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Scientific Account Manager - Preclinical Services

New Haven, CT
Start date
Sep 19, 2022

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Sales & Service, Account Management
Required Education
Bachelors Degree
Position Type
Full time
Pharm Country
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Job Details

The Scientific Account Manager will develop strong relationships with Virscio’s current and future customers to ensure long-term revenue growth. You will be responsible for maintaining a client-focused approach to understanding current and long-term preclinical needs to enable a robust and growing pipeline of RFPs.  You will collaborate Management, Business Development, Scientific Subject Matter Experts (SME), Proposals and Contracts, Project Management, other cross-functional departments to ensure Virscio overall customer satisfaction and attainment of company goals.


-       Efficiently manage and build relationships with existing and prospective clients to drive client engagement and opportunity development to achieve annual revenue objectives.

-       Partner with cross-functional scientific leads to define client study needs and corresponding statements of work (SOW) to advance the RFP process to contract.

-       Follow up with prospective clients to ensure that all outstanding proposals are complete and meet their needs.

-       Maintain Virscio’s CRM system to ensure accurate pipeline forecasting, and reporting of lead-to-contract conversion rates while maintaining a consistently high customer engagement and service level.

-       Qualify and respond to RFI and RFQ inquiries submitted via marketplace platforms like Assay Depot/, Science Exchange & other platforms for requests.

-       Interact with scheduling and/or project management groups to ensure collaborative tracking to service initiation and assist with scheduling needs as required

-       Collect voice-of-customer feedback, including complaints, and report to the commercial and/or operational teams for further action and timely resolution

-       Perform all other related duties as assigned

Job Qualifications

-       2-5 years of prior scientific and/or business development experience in preclinical research required

-       Bachelor’s degree in science required; Master’s or PhD preferred

-       Experience in Contract Research Organization (CRO), Life Science, and/or Biotechnology industry experience required.

-       Strong communication and interpersonal skills, and an excellent team player who can work well independently or collaboratively

-       Prior experience with Salesforce is required; Experience in customizing to business requirements is high desired.

-       Highly motivated, self-starter with excellent oral and written communication skills.

-       Excellent Customer Service and Focus (internal and external customers).




We are a team of experienced scientists and innovators, passionate about helping to solve significant human health challenges through biomedical research. From preclinical proof-of concept to IND-enabling studies, Virscio’s goal is to bring clarity and confidence to R&D investment decision making and improve the odds of clinical translation. We fully support critical development stages, spanning preclinical strategy, protocol design, in-life study execution, sample processing, data analysis, study reporting and defining regulatory path, with a focus on in vivo primate efficacy and safety, pharmacokinetics, pharmacodynamics and therapeutic delivery. Our capabilities are enabled by broad experience, including:

  • 30+ years of translational R&D experience
  • 80+ team with exceptional retention, many having decades of experience
  • 10+ MD and/or PhD Study Directors
  • 500+ industry preclinical study / program engagements
  • 30+ models validated and applied to therapeutic program development
  •  Significant engagement with large pharma, venture-backed, and academic clients from around the world

Virscio is seeking experienced, creative, and highly motivated individuals with the ability to lead and contribute to multidisciplinary R&D initiatives supported by leading biotechnology and pharmaceutical companies.

Find Us
New Haven
United States
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