free parking or subsidized commuter passes
  • Location-specific perks and extras!

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, theinfrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission, values, and mindsets every day, our peopleare the driving force behind our scientific progress and our culture.Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit to learn more about our current opportunities.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. Were focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at (EEO/AAP Employer)



Moderna is advancing messenger RNA (mRNA) science to create a new class of transformative medicines for patients. Moderna’s platform builds on continuous advances in basic and applied mRNA science, delivery technology and manufacturing, providing the Company the capability to pursue in parallel a robust pipeline of new development candidates. Moderna is developing therapeutics and vaccines for infectious diseases, immuno-oncology, rare diseases and cardiovascular diseases, independently and with strategic collaborators.

mRNA is now a turning point in the history of science, medicine, technology, even humankind itself. With this breakthrough discovery, many of the world’s biggest and most challenging medical problems are no longer a question of “how?” but merely a question of “when?”

Come with us as we pursue the uncharted reaches of possibility and make your mark on the future of medicine.


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Company info
200 Technology Square
Cambridge, MA
United States

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