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Associate Director - Emerging Technology Quality Assurance

Lake County, Illinois
Start date
Sep 29, 2022

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Quality, Quality Assurance, Quality Control
Required Education
Bachelors Degree
Position Type
Full time
BioMidwest, Best Places to Work
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Job Details

Establish, implement, and administer quality processes for new and emerging technologies, including Artificial Intelligence (AI), Machine Learning (ML), and Robotic Process Automation (RPA).  Stay abreast of emerging technology and serve as the Business Technology Solutions (BTS) Quality Assurance subject matter expert for these technologies.    


•Working across AbbVie Business Technology Organizations (BTOs), establish, implement, and maintain AbbVie's System Lifecycle processes and procedures governing new and emerging technologies, including: o Artificial Intelligence (AI) o Machine Learning (ML) o Robotic Process Automation (RPA).
•Working across AbbVie BTOs, establish, implement, and maintain AbbVie's Quality Management Systems procedures governing Agile System Lifecycle processes, DevOps System Lifecycle processes,
•Develop a strategy and roadmap for BTS Quality data analytics and establish and run Monthly Quality Management Reviews for BTS Quality Assurance Leadership team.
•Develop and manage a BTS Quality Assurance dashboard to track operations and finance metrics against business objectives.
•Establish and implement an automation strategy for BTS Quality Assurance processes, including AbbVie System Lifecycle (SLC) processes.
•Able to build strong relationships cross functionally and able to influence and persuade key stakeholders.
•Able to build and manage high performing teams.
•Excellent communication skills and able to deal constructively with conflict.
•This position will report to a Director level and will have direct reports.

•4-year college degree or equivalent experience required with 10 years experience.  
•Knowledge of regulations and standards that affect the health care industry.
•Previous experience with Artificial Intelligence, Machine Learning, and Robotic Process Automation, preferably in the healthcare industry.
•Previous experience with DevOps processes and technology, preferably in the healthcare industry.
•3-5+ years experience leading teams.

At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity and affirmative action employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic. If you would like to view a copy of the company’s affirmative action plan or policy statement, please email


AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

Stock Symbol: ABBV

Stock Exchange: NYSE

Find Us
1 North Waukegan Road
North Chicago
United States
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