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Program Manager

United States Pharmacopeia
Rockville, MD
Start date
Dec 1, 2022
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Job Details


Summary of the Position

The Program Manager is an individual contributor reporting to the Senior Director, Program Delivery responsible for managing a portfolio of donor-funded projects in USPs Global Health Programs (GHP) Department using best practices to ensure client/donor satisfaction. More specifically, the Program Manager will provide day-to-day management of assigned projects, including developing workplans, deploying project managements tools and processes, monitoring project activities against budgets, drafting progress reports among other tasks, to ensure high quality results. S/he will need to work independently and strategically, coordinating closely with the project team, particularly the technical staff and in-country consultants, as applicable. In addition, the Program Manager will contribute to and lead, as requested, on improving Program Delivery owned project management systems, processes, resources and/or tools to promote quality, efficient and client-focused project implementation.

Roles and Responsibilities

Project Management

Manages assigned donor-funded projects to include projects funded by international donors, such as USAID, Global Fund, WHO, World Bank, etc. as well as projects funded by US government domestic donors

Holds operational accountability for the timely and successful implementation of the portfolio of projects to include leading cross-functional project management teams with technical, M&E, finance and other relevant staff, development of workplans, drafting of progress reports, collection and tracking of M&E data, and providing quality control support for project deliverables

Works closely with technical staff to identify opportunities for innovation, harmonize approaches, and maintain high quality standards in activity implementation.

Proactively identifies issues/risks, including facilitation of resolution with appropriate management staff

Develops project budgets and monitors project expenditures to ensure activities are implemented within budget and prepares pipelines/projections as needed, and in collaboration with Finance staff

Manages consultants, vendors, and subrecipients/contractors, as applicable while ensuring compliance to donor rules and regulations and USP policies

Partners with the GHP External Engagement and Communications to develop and implement project communications plan and collaborates with project teams to ensure documentation of project activities, highlighting technical and programmatic innovation, achievements, and impact

Establishes and maintains effective working relationships with relevant donors and key stakeholders; and represents USP at key stakeholder meetings.

Program Delivery Process and Systems

Identify improvements and implement changes, as appropriate, to project management systems, processes, resources and tools USP needs to successfully delivery on their project commitments to clients

Lead and own, as assigned, GHMS division-wide systems to support more effective project management

Conduct trainings and hold regular office hours on various program delivery systems, resources and toolkits, to include the development and/or enhancements of training materials and job aides

Basic Qualifications

Bachelors degree in pharmaceutical sciences, public health, or related field required

Minimum of 5 years of progressive experience managing donor-funded public health projects; an equivalent combination of experience and education may be substituted.

Experience working with high-level officials in donor agencies, international organizations, local government agencies, such as ministries of health.

Preferred Qualifications

Masters degree in pharmaceutical sciences, public health, or related field

Experience working with international non-governmental and with projects in low- and middle-income countries

Results driven with demonstrated successful outcomes

Ability to work independently and manage multiple workflows, while effectively managing project timelines and deliverable schedules.

Must possess ability to handle multiple priorities in a fast-paced environment

Significant experience as a team player and commitment to influence change through a partnership approach

Excellent written and verbal communication skills.

Ability to work in cross-cultural settings

Ability to travel both domestically and internationally at least 30% of the time.

Evidence of broad problem-solving effectiveness (has successfully learned and applied learning in new areas multiple times)

French language skills preferred

Supervisory Responsibilities



USP provides you with the benefits you need to protect yourself and your family today and tomorrow. From company-paid time off, comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial wellbeing are protected.

About USP

The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP brings together more than 1,100 talented professionals across five global locations to deliver its mission to strengthen the supply of safe quality medicines and supplements worldwide. USP is proud to be an equal employment opportunity employer (EEOE) and affirmative action employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, veteran status, sexual orientation, gender identity or any other protected class. We are committed to working with and providing reasonable accommodation to individuals with disabilities. USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.

The following COVID-19 provisions will apply to selected candidate(s) hired:

As a condition of employment with United States Pharmacopeial Conventions (USP) duty to provide and maintain a workplace that is free of known hazards, all employees and contingent staff hired after July 1st, 2021 are required to be fully vaccinated unless a reasonable accommodation is approved. Your recruiter will advise accordingly.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category Technical Programs

Job Type Full-Time


USP is an independent, scientific nonprofit organization focused on building trust in the supply of safe, quality medicines. We are working to strengthen the global supply chain so that the medicines people rely on for health are available when needed and work as expected. We do this through establishing public scientific standards and programs that help ensure billons of people around the world have access to safe and quality products.

USP aspires to be a diverse, inclusive, innovative, and engaging organization that empowers and engages staff and volunteers to contribute to its mission to improve global health. We are committed to creating a culture where every employee feels fully empowered and valued irrespective of, but not limited to, personality, race, ethnicity, physical and mental abilities, education, religion, gender identity and expression, life experience, sexual orientation, country of origin, regional differences, work experience, family status, and where they can contribute their full potential to accomplish our mission.

At USP, you’ll join a talented and diverse team of 1,200 scientific, technical and public health professions, working in state-of-the-art facilities and collaborating with the world’s leading experts from industry, academia, healthcare, and government to address public health challenges and advance cutting-edge innovation.

Whether you’re helping to establish new USP standards, creating key resources to address emerging health issues, or providing critical technical assistance in the developing countries, you’ll be inspired by the positive impact your work has on building public trust and a healthier tomorrow.

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12601 Twinbrook Parkway
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