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CDnA - Patient Support Analytics Manager

Thousand Oaks, CA
Start date
May 30, 2023

Job Details


Youve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

CDnA Patient Support Analytics Manager


What you will do

Lets do this. Lets change the world. Amgen is a values-based organization with a powerful sense of shared purpose toward our mission: to serve patients. Within Global Marketing, Access, and Capabilities, we provide the capabilities, resources, and rewards of a global enterprise, while maintaining the entrepreneurialism and verve that marked our early days as a biotechnology pioneer. We encourage our team members to have fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities!

The CDnA Patient Support Analytics Manager will lead insights generation activities by integrating various secondary data sources and engaging several Commercial Data and Analytics (CD&A) colleagues to develop a comprehensive understanding of brand performance through specialty pharmacy and patient support services analytics. This position will support Tavneos within Amgens inflammation portfolio business unit. This is an onsite position, based out of the Thousand Oaks CA office. Remote is not an option for this position.

Job Responsibilities include:

  • Design approach and perform secondary data analytics to support strategic decision-making

  • Lead analytical execution by implementing solutions, ensuring progress per timelines and scope, and coordinating readout of results

  • Work cross-functionally to synthesize findings, develop recommendations and articulate actionable insights to stakeholders

  • Provide senior leadership and brand teams with an objective and rigorous perspective on secondary data analytics and performance management

  • Develop and deliver analysis using complex data sources including speciality pharmacy and patient support services/hub data, claims data, electronic medical records data, etc. to generate a holistic, objective, and detailed understanding of the brand

  • Manage relationship with external vendors to prioritize business needs and enable effective execution of analytics

  • Enhance the capabilities of the commercial data and analytics team by researching and implementing new analytical tools, methodologies, internal and external best practices, new data sources, etc.


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The analytics professional we seek is collaborative with these qualifications.

Basic Qualifications:

Doctorate degree


Masters degree and 3 years of analytics experience


Bachelors degree and 5 years of analytics experience


Associates degree and 10 years of analytics experience


High school diploma / GED and 12 years of analytics experience

Preferred Qualifications:

  • Strong knowledge of analytic methodologies, as well as marketing analytics in the pharmaceutical industry

  • Experience with analyzing specialty pharmacy, payor and patient support services/hub data

  • Experience with advanced spreadsheets, modeling software, reporting software, and database design

  • Ability to think strategically to support key business decisions

  • Ability to work collaboratively in team-based environment across different functional groups

  • Demonstrated analytical skillsunderstands the strengths and limitations of different analytical approaches and their findings

  • Excellent oral, written and presentation skills with ability to explain complex concepts and controversial findings clearly to a variety of audiences, including senior management

  • Skill in handling multiple responsibilities, priorities, tasks, and projects simultaneously

  • Working knowledge of commonly used biopharmaceutical industry datasets and databases


What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being.

The annual salary range for this opportunity in the U.S. is $109,752 - $145,461.

In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

Stock-based long-term incentives

Award-winning time-off plans and bi-annual company-wide shutdowns

Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.
Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancers, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


We are all different, yet we have this in common: our mission to serve patients. This sense of shared purpose is key to our becoming one of the world’s leading biotechnology companies. It guides us as we continue to launch new medicines and reach millions of patients worldwide.

We live the mission.

We win together.

We thrive on continual challenge.

Our team of 22,000+ scientists and professionals worldwide bring distinct perspectives and experiences to all we do. We leverage our global talent to achieve together—to research, manufacture and deliver ever-better products and greater depth to our mission.

At Amgen, there is a strong correlation between our high level of diversity and performance. Because addressing issues with a wider range of perspectives and approaches leads to more creative problem-solving. Together, we’re transforming the promise of science and biotechnology into therapies that have the power to restore health.

Connect with us to explore how you can Win, Live, and Thrive at Amgen.


Find Us
Corporate Headquarters
One Amgen Center Drive
Thousand Oaks

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