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Receivables Specialist

Lake County, Illinois
Start date
Sep 21, 2023

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Clinical, Clinical Medicine
Required Education
High School or equivalent
Position Type
Full time
BioMidwest, Best Places to Work

Job Details

The Receivables Specialist will manage the accounts receivables for a number of customer accounts and review data using system generated reports. You will be a part of the Accounts Receivable Call Center and perform accurate account reviews, collection activities and account maintenance for assigned accounts.

Key Job Responsibilities:

  • Perform order releases in a timely manner that protects AbbVie assets.
  • Identify root causes of complex payment issues and trends.
  • Assist Team Leader in preparation of data presentations that efficiently communicate these trends to Manager or Team Leader.
  • Resolve past-due invoices and customer claims quickly, including proactive identification of account issues.
  • Participation on inter-departmental team meetings to share operational improvements.
  • Effectively operates independently within a defined scope of responsibility under regular supervision.
  • Routinely interacts (phone and/or email) with external and internal customers (i.e. Sales, Contract Marketing and Customer Service).
  • Balance both inbound and outbound customer calls and handle sensitive information
  • Accountable for the collection of invoices, debit memos, discounts and other disputes – short term and long term cash flow – risk/bad debt expense – customer relationship management (both internal and external).
  • Failure to achieve results may result in adverse impact on customer relationships or loss of limited cash flow to AbbVie.
  • Effectively utilize and maintain AbbVie information systems as needed in the analysis and resolution of customer issues (including SAP, Cognos, Business Warehouse and various other systems).

  • Qualifications

  • High school graduation required.
  • At least 2 years of experience in Accounting, Receivables or Customer Service. Less than two years of experience may be acceptable with a Bachelor’s degree.
  • Bachelor’s degree in finance, accounting or business management preferred.
  • Previous experience using SAP and advanced Excel skills are strongly preferred.
  • AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community, and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.


    AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

    Stock Symbol: ABBV

    Stock Exchange: NYSE

    Company info
    1 North Waukegan Road
    North Chicago

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