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QAO Specialist I Packaging-2

CSL Behring
Kankakee, Illinois
Start date
Nov 7, 2022

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Job Details

Job Description

CSL Behring in Kankakee, Illinois has grown into a global biotechnology leader, driven by that same promise to save and improve lives.  We offer the broadest range of quality driven plasma-derived and recombinant therapies in our industry.  We have recently been awarded America’s Best Employer for 2022 by Forbes magazine. We are offering an exciting opportunity to join CSL as a QAO (Quality Assurance Operations) Specialist 1 (Packaging)

Hours Mon-Friday 8 hours- 10:00 PM-6:00 AM Weekends are dependent on if manufacturing is running and those are rotated between the group. There is an on-call schedule so if you have to work last minute you would already know it is your week-end.

This is an entry level position into Quality Assurance Operations. Developing responsibilities include assisting with investigating deviations, relevant to area of responsibility. Responsible for driving continuous improvement on production floor to ensure compliance to cGMPs. Real time review of batch records, including critical processing steps with production floor presence.


  • Responsible for assisting with investigating deviations relevant to area of responsibility. Responsible for participating in investigation meetings with responsible department and any required support groups.
  • Responsible for participating in necessary research to determine root cause, corrective/preventative actions, product disposition, and using the investigation tools provided by QAO Management.
  • Collaborate with manufacturing personnel to perform root cause analysis at time deviation occurs and assist in determining robust corrective/preventive actions.
  • On-call for immediate inspections, investigations, and review of possible GMP related issues and ability to provide quality assessment of potential deviation.
  • Responsible for real-time review of critical in-process steps (e.g. viral reduction / sterility assurance), review/approval of completed production records, and providing immediate notification to manufacturing personnel (e.g. supervisors/operators) regarding facility/process /equipment /documentation issues.
  • Execute training/awareness related to investigation and GMP changes to production personnel.
  • Drive continuous improvement on production floor to ensure compliance to cGMPs.
  • As appropriate to area of responsibility, responsible for ensuring sample retain area is maintained in a state of compliance and all annual inspections are completed in a timely manner.
  • As appropriate to area of responsibility, perform Acceptable Quality Level (AQL) assessments.


  • B.A. or B.S. degree preferably in scientific or technical field (e.g., chemistry, biology, physics, engineering, computer science, technical writing).


  • 0-2 years’ experience working in a cGMP regulated environment such as the field of quality, manufacturing or engineering field, applying the cGMP rules in everyday activities. Technical writing experience is preferred.


  • Informing – is timely and accurate with information.
  • Peer Relationships – Can quickly find common ground and solve problems for the good of all, is a team player and cooperative.
  • Self-Knowledge – Seeks feedback, gains insights from mistakes, is open to criticism.
  • Action Oriented - Enjoys working hard; is energetic for the things that he/she sees as challenging.
  • Written Communications – is able to write clearly in a variety of communication settings and styles, can get messages across
  • Conflict Management – Steps up to conflicts, seeing them as opportunities, can find common ground.
  • Learning on the Fly – Open to change, learns quickly when facing new problems, versatile learner.
  • Dealing with Ambiguity – Can effectively cope with change, can shift gears comfortably, can comfortably handle risk and ambiguity.
  • Must demonstrate competency in verbal and written communication. TrackWise knowledge a plus.

Different qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable.

About Us

Our Benefits

We encourage you to make your well-being a priority. It’s important and so are you. Learn more about how we care at CSL.

About CSL Behring

CSL Behring is a global leader in developing and delivering high-quality medicines that treat people with rare and serious diseases. Our treatments offer promise for people in more than 100 countries living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. Learn more about CSL Behring.

We want CSL to reflect the world around us

As a global organisation with employees in 35+ countries, CSL embraces diversity, equity and inclusion. Learn more about Diversity, Equity & Inclusion at CSL.

Do work that matters at CSL Behring!


As the third largest global biotechnology company with employees in more than 35 countries, CSL Behring is focused on serving patients with serious and rare diseases, including coagulation disorders, primary immune deficiencies, hereditary angioedema, respiratory disease and neurological disorders. We collaborate with patient and biomedical communities to improve access to therapies, advance scientific knowledge and support future medical research. 

CSL Behring's dynamic environment fosters innovation and attracts the best and brightest who share a commitment to helping save lives. People here are free to live their Promising FUTURES where they can fulfill their individual career aspirations and realize their potential. 

CSL Behring is committed to diversity and inclusion, both of which underpin our Values of patient focus, innovation, collaboration, integrity and superior performance. We believe that by harnessing and honoring the unique capabilities, experiences and perspectives of our people, we are better able to serve our patients.

CSL Behring operates one of the world's largest plasma collection networks, CSL Plasma. The parent company, CSL Limited, headquartered in Melbourne, Australia, employs more than 27,000 people, and provides its life-saving medicines in more than 70 countries. 
For more information visit Help us deliver on our promise to save lives and protect the health of people around the world. Promising FUTURES start at CSL Behring!

Stock Symbol: CSL

Stock Exchange: Australian Securities Exchange

Find Us
1020 First Avenue
King of Prussia

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