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Finance Analyst, Customer Master Data

Start date
Feb 4, 2023

Job Details

Finance Analyst – Customer Master Data

The Finance Analyst, Customer Master Data Representative provides operational support for the Customer Master Data management domain by developing and adhering to standard operating procedures, guidelines, and defined business rules. The CMDR liaises with business process stakeholders across organizations and geographies on behalf of Master Data owners.  The Analyst seeks constant improvement in the quality and accuracy of Customer Master Data, ensuring uninterrupted business continuity. The Analyst performs day-to-day processes, as established by Master Data stewards.


  • Process requests for creation, updating and deletion of customer data profiles in DSP (Data Steward Platform) and S4/HANA systems.
  • Analyzing business requirements and processes
  • Facilitates cross departmental meetings with various stakeholders and end-users
  • Collaborating with team members for the purpose of collecting data for Customer Data profiles.
  • Performs User Acceptance and Regression testing.
  • Prepares and delivers presentations, workshops, and group communications.
  • Identifies opportunities for process improvement and proposes workable solutions.
  • Generates monthly and quarterly reports.
  • Serves as systems/process SME.
  • Conducts trainings and information exchange sessions.

  • Bachelor's degree in Finance or Accounting preferred and/or 4+ years of relevant experience in Finance or Accounting.
  • Computer literacy and proficiency in Microsoft Office applications (Word, Outlook, Excel, PPT).
  • Excellent phone and interpersonal skills, analytical skills, negotiation skills, oral and written communication skills.
  • Experience with SAP S4/HANA. Knowledge on HANA Database
  • Experience with writing simple database queries on MS SQL Server or similar database.
  • Excellent problem solving and analytical skills.
  • Experience with creating visualization, dashboards and reports using Business Intelligence using Microsoft Power BI.

AbbVie is an equal opportunity employer including disability/vets. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a disabled veteran, recently separated veteran, Armed Forces service medal veteran or active duty wartime or campaign badge veteran or a person’s relationship or association with a protected veteran, including spouses and other family members, or any other protected group status. We will take affirmative action to employ and advance in employment qualified minorities, women, individuals with a disability, disabled veterans, recently separated veterans, Armed Forces service medal veterans or active-duty wartime or campaign badge veterans. The Affirmative Action Plan is available for viewing in the Human Resources office during regular business hours.


AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

Stock Symbol: ABBV

Stock Exchange: NYSE

Find Us
1 North Waukegan Road
North Chicago

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