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Swing Shift Service Technician

Eikon Therapeutics
Hayward, California
Start date
Dec 3, 2022
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Job Details

Eikon Therapeutics is a new biopharmaceutical company employing revolutionary technology at the intersection of chemistry, engineering, computation, and biology to discover novel treatments for life-threatening diseases. Eikon’s discovery platform is built on groundbreaking innovations from its founders (Nobel Prize, 2014), culminating in the creation of microscopes which enable real time, molecular-resolution measurements of protein movement in living cells, thereby unlocking otherwise intractable classes of proteins as drug targets.


As a support technician, you will assist in building out the tools and processes to support 24/7 operations across laboratory and automated systems. 

About You
  • You will collaborate with automation engineers and operators to help develop and implement corrective actions to maintain robust and reliable performance across multiple equipment and automation system types. 
  • You will assist with routine QC and calibrations on our systems and provide daily maintenance documentation and troubleshooting updates.
  • You will work with equipment manufacturers and third-party services to assist in the coordination of onsite service and preventative maintenance visits.
  • You’re collaborative by nature, happy to jump in and help
  • You’re conscientious and pay almost obsessive attention to detail; documentation and organization are second nature
  • You’re a problem solver
  • You love learning and are not intimidated by hard challenges
  • You thrive in a fast-paced environment and enjoy pushing the edge of what is possible
  • You’re resourceful and like to work independently but are not shy to ask for advice

What You’ll Do

  • Responds to service requests and repairs equipment as needed
  • Cleaning and maintaining lab equipment, including recalibration of equipment
  • Maintaining equipment records and daily work logs
  • Monitoring production systems and addressing any issues in a timely manner
  • Ensuring that safety guidelines are always adhered to within the laboratory


  • 1-2 years related experience supporting laboratory automation or field service engineering 
  • Experience with performing maintenance tasks and qualification checks on integrated automation systems 
  • Available to work Tuesday-Saturday 
  • Experience with support ticketing systems (Jira is preferred) 
  • Cleaning and maintaining lab equipment 
  • Experience maintaining parts inventory through CMMS (Computerized Maintenance Management System) 
  • Experience maintaining equipment records and daily work logs 
  • Experience supporting laboratory equipment and automation troubleshooting errors (VWorks is preferred) 
  • Excellent communication and organizational skills   
  • Excellent documentation skills   
  • Excellent analytical and problem-solving skills 

Nice to Have 

  • Experience qualifying and deploying laboratory equipment 
  • Experience with working in a regulated biological lab setting  
  • Experience working with OQ and PQ validation processes  

Eikon is proud to be an equal opportunity employer and will consider all qualified applicants for employment. 

In accordance with the Company’s duty to provide and maintain a safe workplace, the Company requires all employees to have received both an FDA-approved primary vaccine series and at least one booster vaccine against COVID-19 as of their start date. If you are unable to meet this requirement due to a disability or serious medical condition, or due to a sincerely held religious belief, you will have an opportunity to request a reasonable accommodation.


Eikon is a pioneering drug discovery and development company that leverages superior engineering and high-performance computing to analyze single molecule protein behavior in living cells. We are engineering a battery of innovative tools and technologies for biological exploration in drug discovery and beyond.

Eikon thrives on the energy and creativity of interdisciplinary teams. We are physicists and chemists, biologists and engineers. We spend our days context-switching between multiple scientific languages. We work with lasers, super-resolution microscopes, and robot arms. We leverage machine learning, cell line engineering, and the collective intelligence of world-class scientists and technologists to observe therapeutically relevant biology in a way no one has before.

We’re endlessly curious, intellectually honest and we love what we do. We’re driven to learn the true mechanisms of biology and pharmacology at the molecular level, to make the biggest difference in as many lives as possible.

Find Us
3929 Point Eden Way
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