Senior Director, Global Medical Affairs Operations, Field Technology Delivery

Senior Director, Global Medical Affairs Operations, Field Technology Delivery
United States – RemoteUnited States - California - Foster City

Gilead Sciences, Inc. is a research-based bio-pharmaceutical company that discovers, develops and commercializes innovative medicines in areas of unmet medical need. With each new discovery and investigational drug candidate, we seek to improve the care of patients living with life-threatening diseases around the world. Gilead’s therapeutic areas of focus include HIV/AIDS, liver diseases, cancer and inflammation, and serious respiratory and cardiovascular conditions.

Making an impact on a global scale
Inclusion is one of the company’s five core values. That’s because we know that we are stronger and more innovative at Gilead when we are informed by a diverse set of backgrounds, experiences and points of view. Gilead Sciences is a biopharmaceutical company that discovers, develops and commercializes innovative therapeutics in areas of unmet medical need. The company's mission is to advance the care of patients suffering from life-threatening diseases worldwide.

When you join Gilead, you join our mission to change the world by enabling people to live healthier and more fulfilling lives. Come join a mission-driven bio-pharmaceutical organization that values inclusion and diversity, has a strong portfolio of products, and is constantly #CreatingPossible

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.

Job Description


Senior Director, Global Medical Affairs Operations Field Technology Delivery

Gilead Sciences, Inc. is a research-based biopharmaceutical company that discovers, develops, and commercializes innovative medicines in areas of unmet medical need. We strive to transform and simplify care for people with life-threatening illnesses worldwide. Gilead's portfolio of products and pipeline of investigational drugs includes treatments for HIV/AIDS, COVID, HBV, HCV, HDV, Oncology, Cell Therapy, and Inflammatory Diseases co. Gilead is a patient-centric, science-focused company.

Reporting to the Executive Director of Global Medical Affairs Operations, this individual is responsible for driving the global delivery of field tools to meet our customer relationship and performance measurement needs. This leader partners within Medical Affairs Operations and with the larger Medical Affairs, Commercial, and IT organizations to drive new operating models and solution implementation. This role advises customers and stakeholders on how to tap into emerging and evolving field technologies to enable business capabilities. Key to the success of this role is aligning tools to top-down performance expectations, continuously adapting systems to changing technology landscape, and working within a matrix environment to cultivate tool advocacy with senior leadership.

Responsibilities include but are not limited to:

• Work collaboratively with the other MAO leads and across GMSO to increase awareness of business outcomes impacted by technology project governance. Success is measured through improved business outcomes through roadmap delivery.
  
• Drive our field tool maturity by refining processes, delivery templates, tools, and partnerships with key software vendors
  
• Lead major organizational projects with aggressive timelines, broad scope, and high impact according to established initiatives while reporting on the project budget to the Exec Director, Medical Affairs
  
• Balance the needs of the platform (performance, scalability, cost, data integrity) with the requests of the business (new functionality, speed to market, integrations) during roadmap planning and while architecting and designing solutions.
  
• Develop creative and effective solutions to address inter- and intra-project priority conflicts, resource constraints, and other problems which may impact project goals and deliverables across multiple programs
  
• Collaborate with relevant departments within Medical Affairs, across Development and Commercial as well as IT entities to establish and maintain communication channels, work practices, and processes
  
• Partner with an external account, technology delivery, change management, process improvement, and project management leaders on delivery
  

Knowledge, Experience, and Skills:

• College degree with 7 to 10 years of business experience in CRM, Analytics or Technology modernization, and LEAN methodology delivery practices
  
• Additional certifications in Salesforce or Data Science preferred
  
• 3 - 5 years of global/in-market Pharma/Biopharma experience is preferable
  
• Demonstrated practical and technical experience in business case development, planning, implementation, operation, and management of digital and mobile initiatives. Proven expertise in articulating and advising on the strategic value of new technology, digital, or operational solutions
  
• Experience shaping end-to-end field experience, delivering creative and simple solutions to complex problems
  
• Excellent communication skills, including the ability to break down complex structures and ideas into consumable concepts for a diverse set of stakeholders, from entry to expert level
  
• Demonstrated excellence in managing teams in a matrix environment, delivering on highly complex multiple projects simultaneously
  
• Demonstrated excellence in developing effective creative solutions to complex problems
  
• Demonstrated excellence in delivering skilled communications around change management that build system adherence
  
• Demonstrated excellence in building and maintaining relationships with senior leaders
  
• Highly organized with strong attention to detail, clarity, accuracy, and conciseness.
  
• Uncompromising ethical standards and conduct
  
• Able to motivate and foster team & cross-functional collaboration
  

For Colorado Job Applicants: The salary range for this position is:
$191,760.00 - $287,640.00
Gilead considers a range of factors, including background and experience, when determining base compensation. These considerations means actual compensation will vary.
Position is also eligible for bonus and benefits. For more information, visit https://www.gilead.com/careers/compensation-benefits-and-wellbeing

For jobs in the United States:

As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact careers@gilead.com for assistance.

Following extensive monitoring, research, consideration of business implications and advice from internal and external experts, Gilead has made the decision to require all U.S., Canada, Australia, Singapore, and Hong Kong employees and contractors to receive the COVID-19 vaccines as a condition of employment. “Full vaccination” is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.​

For more information about equal employment opportunity protections, please view the 'EEO is the Law' poster.

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Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please log onto your Internal Career Site to apply for this job.






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