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Commercial Onboarding Coordinator - Commercial Learning Development (Commercial Operations)

Gilead Sciences, Inc.
Foster City, CA
Start date
Mar 31, 2023

Job Details

Commercial Onboarding Coordinator - Commercial Learning Development (Commercial Operations)
United States – Remote

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the company’s five core values. That’s because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

Job Description

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis, and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

Commercial Onboarding Coordinator - Commercial Learning + Development (Commercial Operations)

Work Location: Remote (available within the continental US)

Commercial Learning + Development, Onboarding Coordinator

The CL+D Onboarding Coordinator is a centralized role that supports the Commercial team by planning, scheduling, tracking, and organizing routine processes for the training function. The Onboarding Coordinator will need to be extremely detailed oriented, flexible, and take strong ownership of executing processes accurately. The role will sit within CL+D Learning Operations, however, they will interact with the training and onboarding teams as well as with training participants and other stakeholders as needed.

Essential Duties/Responsibilities
  • Manages CL+D rosters for all learners by tracking vacancies, new hire start dates and important training touchpoint dates and deadlines.
  • Plans and leads/co-leads welcome calls and Commercial New Hire Orientation for new field members
  • Prepares regional directors and trainers prior to new hire start date
  • Prepares and distributes all training communications such as Welcome Letter and supporting materials including invitations to all onboarding activities.
  • Improves coordination processes and utilizing new systems/tools.
  • Communicates with hiring managers/supervisors as needed to ensure participation in training events.
  • Works with Learning Operations team to confirm participant learning progress for in-person and virtual training delivery within the Learning Management System. Ensures records are complete for each training program.
  • Collaborates effectively with our vendor and agency partners.
  • May supports in-person and virtual classroom set-up and break-down (materials, technology, etc.).
  • Follows up with managers on learner progress and prepares Certificates of Completion.
  • Contributes to an environment of continuous improvement: Identifies, develops and implements projects and processes to improve training quality.
  • Interacts with internal and external learners, by meeting regularly, responding to requests and explaining procedures.
  • Interprets and executes policies that affect work processes and personnel.
  • Performs other duties as assigned and modified at manager's discretion.

What you will bring to the role:
  • Bachelors Degree and 4 years relevant experience
  • Strong attention to detail. Has a process in place to ensure accuracy and communicates when issues arise.
  • Excellent communications (listening, verbal and written) and interpersonal skills, with a focus on excellent customer service
  • Ability to work independently while also being collaborative and effectively working with multiple levels of leadership and stakeholders
  • Organizational skills, time management, problem-solving, and the ability to juggle multiple tasks are all prerequisites of an effective project manager
  • Ability to solve problems quickly and effectively
  • Ability to organize and work under strict time and production deadlines, while producing quality deliverables.
  • Strong proficiency with Microsoft Office Software including Excel, PowerPoint, Word, Outlook, virtual technology (e.g. Zoom), and collaboration tools like Teams and SmartSheet.

Preferred Qualifications:
  • 2+ years of project management or training coordinator experience preferred
  • Comfortable and willing to deliver training and communication virtually via Zoom
  • Flexibility with schedule to connect with teams in various time zones

Basic Requirements:
  • High School diploma/GED and six years of experience, Associate's and five years of experience, Bachelor's and four years of experience, OR Master's with two years of experience
  • This position is remote with travel to Foster City, CA up to 15% of time, specifically during training events or department meetings.

The salary range for this position is: $94,690.00 - $122,540.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.

Following extensive monitoring, research, consideration of business implications and advice from internal and external experts, Gilead has made the decision to require all U.S., Canada, Australia, Singapore, and Hong Kong employees and contractors to receive the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.​

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.



Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.



Gilead Sciences is a biopharmaceutical company that discovers, develops, and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide. Headquartered in Foster City, California, Gilead has operations in North America, Europe and Australia.

Find Us
333 Lakeside Drive
Foster City

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