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Apprentice Qualified Utilities Operator 1st shift (7:00am-3:30pm)

Kalamazoo, Michigan
Start date
Sep 26, 2022
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Job Details


This role is responsible for operation, maintenance, and process problem resolution related to Qualified Utilities Operations (Purified Water, API- Low Endotoxin Water, Water for Injection, Clean Steam, Pharmaceutical Air, Pharmaceutical Nitrogen, Production Waste, Process Vacuum, Site Potable & Industrial well water and its distribution, and site iron filters & softeners). There are many systems which must be managed to ensure that production operating needs are met as reliable operation of these utilities is critical to the pharmaceutical business. Adherence to change control and complex regulatory requirements is a must.


The incumbent will be required to register in and participate in a 4- year apprenticeship program for Qualified Utility Operator which will include on the job training and a series of correspondence courses for Industrial Water Treatment Certification.

The Qualified Utilities Operator is responsible for daily operation, responding to trouble calls, and maintenance of these systems. These duties will include: system monitoring, operational maintenance, working with contractors performing maintenance, and data review.

The incumbent will be expected to understand and follow complex SOP’s that will govern how systems are operated, maintained, and repaired. This individual will be expected to operate the qualified utilities in a manner that meets or exceeds complex regulatory requirements (DEQ, FDA, Pfizer Quality Standards, and other agencies around the globe).

The incumbent anticipates, identifies and resolves problems which could lead to expensive product losses by inspecting equipment for proper function, initiating repairs as needed, and using independent judgment to determine situations requiring significant repairs which should be reported to supervision. The incumbent assists with the implementation of changes in procedures or process improvements, recommends and assists with implementation of new technologies and process improvement projects, and reviews the same to assure environmental, DEQ and GMP compliance.

The incumbent will be expected to monitor equipment performance and problems; diagnose problems and perform repairs, or contact the appropriate technicians to assist in performing repairs; adjust and maintain equipment to ensure quality; recommend equipment replacement; monitor preventive maintenance activity; coordinate & execute shut downs to accommodate maintenance; assist in the validation of new systems; manage the inventory necessary to maintain the systems, including ordering parts; and ensure that maintenance and monitoring records are maintained.

Additional duties and responsibilities include: May work variable shifts and 24 hour on call as required. Must be able to work on a high performing team with the ability to accept job assignments and work with others to complete those tasks within the team.

Functional/Technical Knowledge: Knowledge of basic discipline. Knowledge of industry practices and standards.

Problem Solving and Innovation: Develop solutions to routine problems following established Pfizer policies and procedures. Communication in developing and implementing solutions is critical.

Discretion, Latitude, Level of Independence: Works with minimal supervision.


Education and Experience:

  • High school diploma/general education degree (GED) plus either an Associate degree or relevant trade school equivalency.
  • Self-starter with ability to work independently.
  • Strong work ethic and the ambition to be the best.

Technical Skills Requirements:

  • Excellent computer skills are required (Microsoft systems).
  • Excellent communication skills are required.
  • Ability to read drawings/electrical diagrams a plus.



Routinely exposed to hazardous materials, heights, temperature extremes, equipment in motion, noisy, dusty and dirty conditions, stooping, bending and heavy lifting.



May work variable shifts and 24-hour on call as required.

Relocation support available

Relocation assistance may be available based on business needs and/or eligibility.

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.



Join world-class scientists and leaders who are dedicated to bringing therapies that will significantly improve patients' lives.

As one of the world's premier innovative biopharmaceutical companies, we're driven to discover the cure --driven to significantly improve the lives of everyone...everywhere. If you're similarly driven, you'll find there's no better place to begin --and continue --your career than at Pfizer.

Science is the foundation of our company.  This is why it's no surprise that the most driven scientists in the world choose to carry out their life's passion at Pfizer.  We arm them with the resources, technology, and facilities they need to solve some of the world’s most complex health challenges. This combination empowers our scientists with expertise in vaccines, small-molecule medicines, biotherapeutics amongst many others, to collaborate on breakthrough science, including the world's first mRNA-Based Covid19 vaccine.  Our colleagues advance science and technologies into the therapies that matter most.

Join us and you'll partner with colleagues of diverse backgrounds and abilities who contribute to all aspects of what we do. Great things happen when people come together with one shared goal. If you're driven to discover the cure- ensure it has the latest technology to make it a reality or help improve the lives of others- join those who are similarly driven at Pfizer. The future of medicine is happening here.

Visit and connect with us.



Find Us
(212) 733-2323
235 East 42nd Street
New York, NY 10017
United States
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