Infrastructure Lead - Network & Infrastructure Engineer

Role

The Infrastructure lead is a Senior level Network & Infrastructure Engineer who has mastered all aspects of WAN, LAN, and IT/OT networks and infrastructure. This person would be capable of leading a small team of network, cyber security, and server and cloud infrastructure, engineers to support the company’s world-class manufacturing network capability.

Working in conjunction with key stakeholders such as our enterprise digital engineering and security team, as well as site-based customers, this role will implement the design and configure the operational networks and infrastructure supporting plant floor and office-side users and work with the network support service (the people, process, control plane technology, and component manufacturers/vendors) which support global 24/7 operations.

The scope of this role includes installing and configuring network and infrastructure services that support AV/telephony, physical site and physical perimeter security, all low-voltage installations, any OT networks for sensors and industrial control systems (ICS), and office side and remote workers.

Job Responsibilities

• Core Network: be familiar with core switching and routing for each site in your jurisdiction, performing configuration or maintenance as needed including firmware upgrades.
• LAN / WLAN: own the LAN and WLAN configuration for sites, including the segmentation and VLANs required in a plant (GMP facility) or R&D lab and guest wireless access.
• MDF / IDF Preparation & Maintenance: prepare the physical MDF and IDF(s) for readiness by installing top-of-rack switching, terminating fiber and copper where required, and ensuring there is enough UPS capacity for key equipment; installing and configuring out-of-band equipment.
• OT & Lab Systems: prepare air-gapped and highly segmented networks for specialized equipment.
• Troubleshooting: address outages and network performance issues as needed; proactively add equipment to central monitoring and address repeat issues.
• Carrier Coordination: each site has several carriers, understands the local market, brings N+1 connectivity to a site, and configures failover; regularly monitors and tests for failover.
• Familiarity with repeater systems for 4G/5G, and 5G modems where required.

Qualifications

• Design and build networks across OT and IT networks
• Exceptional customer care and focus on resolving issues quickly
• Past experience working in air-gapped manufacturing environments
• Past experience designing and building network control planes
• Excellent knowledge of network security constructs – authentication, firewalls, segmentation, and VLANs.
• Certification and training from at least two major network equipment providers: HP/Aruba, Cisco/Miraki, Fortigate, and Palo Alto.
• Advanced Cisco certifications preferred
• Experience with endpoint security – anti-malware, Zscalar, System Hardening
• Firewall configuration, and segmentation experience (evaluation of net flows to determine comm patterns before breaking them with an internal firewall)
• Experience with automation patching through systems like System Manager or SolarWinds
• Incident response and disaster recovery experience with evaluation, triage, containment, and restoration processes. Preserving forensic evidence while containing an issue.

Preferred Experience

• 5 + years leading a small technical team.
• 10 + years of relevant network and infrastructure experience with relevant network and security certifications
• Experience across a wide array of network and security vendors
• Experience working in an FDA-regulated environment
• Bachelors degree