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Director, Decision Science Marketing Insights and Orchestration

Moderna, Inc.
Cambridge, MA
Start date
May 26, 2023

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Job Details

The Role

As the Director of Decision Science - Marketing Insights and Orchestration, you will lead a team of data scientists and operations researchers to optimize business operations and improve efficiency across the organization. You will work closely with cross-functional teams in pursuit of seamlessly optimize and operationalize dynamic targeting models within the commercial and field medical space. You will identify opportunities to leverage operations research techniques to improve business outcomes. You will oversee the end-to-end process, from problem formulation and data collection to deployment, and be responsible for ensuring the team meets production deadlines and delivers a best-in-class product in targeting and orchestration.

Heres What Youll Do

  • Lead marketing and sales orchestration that coordinates Modernas commercial activities across digital platforms and campaigns across all communication channels to create a personalized experience to our customers.

  • Coordinate and manage systems applications to optimally execute communication workflows.

  • Mathematically optimize cross-channel interactions, targeting dynamics, cadence and target selection.

  • Key interface between the data science team and external digital partners, communication agencies and other consultants.

  • Lead a cross-functional team from various organizational areas that includes medical and commercial operations, marketing, legal/regulatory and IT as well as external stakeholders ranging from consulting partners to agencies and digital partners.

  • Guide the data exchange program between Moderna and our digital partners.

  • Continuously improve model performance.

  • Develop scalable solutions to enhance speed to market for multiple countries and products.

  • Apply stratified A/B testing and analyze/publish the results.

  • Develop and maintain a market insights and orchestration roadmap that aligns with business goals and objectives.

  • Be an integral part of defining and implementing data governance policies and processes to ensure data quality, security, and privacy.

  • Drive innovation in operation research and data science by keeping up to date with the latest techniques and tools in the field.

  • Mentor and develop team members to build a high-performing and collaborative team culture.

  • Manage project timelines, budgets, and resources to ensure timely and successful delivery of data solutions.

Heres What Youll Need (Minimum Qualifications)

  • Master's degree or PhD in Operations Research, Data Science or related field.

  • A minimum of eight years of experience in Operations Research or related field (with a Masters degree), with at least 3 years of experience leading and managing a team OR a minimum of five years of experience in Operations Research or related field (with a PhD), with at least 3 years of experience leading and managing a team.

  • A minimum of 3 years of supervisory experience.

  • Experience working with large-scale data sets, data pipelines, and data architectures.

  • Programming experience in languages such as Python, R, Scala, etc.

  • Experience working in an agile development environment.

Heres What Youll Bring to the Table (Preferred Qualifications)

  • Demonstrated knowledge of developing and deploying optimization algorithms including linear and non-linear programming, evolutionary optimization, sensitivity analysis, network modeling, goal programming and multiple objective optimizations.

  • Big data experience is a plus.

  • Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

  • Experience working in a matrixed environment.

  • A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:

  • Highly competitive and inclusive medical, dental and vision coverage options
  • Flexible Spending Accounts for medical expenses and dependent care expenses
  • Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
  • Family care benefits, including subsidized back-up care options and on-demand tutoring
  • Free premium access to fitness, nutrition, and mindfulness classes
  • Exclusive preferred pricing on Peloton fitness equipment
  • Adoption and family-planning benefits
  • Dedicated care coordination support for our LGBTQ+ community
  • Generous paid time off, including:
    Vacation, sick time and holidays
    Volunteer time to participate within your community
    Discretionary year-end shutdown
    Paid sabbatical after 5 years; every 3 years thereafter
  • Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
  • 401k match and Financial Planning tools
  • Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
  • Complimentary concierge service including home services research, travel booking, and entertainment requests
  • Free parking or subsidized commuter passes
  • Location-specific perks and extras!

About Moderna

In over 10 years since its inception, Moderna has transformed from a research-stage company advancing programs in the field of messenger RNA (mRNA), to an enterprise with a diverse clinical portfolio of vaccines and therapeutics across seven modalities, a broad intellectual property portfolio in areas including mRNA and lipid nanoparticle formulation, and an integrated manufacturing plant that allows for rapid clinical and commercial production at scale. Moderna maintains alliances with a broad range of domestic and overseas government and commercial collaborators, which has allowed for the pursuit of both groundbreaking science and rapid scaling of manufacturing. Most recently, Moderna's capabilities have come together to allow the authorized use and approval of one of the earliest and most effective vaccines against the COVID-19 pandemic.

Moderna's mRNA platform builds on continuous advances in basic and applied mRNA science, delivery technology and manufacturing, and has allowed the development of therapeutics and vaccines for infectious diseases, immuno-oncology, rare diseases, cardiovascular diseases and autoimmune diseases. Moderna has been named a top biopharmaceutical employer by Science for the past seven years. To learn more, visit

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. Were focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at (EEO/AAP Employer)




Moderna is advancing messenger RNA (mRNA) science to create a new class of transformative medicines for patients. Moderna’s platform builds on continuous advances in basic and applied mRNA science, delivery technology and manufacturing, providing the Company the capability to pursue in parallel a robust pipeline of new development candidates. Moderna is developing therapeutics and vaccines for infectious diseases, immuno-oncology, rare diseases and cardiovascular diseases, independently and with strategic collaborators.

mRNA is now a turning point in the history of science, medicine, technology, even humankind itself. With this breakthrough discovery, many of the world’s biggest and most challenging medical problems are no longer a question of “how?” but merely a question of “when?”

Come with us as we pursue the uncharted reaches of possibility and make your mark on the future of medicine.


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Company info
200 Technology Square
Cambridge, MA
United States

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