Sr Manager of Facilities and Site Services
- Employer
- Pfizer
- Location
- Kalamazoo, Michigan
- Start date
- Sep 22, 2022
View more
- Discipline
- Administration, Facilities, Manufacturing & Production, Facilities & Site
- Required Education
- Bachelors Degree
- Position Type
- Full time
- Hotbed
- Best Places to Work
Why Patients Need You
Day to day this position will involve managing a team to deliver the varied services that support operations and maintenance. It includes working with senior leadership at the site as well as above site, as well as multiple service providers to prioritize work and achieve desired quality/service levels, determining and satisfying the needs of internal Pfizer customers, administering the contract terms, managing the work to a budget, and promoting a culture of safe, compliant work.
Long-term it will involve governing the programs and interfacing with Global Engineering and Global Procurement, managing KPIs and adjusting the programs to achieve continuous savings at consistent service levels, planning to a long-term vision of what services should be included, lifecycle maintenance of assets, and development of the people and processes that make the programs succeed.
Site services role includes: Janitorial, Grounds, Pest Control, Waste, Food, Mail, Office Space, Uniforms, Facility Infrastructure, Paving, Roofing, Building Exterior, Electrical, Plumbing, Elevators, Automatic Doors, Hoists, Pressure Relief Devices, Security Equipment, Life Safety Equipment, Motor Pool, Powered Industrial Vehicles, Calibration Standards, Analytical Instrumentation, Building Automation Systems, Utility Operations (Steam, Water, Air), Utility Maintenance, HVACR, Lab Hoods, Storeroom, & MRO. Additional services include office and facility planning to ensure sufficient an optimized office space for colleagues and contractors supporting the site.
What You Will Achieve
Direct and develop a cohesive team and program to consolidate, manage, and improve engineering-related facility, utility, and support services site-wide. Manage the Integrated Facility Management (IFM) service provider with responsibility for soft services (Janitorial, cafeteria, etc..), facilities maintenance, and utility operations and maintenance services. Oversee management and optimization of the site storeroom and MRO program to assure cost-effective, reliable supply of maintenance parts and operational supplies. Manage site office and facility planning efforts through effective management of site offices and occupancy targets. Coordinate the execution of other site services that are best managed in a centralized fashion. Bring all these programs and services under a common umbrella and manage them to achieve safe, reliable, cost-efficient delivery of services to the site.
How You Will Achieve It
Direction of Programs – Work intimately with contracted service providers to assure reliable, cost-effective delivery of services; assure quality of service is appropriate for site needs; interface and align with global programs such as IFM, facility services, MRO, and Occupancy planning and institute and document the processes necessary to assure consistent and repeatable execution.
Team Development – Nurture a team of motivated, capable individuals and empower them to efficiently implement their responsibilities and generate continuous improvement. Develop team members to become experts at services management. Similarly, work with long-term service providers as partners and aid in their development and assimilation to Pfizer culture.
Technical Knowledge – Be conversant of all services and workstreams at a technical level and make appropriate decisions. Be specifically knowledgeable of IFM and MRO programs at the functional level to evaluate service provider performance and help match the programs to site needs.
Contract Management – Manage relationships with contract services providers and sub-contractors; understand and apply contract terms and requirements; maintain compliance with procurement and office of contractor management requirements; engage in competitive bidding or requests for proposal as required.
Compliance – Understand and maintain compliance with all quality, EHS, and legal or regulatory requirements for all workstreams, including those with GMP impact. Promote a culture of proactive recognition of risk and open communication.
Financial Management – Develop and administer expense budgets for all services. Manage an annual budget of $35MM for the scope of services. Align budget with program requirements and cost savings goals. Assure and review tracking of costs to meet both site budget and contract requirements. Maintain long-range forecasts and manage program goals to align with them.
Asset Management – Understand the desired life and performance of all assets involved in site services workstreams from infrastructure to utility. Balance performance against cost in achieving the best asset life and return on investment. Administer the use of Global Reliability Program tools to achieve the appropriate level of availability. Provide 5-year capital plan input for applicable assets.
Qualifications
Must-Have
Minimum Bachelor of Science (BS) degree in engineering or Bachelor’s degree with applicable experience
Minimum 9+ years of combined experience in Maintenance, Engineering, Utilities or Facility Operations
Demonstrated ability to interact effectively with colleagues at all levels of the organization.
Demonstrated ability to interact effectively with contract service partners
Detailed understanding of long-term service contract management
Experience with developing and documenting engineering and business processes
Strong organizational skills
Effective written and verbal communication skills
Flexible and adaptable to changing priorities, meeting deadlines, and working well under pressure
Ability to develop solutions to complex problems which require the use of ingenuity, innovation, and creativity
Skilled at objectively evaluating competing solutions
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
Nice-to-Have
Familiarity with Integrated Facilities Management (IFM) and Maintenance, Repair, and Operation (MRO) materials programs and contracts
Experience with Utility Operations and maintenance
Experience with contract service program governance processes and administration of multi-site programs
Experienced in a pharmaceutical, FDA-regulated manufacturing environment
Experience with Pfizer budgeting processes
Certified Maintenance Reliability Professional (CMRP)
Physical/Mental Requirements
Ability to perform complex data analysis and develop/manage detailed programs.
Ability to present plans and status updates to leadership and a broad range of stakeholders across the organization.
Ability to process a wide range or opinions and priorities into cohesive site facility strategies
Non-Standard Work, Travel or Environment Requirements
Ability to travel infrequently as necessary to support global programs.
Work Location Assignment:On Premise
Other Job Details
- Last Date to Apply: October 5, 2022
- Eligible for Relocation Package: YES
Relocation assistance may be available based on business needs and/or eligibility.
Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
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