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Business Systems Consultant, SAP Quality Management

Lake County, Illinois
Start date
Mar 3, 2023

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Job Details


Proactively seeks out strategic business opportunities within area of quality management. Provides advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance, and effective business use of information systems for a quality department area.  Analyzes business processes; elicits, analyzes, and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing technology components such as SAP Quality Management or other enterprise applications.  Translates business requirements into functional requirements; performs data and process modeling; manages change; and leads, coordinates/performs testing, verification, and validation of requirements.


Works directly with business unit clients to understand specific quality business processes and business drivers and business strategy across multiple business units; identifies and communicates resulting needs and opportunities for business process improvement that can be enabled via SAP or other enterprise technology

•Investigates and understands capabilities  of existing systems and technologies already in use across the quality area and similar and interconnected business areas in AbbVie and investigates available technologies applied to this business area in industry; identifies information required to support the quality business strategy and leads the development of appropriate information management strategies, developing them as an integrated part of the business strategy.

•Responsible for compliance with applicable Corporate and Divisional Policies and procedures. Identifies current and emerging business needs and evaluates alternative technology solutions using standard information systems methodologies and best practices.

•Proactively seeks out strategic business opportunities for the application of new or existing technology capabilities in quality management.

•Develops, leads, or reviews the creation of SAP changes to support the strategic requirements of multiple business areas.  Identifies the business benefits of alternative strategies. Ensures compliance between business strategies and technology directions.  May prepare testing plans to confirm that requirements and system design are accurate and complete.  Conducts training.

•Makes recommendations to process stakeholders regarding the correct approach to achieve process improvement objectives. These may include configuration, master data, or custom developments in SAP or other enterprise technology solutions.

•Develops business relationships and integrates activities with other teams to ensure successful implementation and support of project efforts. Manages relationships between clients involved and diverse teams to assure effective communication between the groups is occurring. Brokers services within information technology on behalf of customers; coordinates portfolio of solutions and identifies interdependencies.

•Allies with other teams to remain current on project status, and inform customer management of progress; conversely, keeps managers aware of user issues and resolves conflicts.  Identifies the impact of any relevant statutory, internal or external regulations on the organization's use of information.

•Has defined authority and responsibility for a significant area of work, including technical, financial and quality aspects.  Establishes organizational objectives and delegates assignments.  Accountable for actions and decisions taken by self and subordinates.



•Bachelor's Degree with 7 years’ experience; Master's Degree with 6 years’ experience; PhD with 2 years’ experience.

•Exercises latitude in the approach to problem solving.

•Determines and develops approach and solutions to problem.

Quality management: 5 years (Preferred)

SAP S/4HANA configuration and development

SAP Full lifecycle implementations

Knowledge of other SAP modules a plus

Experience on SAP QM (Quality Management): Quality Info records, Quality Inspection plans, Usage decisions, Record inspection results, Inventory movement for items under inspection, Disposal and scrap management


AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.


AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

Stock Symbol: ABBV

Stock Exchange: NYSE

Find Us
1 North Waukegan Road
North Chicago

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