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Manager, Vendor Support

Employer
BioMarin Pharmaceutical Inc.
Location
Working from Home
Start date
Sep 28, 2022

Job Details

Who We Are

For more than two decades, going our own way has led to countless breakthroughs, bettering the lives of those suffering from rare genetic disease. In 1997 we were founded to make a big difference in small patient populations. Now we seek to make an even greater impact by applying the same science-driven, patient-forward approach that propelled our last 25 years of drug development to larger genetic disorders, as well as genetic subsets of more common conditions. Through our unparalleled expertise in genetics and molecular biology, we will continue to develop targeted therapies that address the root cause of the conditions we seek to treat. Applying our knowledge to make a transformative impact is not just a calling, but an obligation to those who will benefit most. The end goal has always been better lives and now we can reach more.

And the more people we reach, the more our impact can grow. We transform lives through genetic discovery.

Our Culture

Our desire to make a positive impact on our patients extends to our employees and BioMarin is committed to fostering an inclusive environment where every person feels seen, valued, and heard – so employees can thrive in all areas of their lives, in and outside of work. We seek to provide an open, flexible, and friendly work environment to empower people and to provide them with the ability to develop their long-term careers. Ultimately, we want to be an organization where people enjoy coming to work and take pride in our efforts to help patients.

BioMarin’s Research & Development group is responsible for everything from research and discovery to post-market clinical development. Research & Development involves all bench and clinical research and the associated groups that support those endeavors. Our teams work on developing first-in-class or best-in-class therapeutics that provide meaningful advances to patients. Come join our team and make a meaningful impact on patients’ lives.

Clinical Laboratory & Biospecimen Management (CLBM) is part of BioMarin’s Development Sciences Operations (DSO), which coordinates the execution of the various phases of clinical trials during drug development. CLBM is comprised of four groups: 1.) Study Operations & Sample Request, 2.) Technical Operations, 3.) Vendor & Operational Performance Support and 4.) Vendor Support. The 4 CLBM groups either directly manages or supports the management of the central and specialty laboratories and tracks biospecimens (human) from collection to their final disposition. CLBM accomplishes these activities by ensuring all processes and procedures are efficient, effective, well-documented and align with the protocols, informed consents, testing requirements and protocol timelines. The Manager reports to the Director of CLBM and is a critical leadership position in CLBM that oversees the Vendor Support group and participates in key CLBM internal initiatives. The Manager demonstrates foundational/advanced level of independence in engaging cross-functional colleagues to assist in sourcing activities, financial reviews and determining if there is a need for specialty lab services and the related scientific and
operational criteria for laboratory selections.
The Manager’s responsibilities also include partnering with other CLBM groups, cross-functional colleagues and cross-functional working groups to develop optimized business processes and workflows to achieve department and corporate goals.
At the Manager level, this individual should demonstrate foundational/advanced abilities across multiple core competencies: Communication, Problem Solving, Planning, Teamwork, and Proactivity. Likewise, the Manager needs technical skills across several key central competencies for CLBM, which include:
Project Management, Central and Specialty Lab Vendor Management, Biospecimen Management, Finance and Budget Tracking and Management, and Vendor Sourcing/Selection.

SUMMARY DESCRIPTION

The Manager, CLBM Vendor Support position is a key leader in the CLBM Management Team and participates in strategic and leadership meetings and discussions. A Manager has begun demonstrating foundational/advanced of relevant biospecimen technical content and can be relied on to take on a
range of possible roles, including:

  • Vendor Support Roles: The manager will be part of the CLBM team that is involved in various vendor sourcing activities, financial reviews and metric generation along with interfacing with the various scientists to obtain needed vendor information for specialty lab selection.
  • The manager will partner with Biospecimen Operations Managers (BOMs) and Biospecimen Operations Associates (BOAs) to support the management of central and specialty labs as related to sourcing, contract review, analyte and specialty lab selection.
  • The Manager, CLBM Vendor Support, will also take on leadership roles focused on developing
    relevant SOPs and WIs in collaboration with CLBM’s Vendor & Operational Performance Support group and training of BOMs on pertinent contract financial tracking.
  • The Manager, CLBM Vendor Support, may manage a small team in the future.
  • The Manager, CLBM Vendor Support, has demonstrated foundational/advanced skills, at a minimum,
    in all relevant core competencies and likewise has demonstrated foundational/advanced skills of most technical competencies.

    KEY RESPONSIBILITIES:
    Vendor Management Central Lab/Specialty Labs
    • Serve as BOM for one program or select studies as necessary.
    • Collaborate with Senior Biospecimen Operation Manager (s) and/or Associate Director to track historical performance of central and specialty labs
    to help CLBM team make informed sourcing decisions.
    • Collaborate with CLBM Vendor & Operational Performance Support group to develop SOPs and WIs related to financial and contractual review.
    • Collaborate with CLBM’s Technical Operations and Study Operations & Sample Request groups to develop solutions that build efficiencies in vendor support processes.
    • Perform financial and contractual review in support of all BOMs.
    • Observe trends and inconsistencies and then identify and recommend standardized sourcing, contracting and financial processes for CLBM as well
    as with cross-functional groups. Help develop central and specialty lab key performance indicators (KPI)
    • Play a leadership role at Business Review meetings (e.g., contract/budget meetings and Joint Operation Committees [JOC]) for all relevant
    vendors.
    • Interact with scientists in BioAnalytical Sciences and Clinical Genomics to define and identify the appropriate biospecimen type for a planned analyte and its associated assay that needs to be performed by a specialty lab that is recommended by our scientific colleagues as dictated by the
    protocol. Assist in assay forecasting for clinical use.
    • Generate, provide and store relevant metrics and performance perspective in support of Executive Operation Committee (EOC) meetings and to support internal cross-functional colleagues requests.

    Other:
    • Take a leadership role in smaller CLBM functional improvement projects and/or participate in major functional or cross-functional initiatives.
    • Coach BOMs on review of contracts and budgets.
    • Assist in defining requirements for software solutions to manage vendor support operations.
     
    Key interactions: The Manager, CLBM Vendor Support, will work closely with the CLBM team and other cross-functional groups such as: Development Sciences, Business Operations, Global Strategic Sourcing, Clinical Operations/GMAF Study Management, Clinical Data Management, Legal, Development Sciences Quality, Translational Sciences, and other Development Sciences teams as well as external labs. The Manager, CLBM Vendor Support should demonstrate foundational/advanced skills in Leadership, Problem Solving and Decision Making, and Influencing and Persuasion. In order to be successful in the role, the Manager must be able to:
    • Successfully mediate conflict, develop rapport with decision makers, and solve problems in a big-picture and stakeholder-supported way.
    • Foster mutually beneficial working relationships and skillfully leverage recognition of team values and goals for motivation.
    • Motivate and empower teams, including by inspiring individuals, gaining buy-in, and adjusting style to the needs and maturity level of the team. Individuals in this role are also expected to have foundational/advanced variety of technical competencies, including Biospecimen Management, Processes, Vendor Management and Lab Operations, and Good Practices and Compliance. This includes:
    • Knowledge of CLBM best practices and an ability to leverage this knowledge to lead continuous improvement efforts within and outside of the CLBM team.
    • Deep familiarity with potential for vendor “push-back” on escalated issues and an aptitude for resolving these issues effectively and efficiently.
    • Understanding of the regulatory environment, relevant changes, and their impact on study design, execution, and biospecimen-related processes.


    EDUCATION AND EXPERIENCE:

• BA/BS in life sciences or related degree. Advanced degree preferred. Project/program management preferred. Experience in lieu of education accepted.
• 8 years of relevant experience working in the pharmaceutical industry (including CROs, study sites, central labs, specialty labs, and biorepositories).
• 4 years of relevant technical experience working with biospecimen management, lab management, biobanking, biomarker operations or similar organizations.
• 4 years of relevant vendor management experience including contracting, financial review, meeting management, timeline tracking, deliverables and risk management.
• At least 1 year of people management experience.


PLEASE NOTE: Absent a Medical or Religious reason that prohibits vaccinations, all our incoming employees must be vaccinated for COVID-19.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company

BioMarin is a global biotechnology company dedicated to transforming lives through genetic discovery. In 1997, the company was founded to make a big difference in small patient populations, focusing on giving much-needed attention to the underserved communities of those with rare diseases. BioMarin sought to help patients whose voices could not always be heard and treat conditions that were not always in mainstream medical conversations. Throughout its history, BioMarin has worked tirelessly to make a difference by pursuing bold science. The company’s first approved therapy was inspired by a father who refused to accept there was no therapy for his son’s rare diagnosis. That relentless pursuit to change the course of his son’s future through the power of science is at the core of who BioMarin is today.

Through the company’s expertise in genetics and molecular biology, BioMarin has developed eight first or best-in-class targeted therapies that address the root cause of the conditions it seeks to treat, helping to better the lives of those struggling with rare genetic disease. The company’s purposeful and scientifically precise team of physicians and scientists has honed each treatment modality to seek transformative therapies.

Now, BioMarin seeks to make an even greater impact by applying the same science-driven, patient-forward approach that propelled the last 25 plus years of drug development to larger genetic disorders, as well as genetic subsets of more common conditions. Each drug candidate pursued is guided by a fundamental understanding of the genetics and underlying biology of the condition it will address. The company believes that applying its knowledge to make a transformative impact is not just a calling, but an obligation to those who will benefit most. The more innovative solutions developed, the more lives BioMarin can impact.

Company info
Website
Location
California
United States

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