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Senior Manager, Business Process

Gilead Sciences, Inc.
Foster City, CA
Start date
Mar 14, 2023

Job Details

Senior Manager, Business Process
United States – RemoteUnited States - California - Foster City

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the company’s five core values. That’s because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

At Gilead we believe every employee deserves a great leader. As a people leader now or in the future, we expect that you will model and create an environment of inclusion, be intentionally focused on the hiring, development, growth and retention of talent, and empower teams to align and achieve goals.
Job Description

Would you like to play a crucial role in developing life-saving therapies? Are you excited to use your scientific insight to partner with internal teams, and external partners as we strive to cure unmet medical needs? Research & Development (R&D) Quality and Medical Governance (QMG) is seeking a Senior Manager, Business Process. In this role, you will create business process models within the process modeling methodology framework by analyzing a number of sources (SMEs, documentation and previous Visio/SIPOC maps). This individual will partner with stakeholders across Development and RDQMG to facilitate workshops and fact-finding interviews, conduct project management activities, and other necessary activities to gather and synthesize information into their process models. In addition, you will partner closely within the Process, Development and Training (PDT) to and maintain Quality process documentation and training.

We seek an individual with strong facilitation skills, knowledge of the regulations governing drug development and post marketing activities as well as an understanding of business process management and process architecture.

You will be a part of an expert global Quality team that strives to be a trusted business partner and promotes a culture of Quality in all we do.

  • Facilitation Skills - must be able to work with a variety of stakeholders and gather information
  • Process Mapping- Able to analyze and translate live workshop discussion and sources (SME interviews, documentation and previous Visio/SIPOC maps) into process flows using consistent methodology
  • Exceptional communication skills - both written and verbal
  • Excellent active listening skills
  • Excellent analytical and abstraction reasoning skills, as well as problem solving ability
  • Expertise in Business Process Management (BPM) methodologies, techniques, and methods, including process mapping/modeling
  • Experience with project management approaches, tools and phases of the project lifecycle
  • Able to work effectively at all levels in an organization.
  • Strong analytic and critical thinking skills
  • Must be a team player and able to work with and through others
  • Ability to facilitate teams toward a common vision or goal
  • Advanced skill level with Microsoft Visio
  • Intermediate skill level in Microsoft Project, Word, and suite of Microsoft tools
  • Prior experience in process management systems
  • Prior experience as business analyst or business/systems architect
  • Experience writing technical documentation


We are all different, yet we all use our unique contributions to serve patients. Please see the following for the qualifications and skills we seek for this role.

U.S. Education & Experience
  • BA/BS with 8+ years' relevant experience.
  • Experience advising business functions in the biopharma industry on quality and compliance requirements, evolving regulations, risk minimization and mitigation, and continuous improvement.
  • Experience working across a broad spectrum of quality and/or compliance activities, including authoring SOPs, leading QMS projects, and training others on quality and/or compliance requirements.
  • Experience supporting internal and external GxP audits and inspections is preferred.
  • Experience participating in cross-functional projects and teams with responsibilities related to clinical trials or other drug development activities.
  • Experience working with one or more Gilead therapeutic areas and varying stages of drug development is preferred.

Rest of World Education & Experience

BA/BS or advanced degree in life sciences, information technology, library science, analytics or related field with significant relevant experience in the biopharma industry, including significant experience working in quality, compliance or a related field. Significant experience leading continuous improvement or related activities. Experience authoring quality and compliance related policies and procedures and responding to audit/ inspection findings.

Knowledge & Other Requirements
  • Experience with project management approaches, tools and phases of the project lifecycle
  • Experience writing technical documentation
  • Prior experience in process management systems
  • An ability for abstract critical thinking, strong logical skills, and problem solving
  • Experience/background in BPM methodologies
  • Proven ability to communicate effectively and lead project teams
  • Thorough knowledge of the drug development process, including all key functions involved in the various stages of drug development from early research through post-marketing.
  • Demonstrates advanced business knowledge and analytical skills, as evidenced by strengths in assessing complex information and understanding the quality and compliance implications.
  • Strong leadership presence with demonstrated ability to lead without authority and influence programs, projects and/or initiatives.
  • Strong interpersonal skills and understanding of team dynamics.
  • Strong communication and organizational skills.
  • Strong negotiation and conflict resolution skills.
  • When needed, ability to travel.

For Colorado Job Applicants: The salary range for this position is:
$128,000.00 - $192,000.00
Gilead considers a range of factors, including background and experience, when determining base compensation. These considerations means actual compensation will vary.
Position is also eligible for bonus and benefits. For more information, visit

For jobs in the United States:

As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact for assistance.

Following extensive monitoring, research, consideration of business implications and advice from internal and external experts, Gilead has made the decision to require all U.S., Canada, Australia, Singapore, and Hong Kong employees and contractors to receive the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.​

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.



Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.



Gilead Sciences is a biopharmaceutical company that discovers, develops, and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide. Headquartered in Foster City, California, Gilead has operations in North America, Europe and Australia.

Find Us
333 Lakeside Drive
Foster City

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