Collaboration Engineer-Remote- US Only (2)

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like youre part of something bigger, its because you are. At Amgen our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies. We are global collaborators who achieve togetherresearching, manufacturing, and delivering ever-better products that read over 10 million patients worldwide. Its time for a career you can be proud of. Join us.

Collaboration Engineer (Remote)

Live

What you will do

Lets do this. Lets change the world. In this role of aCollaboration Engineer, you will deliver outstanding Collaboration service to the enterprise using our product suite which comprises of Office 365 (MS Teams, SharePoint, Yammer, etc..), and other applications like Miro and Box. Join a team of hardworking, multifaceted, and passionate engineers who take personal pride in the service they deliver to our workmates and external clients.

Responsibilities:

• The ideal candidate should have Strong leadership skills with a passion for automation, operational excellence, and engineering solutions.
• Personal drive with a strong capacity to quickly adapt to a fast paced work environment and love learning new technologies.
• The ability to simultaneously handle various tasks & prioritize them while operating within a large range of technologies.
• Willingness to take on tasks outside of their current knowledge base while being thorough and able to communicate effectively both written and verbally in technical and non-technical language to an array of multi-functional teams

Additional Responsibilities Include

• Reviewing and analyzing business processes, functions, and procedures to determine the most effective business systems software to meet the collaboration and productivity needs of the organization by using OOTB features
• Establishing systems specifications and objectives, based on business requirements and cost-effectiveness, and provides recommendations to management personnel
• The coordination of testing and implementation of the system software, including conversion of data to the new system, and working with application support personnel to resolve system problems
• Writing and maintaining SOPs
• Creating awareness of the vendor product release plans and create a partnership for the delivery of new functionalities
• Facilitating customer-focused interaction to ensure objectives are realized and expectations are properly managed. Coordinates activities and programs with other departments to improve service performance

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The dynamic professional we seek is lead data engineer with experience and interest in building scalable, automated solutions in a fast-paced environment, with these qualifications.

Basic Qualifications

• Master's degree & 1 year of Information Systems experience
• Bachelor's degree & 2 years of Information Systems experience
• Associates degree & 4 years of Information Systems experience AND 2+ years of direct experience with Office 365 on both the admin and end user side.
• 1 or more years of experience with Miro, Box
• Extensive problem solving, debugging, and troubleshooting skills are required
• Excellent verbal communications and documentation skills are required
• Able to work independently and provide recommendations on strategies for meeting client needs
• Ability to bring consistency and quality assurance across various projects

Preferred Qualifications

• Experience with Agile methodologies and JIRA
• Project Management experience within an enterprise environment
• Experience working with ServiceNow
• Experience using Smartsheet
• Experience in automating processes tasks via scripts, bots, MS Graph, Rest API and ServiceNow
• Microsoft, or other relevant certifications are a plus
• Experience working with OCM teams and following Change procedures/processes

Thrive

Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plancomprising health, finance and wealth, work/life balance, and career benefitswith compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.