Program Associate - PQM+

Description

Who is USP?

The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top authorities in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of Passion for Quality through our more than 1,100 hardworking professionals across five global locations to deliver the mission to strengthen the supply of safe, quality medicines and supplements worldwide.

Brief Job Overview

The Promoting the Quality of Medicines Plus (PQM+) program is funded by the U.S. Agency for International Development (USAID) and is implemented by the United States Pharmacopeial Convention (USP) with a goal to sustainably strengthen medical product quality assurance (QA) systems in low- and middle-income countries (LMICs).

The Program Associate provides support to the PQM+ Technical Team to assure timely and smooth flow of program technical activities and operations. The incumbent supports the development and maintenance of appropriate management tools for the coordination and monitoring of technical operations; also supports leadership of the technical team in conducting analyses of operational data for effective decision making, and in supporting technical team and members in the management of technical meetings, special initiatives, and team reports.

The Program Associate is a non-supervisory position. The successful candidate collaborates with other Program Associates, Project Managers, regional and country teams, as well as with other USP and PQM+ units to ensure the adequate coordination and alignment of operations improving the effectiveness of the technical team.

How will YOU create impact here at USP?

• Support the Director, Technical Quality Process (TQP) in the development and update of management tools, checklists, and procedures to assure the timeliness and quality of technical activities and the adequacy of operational data.
• Work with the PQM+ program technical team in supervising completion of program results and alert technical team to areas that may require support.
• Assist PQM+ technical leadership and technical leads in the development of technical review plans including designation of technical reviewers for work plans, deliverables, technical briefs, communication materials, etc. thus assuring quality of PQM+ products
• Participate in selected PMU meetings and find opportunities for technical team support and communicate information to technical team members as appropriate.
• Coordinate with technical team leadership and with technical leads for the scheduling of technical staff meetings, preparation of agendas, minutes and follow-up actions and circulate to respective team members.
• Collaborate with Director, TQP and with Finance team in the preparation and update of level of effort (LOE) coverage reports, and in supervising their implementation based on PlanView utilization reports.
• Compile and update PowerPoint presentations for internal and external audiences in support to the technical team; and coordinate with technical writer and editorial to assure their adequate quality, format, and branding.
• Support efforts to establish a document quality management system for technical transactions; also maintain and streamline technical document repository on SharePoint.
• Support the maintenance of technical data repositories such as the overall trainings, laboratory or manufacturer data repository, to ensure ability to track and report on this data.
• Regularly capture technical highlights from the different programs to support USAID technical updates, GHMS highlights, and the executive summary of quarterly reports.
• Support technical team in the planning of orientation sessions for new hires and consultants
• Support technical team in the planning and coordination of travels and events
• Keep track of technical team members' contributions for special initiatives e.g., technical approaches documented/updated, abstracts submitted, presentations given at conferences/meetings, new activities addressing emerging technical areas, etc.
• Conduct special ad-hoc analysis of technical data to respond to PQM+ leadership team and donor requests.
• Track all procurement, contract and hiring processes related to technical operations ensuring that any required technical inputs are timely provided and alert technical leadership of any red flags.
• Perform other priority tasks as needed.

Who USP is Looking For?

The successful candidate will have a proven understanding of our mission, commitment to excellence through inclusive and equitable behaviors and practices, ability to quickly build credibility with team members, along with the following competencies and experience:

• Bachelor's degree in relevant field required (e.g., global health, international development, pharmacy)
• Minimum of 3 years of proven experience with program management support and administration for global health programs or pharmaceutical programs; or an equivalent combination of training and experience.
• Excellent interpersonal and organizational skills with attention to detail
• Demonstrates effective time management and prioritization skills
• Ability to work independently as well as part of a team

Additional Desired Preferences

Desired preferences are to showcase any additional preferred levels of expertise to perform the role. Reminder: any items listed in this section are not requirements nor disqualifies for candidate consideration.

• Excellent critical thinking and problem-solving skills
• Excellent verbal and written communication skills
• Good presentation and reporting skills
• Comfortable working with internal and external professionals
• Demonstrated ability to support implementation of multiple projects in a timely manner
• Advanced computer competence (MS Office programs, MS Project or similar)
• Awareness of the role of pharmaceutical management in Global Health is beneficial

Supervisory Responsibilities

None.

Benefits

USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing is protected.

COVID-19 Vaccination Policy (will apply to the selected candidate(s) hired:

As a condition of employment with the United States Pharmacopeial Convention's (USP) duty to provide and maintain a workplace free of known hazards, all employees and contingent staff hired after July 1st, 2021, must be fully vaccinated unless a reasonable accommodation is approved. Your recruiter will advise accordingly.

USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. We are committed to creating an inclusive environment in all aspects of our work --from the standards we make to the partnerships and conversations we cultivate. An environment where every employee feels fully empowered and valued irrespective of, but not limited to, personality, race, ethnicity, physical and mental abilities, education, religion, gender identity and expression, life experience, sexual orientation, country of origin, regional differences, work experience, and family status. We are committed to working with and providing reasonable accommodation to individuals with disabilities.

Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category Technical Programs

Job Type Full-Time