Director, E2E SC Visibility and Sales and Operations Planning

Director, E2E SC Visibility and Sales and Operations Planning
United States - California - Foster City

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the company’s five core values. That’s because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

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Job Description


The AD/D of Sales and Operations Planning (S&OP) reports to the Sr. Director of S&OP in the US and will be responsible for maturing the S&OP Cycle in line with the overall S&OP strategy process across PDM. The person in this role will be responsible for defining a maturity road map, maintaining rigor in the monthly process, and ensuring a seamless and efficient generation and hand-off of information to global and site supply chain functions. This role will also be responsible to establish the governance of company's Resource Planning, which will serve as an input to the SRM. The role will also be accountable for the overall S&OP Cycle orchestration in coordination with his/her peers.

This is a key role interfacing with senior management across Gilead's finance and PDM. Gilead is looking to appoint a senior leader with a proven track record of building and managing high performing teams together with expertise in pharmaceutical/biotech manufacturing and supply chain execution and oversight.

In light of the role's strategic significance, principal responsibilities will include the following:

Core Responsibilities:

Process Ownership

• Ensure that the S&OP process is sustained to the intended level of maturity.
  
• Onboard newcomers from different functions on the process and engage them on the key expectations.
  
• Support in hiring and training demand and supply planners.
  
• Maintain tracking of attendees, action plan log, outcomes and summaries of meeting.
  
• Continuously seek feedback from stakeholders on the process, meeting effectiveness, metrics and subsequent activities to identify issues to resolve.
  
• Use metrics and analytical tools to understand areas for opportunity and change.
  
• Periodically conduct health check on the process and outcome.
  

Facilitation

• S&OP meeting preparation. Prepare for the S&OP meeting, reconciling supply to demand, aligning with the financial plans and understanding the financial implications of different scenarios. Facilitate a pre-S&OP meeting where demand and supply are compared and issues and scenarios are prepared. Conduct and/or facilitate what-if analysis to create alternate scenarios for reconciling demand, supply and financial plans. Explain the risks and upside associated with different scenarios for more productive discussions in the executive S&OP meeting. Align within the multifunctional teams on decisions that will be presented in the S&OP meeting, and who will present that. Ensure that all inputs needed for S&OP meeting are available.
  
• Meeting facilitation. Facilitate the S&OP meeting, ensuring that all information is presented, all stakeholders are engaged, decisions are made, and execution plans articulated with owners and completion dates.
  
• Meeting follow-up. Ensure that decisions from the meeting are communicated to each function/department/team including S&OE and if necessary, ensure that execution is taking place. Work with the executives on required escalation items.
  

Spearhead E2E Value Chain Performance Visibility

• Spearhead the E2E Supply Chain Visibility with the appropriate understanding of Gilead's core processes and its metrics along with the effective integration of the GSC Process & Systems with the Business Process Owners (BPO).
  
• Develops and implements an effective training strategy which guarantees a continuous refresh of the S&OP and Continuous Improvement principles
  
• Gathers, assesses and reports processes performance data provided by BPO.
  
• Accurately assesses and understands the overall status of the E2E Supply Chain performance status for each product on a monthly basis and provides the results as input to the S&OP.
  
• Works jointly with the GSC Process & Systems organization and BPOs to ensure that appropriate actions are taken timely to correct for any unplanned trends or issues which impact the supply chain performance.
  

This is a key strategic appointment for Gilead and the company is looking to appoint an individual with suitable breadth of experience; as well as a developed understanding of S&OP processes, across multiple industries. Given the high visibility attached to the role and the complexity of the immediate challenge, some level of commercial and pharma biotech experience is preferred since processes tend to run differently and a depth of understanding will, therefore, be very helpful.

Equally, Gilead is looking to appoint a strong leader to the role. S/he will lead a key group that is going to help deliver the overall strategy and the global supply chain vision for the next 3-5 years. An understanding off the commercial organization and an ability to influence key stakeholders in embedding and deploying a more integrated and connected S&OP structure will be key to success in the role.

Knowledge, Experience and Skills:

• Experience in deploying and leading regional and global S&OP process and support the successful global / regional rollout and implementation.
  
• Experience in leading demand and supply planning with strong knowledge of the broader pharmaceutical supply chain and its interlinkages with commercial and financial function.
  
• Expertise in mobilizing multiple cross-functional stakeholders to communicate and support the implementation of the S&OP strategy.
  
• Ability to support the development of strategic roadmap to improve S&OP maturity enabled through process design and adoption through technology and analytics.
  
• Experience in conducting S&OP meetings, providing visibility and communication on sales, demand planning, forecasting, manufacturing allocation & distribution, capacity as well as supply trends through comprehensive standardized reporting.
  
• Knowledge of commercial organizations and functions - New Product Planning, LoE Impact, Product Lifecycle variations implications, market / regulatory impact on the
  
• supply chain planning.
  
• Expert leadership with a proven track record of building and managing high performing
  
• Teams.
  
• Experienced people manager with a strong reputation for mentoring and developing people.
  
• Expertise and track record in pharmaceutical/biotech manufacturing and supply chain execution and oversight, previous ERP implementation experience.
  
• Expert in standing up a formal S&OP process.
  
• Excellent written and verbal communication skills, as well as the ability to effectively communicate with technical and nontechnical audiences.
  
• Strong interpersonal and collaborative skills, as well as skills as a negotiator to reach consensus, alignment and commitment.
  
• Project management skills to manage overall transformation and continuous improvement projects across multiple geographies and business functions.
  
• Change management and transformational change experience.
  
• Ability to develop solutions to complex problems which require an in-depth degree of ingenuity, creativity and innovativeness.
  
• Ability to develop complex concepts, techniques, and standards.
  
• Expertise in pharmaceutical or biotech industries, US, EU and international cGMPs;
  
• Significant years of relevant experience in related field and a BS or BA qualification - additional post-graduate degree such as an MA/MSc or MBA preferred.
  

The role is located in Foster City Gilead's HQ is in Foster City and in managing regional conversations with affiliates, there will be some travel (25% or more as required to California and other affiliates as needed).


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