Clinical Operations Manager

We are currently searching for a Clinical Operations Manager to independently provide support services to satisfy the overall operational objectives of the National Institute of Mental Health.  This is a full-time, on-site opportunity in Bethesda, MD.  

• Coordinate the preparation of a variety of documents on behalf of clinical staff such as travel requests, professional service orders, requests for sponsored travel Form 348, outside activities Form 520, official duty memoranda, training requests, individual mass mailings, correspondence, reports, and various forms.
• Gather and analyze information about processes and programs; prepare reports, letters, and other documents for review and input for programs, policies, and activities.
• Create and format spreadsheets to analyze information.
• Update and develop content for web sites and monitor for currency and accuracy of information.
• Orient new clinical personnel to the laboratory and administrative databases and computer systems.
• Develop spreadsheets for tracking budgets; provide summaries to be used to evaluate spending patterns.
• Research and propose strategies to employ qualitative and quantitative methods to analyze and efficiently disseminate clinical financial data.
• Provide comparative projections of financial data and spending plans based on funding levels and other identified factors.
• Employ effective data collection and analysis methods in order to draw budgetary conclusions.
• Monitor and verify accuracy of data; research and analyze records; identify and correct discrepancies.
• Collaborate with staff on budget tracking and protocol management for the clinic.
• Synthesize information from multiple budgetary sources and prepare reports to be used internally or as part of external review committees.
• Work with staff in support of funding clinical protocols and proposal preparation.
• Construct summaries to be used in analyzing of spending projections for new and existing appropriation purposes.
• Review and provide support in the writing of divisional budget proposals for new and existing clinical protocols.
• Serve as Requisitioner-Internal and External in NBS Acquisition and as a requestor in the POTS system.
• Inventory supplies and equipment; prepare and submit training, supply, equipment, service, and advertisement orders; coordinate with vendors to obtain quotes and ensure receipt of items.
• Gather, analyze, and prepare justifications for administrative requests, input requests into NIH databases.
• Prepare reports to include monthly expenditures, forecasts, and staffing allocations.
• Work with staff to manage resources as they relate to ongoing contracts for the NIMH Clinical program.
• Serve as liaison between NIMH clinical staff and other medical centers, physicians, and clinical staff.
• Coordinate special clinical projects.
• Maintain office records including office procurements and reimbursement procedures.
• Design and coordinate systems for communications among staff to facilitate the efficient flow of information relating to projects and program activities.
• Read outgoing correspondence for executive levels approval and alert writers to any conflict with the file or departure from policies or executive levels viewpoints; make recommendations to resolve problems that might arise.
• In the executive level’s absence ensure that requests for action or information are relayed to the appropriate staff; notify executive level of important or emergency issues.
• Summarize the content of incoming materials, specially gathered information, or meetings to assist executive; coordinate the new information with background office sources; draw attention to important parts or conflicts.
• Create and format spreadsheets to analyze information.
• Update and develop content for web sites and monitor for currency and accuracy of information.
• Develop, maintain, and utilize various clinical databases.
• Work with staff on the creation and management of SharePoint site; monitor information for relevance and accuracy.
• Provide intranet updates and changes.
• Update maintain shared calendars; manage all appointments, commitments, and invitations for clinical staff.
• Schedule workshops and other conferences on behalf of clinical staff.
• Orient new clinical personnel to the laboratory and administrative databases and computer systems.
• Serve as custodian of personal property for assigned areas; maintain records of accountability; oversee property inventory; assist with arranging for disposal of excess property.
• Develop spreadsheets for tracking budgets; provide summaries to be used to evaluates pending patterns.
• Research and propose strategies to employ qualitative and quantitative methods to analyze and efficiently disseminate clinical financial data.
• Provide comparative projections of financial data and spending plans based on funding levels and other identified factors.
• Monitor and verify accuracy of data; research and analyze records; identify and correct discrepancies. Collaborate with staff on budget tracking and protocol management for the clinic.
• Synthesize information from multiple budgetary sources and prepare reports to be used internally or as part of external review committees.
• Work with staff in support of funding clinical protocols and proposal preparation.
• Design and coordinate systems for communications among staff to facilitate the efficient flow of information relating to projects and program activities.
• Read outgoing correspondence for executive levels approval and alert writers to any conflict with the file or departure from policies or executive levels viewpoints; make recommendations to resolve problems that might arise.
• In the executive levels absence ensure that requests for action or information are relayed to the appropriate staff; notify executive level of important or emergency issues. Summarize the content of incoming materials, specially gathered information, or meetings to assist executive; coordinate the new information with background office sources; draw attention to important parts or conflicts.

#SOAR

#LI-FG1

Qualifications:

• Bachelor’s degree in Business, Medical Administration or similar disclipine
• At least 3 years of experience

Skills:

• Experience with program and protocol management, and budget tracking
• MS Office

Dovel Technologies and its Family of Companies (Medical Science & Computing and Ace Info Solutions) was acquired in October 2021.

Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies.

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