Associate Director, Commercial and Medical Excellence Business Process Lead

The Role

Moderna is seeking an experienced, agile, and highly motivated operational excellence professional to manage and improve key business processes in the Commercial and Medical Affairs organization. The successful candidate will be a highly skilled process improvement individual with a customer-focused approach and the ability to deliver results working cross-functionally with both internal and external stakeholders. The nature of the work will ensure the high visibility while working across the global regions and various therapeutic/support functions.

The lifecycle of projects assigned to this role will establish a continuous improvement program by partnering with leaders to evaluate and prioritize critical business processes within the medical and commercial teams, as well as, to oversee a program to track progress and rapidly deliver measurable benefits. The successful candidate will have strong experience and credentials in systematic process analysis and debottlenecking and significant experience in leading change and ensuring adoption across the enterprise.

The ability to effectively coordinate and organize in a fast-paced and results-oriented environment is a must. Applicants should be outstanding team members with a strong desire to be part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.

Heres What Youll Do

• Apply Lean Six Sigma Blackbelt (or similar) expertise in process development across commercial and medical affairs organization ensuring robust business process that enable our centralized global to local operating model.

• Remediate existing technical and business processes to deliver a streamlined, transparent, effective process with meaningful reporting and KPIs that allow for continuous improvement.

• Develop new processes as they arise due to our continued growth to deliver a streamlined, transparent, effective process with meaningful reporting and KPIs that allow for continuous improvement.

• Execute nimbly and thoroughly to ensure processes and tools are applicable and appropriate across regions, countries and therapeutic areas.

• Develop and implement reporting tools and dashboards across the organization

• Develop insightful SMART KPIs across the organization to measure and continuously improve our processes.

• Partner with leadership to prioritize processes and activities for remediation.

• Work cross functionally to develop robust training and change management programs to ensure adoption across the team.

• Develop and maintain key relationships across a broad sphere of influence, both internally and externally, to ensure organizational goals are met.

Heres What Youll Need (Minimum Qualifications)

• Bachelors degree in a scientific, business, legal discipline or related field

• Lean Six Sigma Black Belt (or equivalent)

• 7+ years of job-related experience in the pharmaceutical, life sciences or related industry

• Experience in process debottlenecking analysis and execution

Heres What Youll Bring to the Table (Preferred Qualifications)

• Excellent leadership and influencing skills including ability to prioritize critical needs, act decisively, and handle a high volume of complex tasks within a given timeframe

• Proven ability to lead across a matrixed team

• Track record of establishing effective business relationships with internal and external customers, demonstrating strong collaboration skills, commitment to relationship building, and a relentless focus in delivering on commitments

• Flexibility to adapt to the dynamic needs of a rapidly growing biotech company

• Exceptional negotiation skillsyou are a tenacious problem-solver with a focus on building mutually beneficial relationships

• Curiosity that allows you to constantly learn and challenge the status quo, with a demonstrated commitment to process improvement and best practices

• Respect for others and a desire to work as a team

• Excellent written and verbal communication skills

• Strong organizational, analytical and prioritization skills for the management of multiple concurrent projects with strong attention to detail

• Demonstrated proficiency with word processing, spreadsheet, database, presentation software (MS Office skills such as Outlook, Word, Excel, PowerPoint, and SharePoint)

• A digital first mindset, creative in using IT solutions to drive efficiency wherever possible

• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative

Moderna is pleased to provide you and your family with a comprehensive and innovative suite of benefits, including:

• Highly competitive and inclusive medical, dental and vision coverage options
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Lifestyle Spending Account funds to help you engage in personal enrichment and self-care activities
• Family care benefits, including subsidized back-up care options and on-demand tutoring
• Free premium access to fitness, nutrition, and mindfulness classes
• Exclusive preferred pricing on Peloton fitness equipment
• Adoption and family-planning benefits
• Dedicated care coordination support for our LGBTQ+ community
• Generous paid time off, including:
  Vacation, sick time and holidays
  Volunteer time to participate within your community
  Discretionary year-end shutdown
  Paid sabbatical after 5 years; every 3 years thereafter
• Generous Paid Leave offerings, including 18 weeks of 100% paid parental leave for all new parents
• 401k match and Financial Planning tools
• Moderna-paid Life, LTD and STD insurance coverages, as well as voluntary benefit options
• Complimentary concierge service including home services research, travel booking, and entertainment requests
• Free parking or subsidized commuter passes
• Location-specific perks and extras!

About Moderna

In over 10 years since its inception, Moderna has transformed from a research-stage company advancing programs in the field of messenger RNA (mRNA), to an enterprise with a diverse clinical portfolio of vaccines and therapeutics across seven modalities, a broad intellectual property portfolio in areas including mRNA and lipid nanoparticle formulation, and an integrated manufacturing plant that allows for rapid clinical and commercial production at scale. Moderna maintains alliances with a broad range of domestic and overseas government and commercial collaborators, which has allowed for the pursuit of both groundbreaking science and rapid scaling of manufacturing. Most recently, Moderna's capabilities have come together to allow the authorized use and approval of one of the earliest and most effective vaccines against the COVID-19 pandemic.

Moderna's mRNA platform builds on continuous advances in basic and applied mRNA science, delivery technology and manufacturing, and has allowed the development of therapeutics and vaccines for infectious diseases, immuno-oncology, rare diseases, cardiovascular diseases and autoimmune diseases. Moderna has been named a top biopharmaceutical employer by Science for the past seven years. To learn more, visit www.modernatx.com.

Moderna is a smoke-free, alcohol-free and drug-free work environment.

Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is proud to be an equal opportunity workplace and is an affirmative action employer.

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is an E-Verify Employer in the United States. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. Were focused on attracting, retaining, developing, and advancing our employees and believe that by cultivating diverse experiences, backgrounds, and ideas, we can provide an environment where every employee is able to contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at leavesandaccommodations@modernatx.com. (EEO/AAP Employer)

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