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Senior IT Product Manager - Technology Operations

Lake County, Illinois
Start date
May 23, 2023

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Job Details

Job Description

About Technology Delivery & Operations

This is a redefined organization within the Advancit team of Business Technology Solutions (BTS). Our remit is to ensure that organizations are ready for the future while continuing to explore and address opportunities to improve what we do today. Our team is currently accountable for:

  • Enabling BTS to deliver solutions with agility by leveraging the industry’s best practices for portfolio management and providing the guidance to activate on them. By driving Agile methodology, we provide the frameworks, templates and tools to drive a holistic lifecycle delivery methodology, all of which are also used in the management of the BTS DHQ portfolio.
  • We are constantly integrating innovative trends and ideas—from both inside our organization and out—so we can curate them and share for all to reap the benefits.
  • Many of these areas are an excellent opportunity for us to shape the future of how AbbVie leverages data and technology to create a remarkable impact on patients.



    As the Sr. IT Product Manager – Business of BTS, you will be a key contributor in the establishment of a Product Model for our Project Portfolio Management Tools.  Work with our vendors and team structure to establish an Agile Product Framework.  This role will create and maintain the product backlog(s), provides the requirements for the release scheduling, and annual product funding needs. The product manager participates throughout the agile process by answering questions as they arise.

    The Sr. IT Product Manager - PPM Technology Operations emphasizes “face-to-face” conversations and test cases to promote collaboration and keeps the teams aligned in their focus.  The product team will emphasize demonstrable features with our PPM Core Team as the primary measure of tracking progress. This role will establish Product roadmaps and strategy for the PPM Technology Operations team.

    The successful candidate must have exceptional drive for creating great user experiences. We are looking for a proven ability to execute both strategically and tactically, and someone who is excited to take on new projects that will be industry defining. This position requires a data-driven and automation mindset. 


    Mission: Execute on the long-term vision for our PPM product, Clarity. Take internal and external user needs and develop an annual product road map to address the current and future needs of our customers

    Set clear goals and success metrics to align with AbbVie’s IT PPM mission and deliver maximum impact

    Communicate priorities, risks, and decisions across a wide spectrum of audiences, from partner teams to executive levels

    Influence: Actively promote and demonstrate the value of Clarity.

    Provide ongoing expertise on PPM methods, practices and related subjects. Research and stay informed about industry/practice trends and best practices and communicate within BTS. Network and build relationships with other PMOs teams within BTS-BTOs and AbbVie.

    Impact: Drive and make decisions that influence the financial, resourcing and cultural impacts to BTS and AbbVie related to Clarity Portfolio Management. Establish measures for monitoring success of the Product Lifecycle and making data driven decisions within the context of the PPM toolset. Actively participate on, and align with, strategic programs that involve BTS operating model, strategy, and organization agility.

    Culture: Consistently demonstrate AbbVie’s Ways of Working and Leadership Attributes to drive an organizational culture that is purpose driven, has high trust, focused on innovation and is nimble in its response to change.


    • Bachelor's Degree with 7 years’ experience; in Agile product management, project management, process improvement, business systems analysis, software development or deployment, with experience managing projects.
    • Proven ability to communicate and deliver results, actions, decisions, and concerns with little direction or supervision in a timely manner.
    • Demonstrated success as a collaborative team player; broad, diverse, cross-functional or cross-divisional experience, and ability to facilitate formal and ad hoc team meetings and build consensus and influence change.
    • Practical or data-driven experience with Portfolio Project Management tools, Power BI and or other analytics products.
    • Demonstrated experience leading and working with cross-functional teams.
    • Strong leadership with attention to detail and desire to excel with any project.
    • Experience leading post-launch optimizations, including developing testing strategies.
    • Ability to think strategically and creatively.
    • Clarity product management experience is strongly preferred.
    • Product Owner for enterprise system is a must.

    AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.


    AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

    Stock Symbol: ABBV

    Stock Exchange: NYSE

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    1 North Waukegan Road
    North Chicago

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