HOW MIGHT YOU DEFY IMAGINATION?
Youve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge youve worked hard to acquire and the passion you already have. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.
Sr. Associate IS EngineerLive
What you will do
Lets do this. Lets change the world. In this vital role you will report directly to the Senior Manager, Information Systems and support the Infrastructure Operations team. This role will include the main responsibility for all activities related to VMWare/ESX administration in a 24x7 regulated environment, while working on virtualization servers and related technologies that'll be introduced into the Amgen environment.
The Infrastructure Operations team is the global enterprise administration group that handles physical and virtual hosting, including private and public cloud hosting options, operating systems, databases, middleware, storage, and backup. The experienced incumbent will be responsible for VMWare configuration and operations management, along with daily systems management tasks in a complex environment.Job responsibilities include, but not limited to:
Support the service owner peers, led service providers in the development, delivery, continuous improvement of the technology service and ensuring the offering is aligned with the key principles of service ownership listed below:
Meet the needs of the business needs, ensuring cost effectiveness, compliance, reliability and resilience
Perform advanced monitoring, administration, maintenance, and troubleshooting of virtualization technologies, including VMWare, ESX, Nutanix, Dell VXrail and Vmare vSAN.
Responsible for ongoing management of the VMWare infrastructure.
Performs necessary systems maintenance in accordance with VMWare standard methodologies and company change management policies.
Ongoing support for Business Continuity and High Availability.
Recommend changes to procedures which result in operational optimization
Participate in Root Cause Analysis reviews when applicable.
Rotational 24x7 On-Call Support
Contribute to the review/approval of virtual server design decisions to ensure that application hosting solutions exhibit high levels of performance, security, scalability, maintainability, reliability upon deployment
Support the design and implementation of enterprise virtual server solutions that meet business requirements and are in line with defined strategies and compliance requirements, and are fiscally sound
Support IT projects to validate alignment with our strategic goals and technical standards
Support projects from a technical aspect and provide guidance and direction to less experienced technical staff and managed service providers, including installations and upgrades of operating systems (OS), backup/recovery strategies, and high availability configurations
Establish and implement a patching schedule for the OS and firmware
Monitor security bulletins to obtain information of potential threats; analyze and lead vital security patch implementations to ensure ongoing system security
Use software and hardware tools to identify, analyze, and diagnose sophisticated problems and factors affecting performance
Serve as a resource to colleagues with less experience
Direct the work of other staff members as needed
Operate server automation solutions and enterprise-wide scripts using tools
Provide performance analysis and tune systems. utilize software and hardware tools to identify, analyze, and diagnose complex problems and factors affecting performance.
Utilize capacity planning tools
Follow IT processes and change management practices
Identify and improve existing departmental processes for efficiency, reliability and consistency
Contribute in designing, documenting, and fruition of disaster recovery activities and associated tests
Support audit and security compliance issues (Amgen & government regulations)
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The outstanding professional we seek is a candidate with these qualifications.
ORMasters degree and 2 years of Information Systems and VMWare server administration experience
ORBachelors degree and 4 years of Information Systems and VMWare server administration experience
ORAssociates degree and 8 years of Information Systems and VMWare server administration experience
ORHigh school diploma/GED and 10 years of Information Systems and VMWare server administration experience
Industry Certifications and experience with VMWare server administration
Experience managing and administering VMWare systems, and related services & monitoring systems
Scripting and ITIL experience and managing regulated systems (preferably in Pharma sector)
Understanding of operating system and network tools for troubleshooting performance issues
Solid understanding of Clustering and HA configurations
Excellent data-driven problem solving and analytical skills
Proven experience as part of a high performance team
Skill in persuasion and negotiation of critical issues
In-depth knowledge VMware technology
Experience configuring VMware HA and DRS, VMware ESX/ESXi, VMware Virtual Center vSphere
Daily Support of tools and functions for virtual infrastructure support (VMware HA, monitoring, etc)
Solid grasp of TCP/IP networking fundamentals
Outstanding troubleshooting ability
Experience with command-line style management utilities, such as vMA/PowerCLI/Perl/etc
Some of the vast rewards of working here
As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being.
Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plancomprising health, finance and wealth, work/life balance, and career benefitswith compensation and benefits rated above 4 stars (out of 5) on Glassdoor
for a career that defies imagination
Objects in your future are closer than they appear. Join us.careers.amgen.com
Join UsIf you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.