Commercial Data Lake Solution Lead

The Commercial Data Lake Solution Lead will be the face of Commercial Data Lake (CDL) team with external stakeholders for Operations support, escalation management in the Data Strategy and Operations area. Solution Lead will partner with BTS Data Strategy, Architecture, Delivery and Operations teams along with Business functional leads, in ensuring smooth operations and provide support in managing SLA related pipeline monitoring, user onboarding and data onboarding delivery.

Responsibilities:

• Conduct audit checks, presenting reports on Cloud Operations, SLA tracking, resource utilization, metrics, and performance reporting.
• Communicate and track metrics to measure adherence to defined SLA’s and coordinate with stakeholders and Commercial Datalake Team on escalations and issue resolution.
• Act as the liaison for the Cloud technology data operations team to business stakeholders and BTS functional leads.
• Effectively communicate solution roadmap and release plan to business partners, BTS leadership, architecture, and engineering teams.
• Manage Jira backlog in prioritizing features/user stories as part of CDL Stabilization and Optimization initiatives.
• Present solution roadmap, release updates, etc. to business stakeholders on a regular cadence to share the value of CDL technology solutions with appropriate KPIs and metrics.
• Understand and adhere to corporate standards regarding applicable Corporate and Divisional Policies, including code of conduct, safety, GxP compliance, data security, and the software development lifecycle.
• Work with minimal oversight; deliverables and relationships are monitored through periodic reviews.

Qualifications:

• Bachelor’s Degree with 6 years’ experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience in Information Systems or related field with 2 years of experience in the pharmaceutical industry is preferred.
• 2+ years of experience as a Product Owner/Business Systems Analyst, with experience working in Agile software development team.
• Competent in Structured Query Language (SQL).
• Familiarity with cloud technologies like AWS S3, Hadoop, Hive, Dataiku, Snowflake and Salesforce.
• Ability to communicate effectively with both technical and business teams.
• Demonstrated ability to learn, understand, and master new methods and technologies.
• Must be deliverables-focused and meticulous.
• Proven experience in identifying and facilitating resolution of requirement, process, and project issues.
• Experience in using tools such as ServiceNow, JIRA, Confluence, etc.
• Excellent written and verbal communication skills.

At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity and affirmative action employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic. If you would like to view a copy of the company’s affirmative action plan or policy statement, please email CorpJat_ABV@abbvie.com.