Sales Operations

Tris Pharma, Inc. (www.trispharma.com) is a leading privately-owned biopharmaceutical company in the U.S. with a focus on development and commercialization of innovative medicines that address unmet patient needs. We have more than 150 US and International patents including applications and have marketed several branded and generic products in the U.S., have licensed our products in the US and international markets, and have a robust pipeline of innovative products spanning neuroscience and other therapeutic categories employing our proprietary science and technology.

Our science and technology make us unique, but it is our team members that set us apart; they are the engine that fuels Tris’ passion and innovation. Tris colleagues understand the criticality of operating a successful business and take pride in the company’s success. But of equal importance to each member of the team is how we interact with one another on a daily basis. We believe in each other and we believe in respectful, open and honest communications to help support individual and team success.

The Sales Operations Associate is an office-based position that assists generic sales and marketing efforts by providing analytical and operational support to both internal commercial departments and external clients. Collaborating closely with the President, Generic division, the incumbent supports various and diverse sales operations, analytics, and business development projects and on-going tasks. She/he also works closely with the Sales Team to contribute to, and support, the building, maintaining and enhancing of client business relationships with customers.

ESSENTIAL FUNCTIONS 

Primary duties/responsibilities

• Processes daily order demand and releases and other daily interactions with a third-party logistics provider.

• Handles all customer service requests.

• Handles and oversees data flows (i.e., Sales, Chargebacks, Electronic Data Interchange (EDI) reports, etc.); assists in tracking sales and performance to budget.

• Assists with analysis and reporting of sales and inventory trends; gathers and analyzes data for potential new products including information/feedback from Food and Drug Administration (FDA), pricing databases, IMS (industry sales data), IPD (patents and legal 

challenges information), and other sources.

• Oversees timely and accurate completion of Medicaid reports and payments.

• Maintains databases for sales, chargebacks, pricing, competitive information and other data as required. 

• Generates required customer reports.

• Gathers and analyses data to calculate or confirm customer rebates, penalties, and payments. Coordinates with Finance to ensure data is correct and payments are made in a timely manner. 

KNOWLEDGE/SKILLS/ABILITIES

• Bachelors degree REQUIRED. 

• Proficiency with Microsoft Office REQUIRED.

· Strong customer service skills and focus REQUIRED.

• Analytical thinking with excellent problem-solving skills and the ability to adapt to changing priorities and deadlines REQUIRED. 

• Excellent planning, organization and time management skills including the ability to support and prioritize multiple projects 

REQUIRED.

· Experience in a pharmaceutical, biotechnology or manufacturing environment PREFERRED. 

Tris Pharma, Inc. offers a highly competitive compensation and benefits package. To build and enhance our diverse workforce, we encourage applications from individuals with disabilities, minorities, veterans, women, LGBTQ, etc. Tris Pharma, Inc. is an Equal Opportunity Employer. #LI-DNI