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Manager, Quality Solutions

Collegeville, Pennsylvania
Start date
Sep 27, 2022

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Quality, Quality Control
Required Education
Bachelors Degree
Position Type
Full time
Pharm Country, Best Places to Work
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Job Details

Role Responsibilities:

  • Develop and manage project plans, including spend, resourcing and deliverables to design, configure, and develop Quality solutions using technologies such as SAP standard configuration, SAP QM, PP ,WM and FIORI

  • Able to Configure, design, development and implementation of Digital projects leveraging enterprise core solutions including but not limited to SAP ECC (modules – MM, PP, QM, WM), SAP S/4.

  • Learn and gain expertise in Pfizer’s Plant network global model template focusing on product quality and batch management. Also learn Pfizer’s Business Processes relevant to these solution areas.

  • Design solutions for Continuous Improvement Enhancement Requests (ERs) that are high quality, reflect the most optimal use of available funding, and are implemented in a way that does not adversely impact Pfizer’s global SAP footprint.

  • Communicate effectively with stakeholders at various locations globally to ensure that they are adequately informed about the status of requests submitted by them and are kept abreast on progress made and issues encountered.

  • Serve as a Project Manager for bigger projects and serve as a coach to the contractors on smaller projects. Take responsibility for the deliverables and ensure cost and timeline commitments made to the business are adhere.

  • Conduct business requirements gathering meetings and workshops in an efficient and productive manner and documents minutes, notes and requirements concisely.

  • Translate business requirements into technical specifications and liaise with technical development teams to develop and implement system solutions to satisfy business needs.

  • Develop cost estimates for projects, create spend forecast and maintain project financial details in Pfizer internal tools and project portfolio systems.

  • Stay abreast of new technology trends and look for ways to apply new technologies where it makes sense.

  • Learn and adopt internal working procedures and foster conformance and standardization. Also suggest way to improve procedures and practices.

  • Partner closely with other Solutions Teams for cross-functional projects, and with other work streams within the Supply Chain Solutions Team such as TechDev, Integration, Data, Business Adoption, Compliance, BI, Serialization, and Security.

  • Engage with in cross functional teams including key business stakeholders within Pfizer Global Supply (PGS) and Digital colleagues to contribute to the business process and system development life cycle.

  • Provide technical and functional guidance to key stakeholder within PGS

  • Assist in unit, cycle, and integration testing of developed programs including but not limited to SAP PP, QM, WM and SAP Fiori.

  • Ensure compliance to GMP, deployment standards and quality guidelines with regulatory related obligations are executed with the highest standards of compliance

  • Support testing and other activities necessary for SAP IDOC/File interfaces.

  • Develop ideas and lead complex projects within and across multiple business units / Digital delivery centers

Basic Qualifications:
  • Bachelor’s degree in computer science or Engineering degree and 5 years of relevant experience

  • 5 years' experience in IT system design and/or delivery, 3+ years in Pharma or business process experience

  • At least 5 years of experience working on SAP Quality Management Module, plus very good knowledge in LIMS interface, IDOCS and integration points with Materials Management, Process Order Execution and Warehouse Management. Experience in S4 Hana will be preferable.

  • Demonstrable experience in software development lifecycles using agile principles and DevOps practices

  • A thorough understanding of system GMP /GDP requirements in detailed knowledge of IT system design and the maintenance lifecycle in GMP environments.

  • Knowledge or familiarity with the production support process, including tasks, escalation routes, communications, and other related activities

  • Proven track record of a successful team lead and solution design.

  • Excellent written and verbal communication skills, with the ability to communicate with business and technical people alike

  • Excellent presentation and facilitation skills, with the ability to interact with various levels of management

  • Excellent organization and problem-solving skills

  • Excellent leadership and project management skills

  • Quick learner. Demonstrate initiative and ownership.

  • Ability to operate in a global multi-cultural environment of time zones and requirements

  • High degree of business process acumen understanding the life cycle of product creation (Plan, Source, Make, Deliver, Return).


  • SAP Quality Management and industry experience

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.


  • Able to manage contract resources if needed. Mentally strong, able to communicate well and work with Teams.


  • Travel as needed


Able to communicate and work with teams


20% Travel as needed


Last Date to Apply for Job: 10/10/2022
Work Location Assignment:On Premise

Alternative locations: Tampa, FL

Relocation assistance may be available based on business needs and/or eligibility.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Information & Business Tech



Join world-class scientists and leaders who are dedicated to bringing therapies that will significantly improve patients' lives.

As one of the world's premier innovative biopharmaceutical companies, we're driven to discover the cure --driven to significantly improve the lives of everyone...everywhere. If you're similarly driven, you'll find there's no better place to begin --and continue --your career than at Pfizer.

Science is the foundation of our company.  This is why it's no surprise that the most driven scientists in the world choose to carry out their life's passion at Pfizer.  We arm them with the resources, technology, and facilities they need to solve some of the world’s most complex health challenges. This combination empowers our scientists with expertise in vaccines, small-molecule medicines, biotherapeutics amongst many others, to collaborate on breakthrough science, including the world's first mRNA-Based Covid19 vaccine.  Our colleagues advance science and technologies into the therapies that matter most.

Join us and you'll partner with colleagues of diverse backgrounds and abilities who contribute to all aspects of what we do. Great things happen when people come together with one shared goal. If you're driven to discover the cure- ensure it has the latest technology to make it a reality or help improve the lives of others- join those who are similarly driven at Pfizer. The future of medicine is happening here.

Visit and connect with us.



Find Us
(212) 733-2323
235 East 42nd Street
New York, NY 10017
United States
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