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Director, CTO Chief of Staff

Bristol Myers Squibb Company
Seattle, Washington
Start date
Mar 29, 2023

Job Details

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more:

Scope of the role:

The Director, Cell Therapy Operations (CTO) Chief of Staff will be a key member of the CTO Strategy & Business Operations team and will be responsible for providing dedicated support to the CTO Senior Vice President (SVP) and the CTO Strategy & Business Operations (S&BO) Lead. The Director will be expected to build strong relationships throughout the organization with key internal and external stakeholders in order to deliver high quality support for leadership, and to successfully lead key strategic initiatives.

Key responsibilities:

The Director, CTO Chief of Staff provides the Cell Therapy Operations (CTO) leadership support in the following areas:

  • Provides dedicated support to the CTO SVP and CTO S&BO, including supporting ad-hoc leadership requests, conducting assessments as needed, supporting business operations activities, coordinating site visit logistics with executive assistant, etc.
  • Leads the preparation and coordination of CTO Leadership meetings (e.g. LT Meetings, Townhalls, etc.) in partnership with CTO S&BO Lead, including development of meeting agendas, supporting presenters, and developing meeting presentations
  • Responsible for supporting key leadership meeting execution, including developing clear and crisp meeting notes, and developing, tracking, and following up with stakeholders on key action items in a timely fashion
  • Partners closely with CTO Leadership and HR to define the desired organizational culture and to lead key strategic initiatives to enhance the culture of the organization
  • Leads the development and implementation of a highly effective CTO communication strategy by developing a strong understanding of communication gaps within the organization
  • Supports the creation and delivery of internal and external organizational communications for CTO Leadership
  • Leads and/or supports key strategic initiatives for the organization, as needed
  • Supports the development of a strong culture across the organization

Professional experience and qualifications

Education and Experience:

  • Bachelor’s degree in Engineering, Life Sciences or related field.
  • Master of Business Administration (M.B.A)
  • 10+ years of experience within the Pharmaceutical or Biotech Industry (Manufacturing and Cell Therapy experience preferred)
  • Significant experience partnering with and supporting Senior Leaders
  • Demonstrated experience in leading and managing transformational organizational change
  • >2 years of experience at developing and enhancing organizational culture
  • Demonstrated experience in Project Management, and familiarity with fundamental project management principles

Knowledge and Skills:

  • Very strong written and oral communications skills, along with strong interpersonal and organizational skills
  • Strong Stakeholder Management skills
  • Project Management principles (PMP Certification preferred)
  • Lean/Six Sigma certifications (preferred)
  • Knowledge of regulatory/industry requirements to work in a tightly regulated environment
  • Strategic thinking in ambiguous situations
  • Agile mindset and ways of working

Travel: This role requires about 25% travel.

Additional professional and personal requirements include:

  • Strong organizational skills, ability to multitask and work in a dynamic, fast paced environment.
  • Experienced in leading change and a demonstrated ability to accomplish results and meet deadlines and commitments.
  • Possesses strong collaboration, delegation and interpersonal communications skills and shares critical information with project team and senior leaders.
  • Demonstrated analytical and logic skills with a focus on fact-based decision making.

The starting compensation for this job is a range from $182,000 - $229,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and the geographic location where work is performed. Final, individual compensation is decided commensurate with demonstrated experience. For more on benefits, please visit our BMS Careers Site. Eligibility for specific benefits listed therein may vary based on job and location.



If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol
Physical presence at the BMS worksite or physical presence in the field is a necessary job function of this role, which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and it enhances the Company culture.

COVID-19 Information
To protect the safety of our workforce, customers, patients and communities, the policy of the Company requires all employees and workers in the U.S. and Puerto Rico to be fully vaccinated against COVID-19, unless they have received an exception based on an approved request for a medical or religious reasonable accommodation.Therefore, all BMS applicants seeking a role located in the U.S. and Puerto Rico must confirm that they have already received or are willing to receive the full COVID-19 vaccination by their start date as a qualification of the role and condition of employment.This requirement is subject to state and local law restrictions and may not be applicable to employees working in certain jurisdictions such as Montana. This requirement is also subject to discussions with collective bargaining representatives in the U.S.

BMS is dedicated to ensuring that people with disabilities can perform complex functions through a transparent recruitment process, reasonable workplace adjustments and ongoing support in their roles. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, direct your inquiries to Visit to access our complete Equal Employment Opportunity statement.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.


Bristol Myers Squibb is a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases.

At Bristol Myers Squibb, we believe in the power of science to address some of the most challenging diseases of our time. Our focus on these unmet needs comes during a remarkable time, when unprecedented scientific breakthroughs are advancing the treatment of disease as never before in human history.

We work every day to transform patients’ lives through science. Each day, our employees around the world work together for patients – they are at the center of everything we do. They inspire us. They are the reason we come to work each day.

We combine the agility of a biotech with the reach and resources of an established pharmaceutical company to create a global leading biopharma company powered by talented individuals who drive scientific innovation.

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