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Operations Supervisor- Visual Inspection (Night Shift)

Eli Lilly and Company
Durham, North Carolina
Start date
May 29, 2023

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At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.


Organization Overview: 

At Lilly, we serve an extraordinary purpose. For more than 140 years, we have worked tirelessly to discover medicines that make life better. These discoveries start in Lilly Research Laboratories, where our scientists work to create new medicines that will help solve our world’s greatest health challenges. 


Lilly is designing and building a new state of the art Parenteral, Device Assembly, and Packaging Facility in Raleigh-Durham North Carolina.  This is an exciting opportunity to help build a state-of-the-art facility and Quality System from the ground up.   


This position will start on a 12-hour, 2-2-3 rotating day schedule (with first several weeks M-F for onboarding), and is expected to transition to a 12-hour, 2-2-3 rotating night schedule within 6-12 months. The transition to night shift is a requirement of this position.  


During the project phase, the Operations Supervisor – Visual Inspection will support commissioning/qualification activities required to bring automated and semiautomated inspection lines into service, as well as supporting site operational readiness activities.  This role is expected to be an on-the-floor leader and will be a subject matter expert for the visual inspection process. This role will have the opportunity to be directly involved with hiring their team. 


After project phase completion, the Operations Supervisor – Visual Inspection is responsible for shift leadership for multiple drug product inspection lines within the area, as well as developing technical expertise of manufacturing employees. This individual must ensure that the manufacturing lines are adequately staffed with trained/qualified employees. Strict adherence to safety and quality rules and procedures is required.  This is direct line supervision for line leaders and operators on a 12-hour shift rotation schedule. 


Key Objectives 

  • Support Site Leadership to build a diverse, inclusive, and capable site organization by delivering area operational procedures, quality processes and controls for Parenteral areas 

  • Responsible for hiring/managing 10+ direct reports working across multiple manufacturing lines 

  • Responsible for maintaining a safe work environment, working safely, and accountable for supporting all HSE goals 

  • Ensures qualified/trained staffing for operators working on the manufacturing lines 

  • Communicate with the area Manager on quality, equipment, and operational issues and areas for improvement 

  • Responsible for the coaching, development, and performance evaluation of operators/technicians 

  • Originate/Investigate deviations or operational quality issues 

  • Collaborate with support functions to achieve a consensus for unexpected events during manufacturing 

  • Act as both administrator and technical leader for operations, setting a good example through demonstrated knowledge of procedures, compliance with quality systems and use of proper technique 

  • Responsible for shop floor execution as it relates to business plan and current Good Manufacturing Practice (cGMP) conformance 

Basic Requirements: 

  • High School Diploma or equivalent 

  • 2+ years previous experience in operations or directly supporting a pharmaceutical manufacturing operation 

  • Demonstrated leadership experience with an emphasis on respect for people 

  • Skills in providing/receiving feedback and creating employee development plans 

  • Basic computer skills (desktop software) are required 

  • Strong understanding of FDA guidelines and cGMP requirements 

  • Excellent interpersonal, written and oral communication skills 

  • Strong organizational skills and ability to handle and prioritize multiple requests 

  • Strong technical aptitude and ability to train and mentor others 

  • Ability to work overtime as required 

  • Ability to travel < 5%  

  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position 

Additional Skills/Preferences: 

  • Bachelor’s Degree in science, engineering, or technical field 

  • Previous experience with automated, semiautomated, and manual visual inspection processes/equipment 

  • Previous experience in facility/area start-up environments 

  • Previous experience with Manufacturing Execution Systems and electronic batch release 

  • Experience with root cause analysis/technical writing 

  • Organizational and motivational skills 

  • Knowledge of lean manufacturing principles 

Additional Information: 

  • Position may include short duration assignments in Indianapolis or internationally to establish specific process knowledge, establish global contacts, and provide production support 

  • Ability to wear safety equipment (safety glasses, safety shoes, protective gloves etc.) 


Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women’s Network, Working and Living with Disabilities. Learn more about all of our groups.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law). 


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