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Analyst, Accounts Receivable

Lake County, Illinois
Start date
Sep 27, 2022

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Job Details

Primary Job function

The Receivables Analyst will provide support for a number of customer accounts in multiple areas which could include collections, deduction management, call center, past due aging analysis, reporting and liaison with other operational functions (e.g. Audit, Customer Service, Sales, etc.). Review data using system generated reports and independently perform timely, accurate and complete account reviews and reconciliations.

Core Job Responsibilities

  • The Receivables Analyst will need to quickly become familiar with Accounts Receivable (AR) related items and the detailed internal business requirements for their portfolio of collection customers along with understanding the businesses supported.
  • Monitor accounts for potential collection risk, communicate intelligence and make appropriate recommendations & decisions to resolve. With regular advice, coordination & guidance from Management, perform order releases on a timely basis and in a manner that protects AbbVie assets. 
  • Identify root causes of complex claims, payment issues, and trends. With limited guidance from Team Leader or Manager, prepare compelling data presentations and trend analysis using company visualization tools & MS office suites. Present business cases and recommendations to Manager, and customers.
  • Adhere to and proactively keep apprised of current department policies and procedures.
    Recommend changes to existing policies and gain management support.
  • Responsible for completing project tasks within time and budget constraints.
  • Work with team member(s) to assure accuracy of financial data and presentation to customers is appropriate to distribute.  Participation on inter-departmental teams is a necessity.
  • Identify root causes for credit or collection challenges, prepare trend analysis using tools (e.g. SAP ECC, QlikView, Excel and PowerPoint) and resolve complex payment, deduction and credit issues.
  • Develop payment plans or other solutions on past due accounts which may include accounts that are in financial jeopardy. Determine which plans require management approval and escalate appropriately. Resolve customer claims and/or invoices on a timely basis.
  • Support relationships and engage in effective communication with our customers and internal areas such as Sales, Customer Service, Customer Master Data and Contracts & Pricing. Adaptable to frequent and changing customer requests and resolve challenges raised with minimal guidance & escalations. Provide options to management where issues require escalation.
  • Complete tasks on time and ensure tight deadlines are met with accuracy and attention to detail and operates independently within own scope of responsibility under general supervision
  • Excellent written and verbal communication skills along with strong credit, collections, and overall receivables background
  • Ability to learn new systems and processes quickly, good communication skills, ability to work with a team or independently, and with initiative managing timing of request and reports


  • High School diploma required
  • B.A./B.S. Degree in Business, Accounting or Finance preferred
  • Strong knowledge and experience with SAP, Excel and PowerPoint
  • Moderate to advanced Excel skills and knowledge of finance and accounting preferred
  • Wholesale and Chain Retail collection experience preferred



AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

Stock Symbol: ABBV

Stock Exchange: NYSE

Find Us
1 North Waukegan Road
North Chicago
United States
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