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Channel Operations Analyst

Exton, Pennsylvania
Start date
Feb 1, 2023

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Job Details

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Job Description

Channel Operations AnalystTakeda PharmaceuticalExton, PAAbout the role:

Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as the Channel Operations Analyst in our Exton, PA office.

As a Channel Operations Analyst working on the Trade Accounts & Customer Service team, you will be empowered to identify areas for process and systems improvement and implement change to enhance the effectiveness of the USBU Finance C&P and Controller organizations. You will contribute to Takeda's mission by encouraging a culture of performance, simplicity, empowerment, external orientation, and curiosity. You will report to the manager for SM/LM trade. A typical day will include providing accurate set-up, validation and processing of financial transactions in connection with contractual obligations and company policies including chargebacks agreements and associated admin fees, wholesaler/distributor service agreements, customer incentives, and patient services fees.

How you will contribute:
  • Complete contract strategies. Including contract set-up, membership management, and communications. Complete wholesaler notification regarding terms including sending non electronic Bid Awards to wholesalers to ensure accurate billing.

  • Process all daily/weekly/monthly/quarterly transactions to minimize deductions. Analyze and validate all submitted data elements to ensure payment accuracy.

  • Identify ineligible transactions and work with wholesalers to reconcile the disputed claims; identify cause of issues and implement corrective action to eliminate future occurrences and reduce the chargeback deduction balance.

  • Perform trending and variance analysis to ensure membership compliance and payment accuracy for specialty pharmacies, GPOs, The Department of Veteran's Administration, the Public Health Service 340B Program, and Wholesaler/distributor agreements.

  • Support Government Pricing and Reporting, Planning & Analysis, Finance and other management teams with data and analysis.

  • Support A/R in the reconciliation of chargeback deductions and assist with collection efforts.

  • Manage e-mail inbox data submissions daily. This includes chargeback resubmissions, membership eligibility questions and other queries requiring additional detailed analysis and follow-up.

  • You will be the point person for all PHS Restatements and incoming 340B Repayment Letters. Each letter must be examined on a case-by-case basis. Requires direct communications with customer facilities, pricing research and reconciliation to facility historic price positions.

  • Using data from the Office of Pharmacy Affairs, perform monthly a 340B membership verification and maintain eligibility in the transaction system. Resubmit any claim lines that are found to be ineligible.

  • Assist corporate and departmental programs: Product launches, recalls/voluntary market withdrawals, customer communication planning, company integration projects, systems implementations, business continuity planning.

Minimum Requirements/Qualifications:
  • Bachelor's degree or High School Diploma

  • 4+ years of business experience; 2+ years of rebate processing experience in the pharmaceutical industry preferred.

  • Proficient in MS Excel

  • Experience in the pharmaceutical industry preferred

  • The Contracts and Pricing space includes federal and state pricing and reporting, commercial chargebacks and reimbursements; commercial agreements and discounts; transactional systems; and other pharmaceutical trade practices.

  • You will need to think through how decisions will affect Takeda, customer and partners before execution.

What Takeda can offer you:
  • Comprehensive Healthcare: Medical, Dental, and Vision

  • Financial Planning & Stability: 401(k) with company match and Annual Retirement Contribution Plan

  • Health & Wellness programs including onsite flu shots and health screenings

  • Generous time off for vacation and the option to purchase additional vacation days

  • Community Outreach Programs and company match of charitable contributions

  • Family Planning Support

  • Flexible Work Paths

  • Tuition reimbursement

More about us:

At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.

Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to deliver Better Health and a Brighter Future to people around the world.

This position is currently classified as "remote" in accordance with Takeda's Hybrid and Remote Work policy.

In accordance with the CO Equal Pay Act, Colorado Applicants Are Not Permitted to Apply.

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.


Exton, PA

Worker Type


Worker Sub-Type


Time Type

Full time


Takeda is a global, values-based, R&D-driven biopharmaceutical leader headquartered in Japan, committed to discover and deliver life-transforming treatments, guided by our commitment to patients, our people and the planet. Takeda focuses its R&D efforts on four therapeutic areas: Oncology, Rare Genetics and Hematology, Neuroscience, and Gastroenterology (GI). We also make targeted R&D investments in Plasma-Derived Therapies and Vaccines. We are focusing on developing highly innovative medicines that contribute to making a difference in people’s lives by advancing the frontier of new treatment options and leveraging our enhanced collaborative R&D engine and capabilities to create a robust, modality-diverse pipeline. Our employees are committed to improving quality of life for patients and to working with our partners in health care in approximately 80 countries and regions.

For more information, visit

Stock Symbol: TAK

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650 East Kendall Street
United States

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