Director, Decision Science - Omnichannel

The Role

As the Director of Decision Science - Omnichannel, you will lead a team of data scientists to advance innovative data science applications with the goal of enhancing customer engagement, which will in turn drive business growth and deliver value to customers. The focus of the role is the development of recommender systems that will guide digital commercial and medical campaigns as well as activities of field teams.

You will work closely with cross-functional teams including marketing, field medical, and IT/data management stakeholders to identify opportunities to leverage data for business insights and drive data-driven decision making. You will oversee the end-to-end data science process, from data preparation to model development and deployment, and be responsible for ensuring the team meets deadlines and delivers high-quality work.

Heres What Youll Do

• Key conduit between the data science team and our marketing, field medical, sales and other stakeholders.

• Lead a cross-functional team from various organizational areas that includes medical and commercial operations, marketing, legal/regulatory and IT as well as external stakeholders ranging from consulting partners to agencies and digital partners.

• Guide the data exchange program between Moderna and our digital partners.

• Own the development of omnichannel recommendation system for multiple brands in multiple countries in a lab environment and bring machine learning models to production.

• Collaborate closely with the team responsible for automation and orchestration.

• Continuously improve model performance.

• Develop scalable solutions to enhance speed to market for multiple countries and products.

• Apply stratified A/B testing and analyze/publish the results.

• Develop and maintain a data science roadmap that aligns with business goals and objectives.

• Define and implement data governance policies and processes to ensure data quality, security, and privacy.

• Drive innovation in data science by keeping up to date with the latest techniques and tools in the field.

• Mentor and develop team members to build a high-performing and collaborative team culture.

• Manage project timelines, budgets, and resources to ensure timely and successful delivery of data solutions.

Heres What Youll Need (Minimum Qualifications)

• Master's degree or PhD in Data Science, Statistics, Mathematics, or related field.

• A minimum eight years of experience in data science or related field (with a Masters), with at least 3 years of experience leading and managing a team of data scientists OR a minimum of five years of experience in data science or related field (with a PhD), with at least 3 years of experience leading and managing a team of data scientists.

• Experience with using data sources based on insurance claims such as IQVIA LAAD, DDD or Symphony data sets.

• Experience in data analysis, modeling, and machine learning techniques.

• Experience working with large-scale data sets, data pipelines, and data architectures.

• Strong programming skills in languages such as Python or R.

• A minimum of 3 years of supervisory experience.

Heres What Youll Bring to the Table (Preferred Qualifications)

• Proven record of bringing ML/AI products to production in a complex environment.

• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.

• Demonstrated knowledge of developing and deploying statistical machine learning models including supervised (classification and regression) and unsupervised models.

• Experience with training and deploying deep learning algorithms.

• Demonstrated ability to drive business impact through data-driven insights and recommendations.

• Experience working in an agile development environment.

• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:

• Highly competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
• Family care benefits, including subsidized back-up care options and on-demand tutoring
• Free premium access to fitness, nutrition, and mindfulness classes
• Exclusive preferred pricing on Peloton fitness equipment
• Adoption and family-planning benefits
• Dedicated care coordination support for our LGBTQ+ community
• Generous paid time off, including:
  Vacation, sick time and holidays
  Volunteer time to participate within your community
  Discretionary year-end shutdown
  Paid sabbatical after 5 years; every 3 years thereafter
• Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
• 401k match and Financial Planning tools
• Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
• Complimentary concierge service including home services research, travel booking, and entertainment requests
• Free parking or subsidized commuter passes
• Location-specific perks and extras!

About Moderna

In over 10 years since its inception, Moderna has transformed from a research-stage company advancing programs in the field of messenger RNA (mRNA), to an enterprise with a diverse clinical portfolio of vaccines and therapeutics across seven modalities, a broad intellectual property portfolio in areas including mRNA and lipid nanoparticle formulation, and an integrated manufacturing plant that allows for rapid clinical and commercial production at scale. Moderna maintains alliances with a broad range of domestic and overseas government and commercial collaborators, which has allowed for the pursuit of both groundbreaking science and rapid scaling of manufacturing. Most recently, Moderna's capabilities have come together to allow the authorized use and approval of one of the earliest and most effective vaccines against the COVID-19 pandemic.

Moderna's mRNA platform builds on continuous advances in basic and applied mRNA science, delivery technology and manufacturing, and has allowed the development of therapeutics and vaccines for infectious diseases, immuno-oncology, rare diseases, cardiovascular diseases and autoimmune diseases. Moderna has been named a top biopharmaceutical employer by Science for the past seven years. To learn more, visit www.modernatx.com.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. Were focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com. (EEO/AAP Employer)

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