Content Development Associate

HOW MIGHT YOU DEFY IMAGINATION?

Youve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge youve worked hard to acquire and the passion you already have. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Content Development Associate

Live

What you will do

Lets do this. Lets change the world. In this vital role you will work closely with the Content Development Manager to support all aspects of the training solution development process. This includes documenting the processes and managing the tools for functional governance; maintaining the portfolio capabilities and functionalities and collaborating with the ID Leads and GP Strategies team on special projects.

• Partners with the Content Development Manager to support the infrastructure required by GLSGLS portal and communication, assessment software, development tools, and maintenance of GLS metrics.
• Assists Senior Manager of Instructional Design in development and implementation of GL&P onboarding program.
• Supports smooth operation of GLS from instructional design, technical development, and implementation (e.g. launching in the LMS)
• Assists in the facilitation and remediation of content development portfolio issues among Learning Professionals, GLS, and GP Strategies
• Supports and maintains Tableau analytical solutions
• Maintains, develops, and supports the enhancements of the GL&P Project Portfolio site using Amgen standard methodologies
• Maintains required tools, subscriptions, software, and technology for GLS content development
• Mitigates software and technology issues for GLS IDs and GP Strategies Team
• Secondary gatekeeper of all GLS webservers, file shares, document libraries, SharePoint sites, and Help Desk Resolver groups
• Responsible for content source files and retrieval requests
• Sees opportunities for process automation and refinement
• Supports internal communications and documentation of process updates
• Ensures data quality of content development records
• Coordinates special projects as needed

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek possesses these qualifications.

Basic Qualifications:

Bachelors degree

Or

Associates degree and 4 years of project experience

Or

High school diploma / GED and 6 years of project experience

Preferred Qualifications:

• 1+ years of experience in Learning & Development
• Comprehensive knowledge of learning technology software and solutions
• Proficient time and project management skills
• Affective at troubleshooting technical issue and understanding of partner concern processes
• Collaborative work style with ability to solicit input and support decision making.
• Works effectively in a team-based organization, collaborates cross functionally
• Excellent listener; seeks broad input and feedback; employs frequent and effective follow-up
• Comprehensive knowledge of SharePoint, website development, workflows, and Tableau
• Comprehensive knowledge of Microsoft office 365 Tools
• Experience with data analysis
• Strong service orientation
• Excellent written, oral and presentation skills

Thrive

Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plancomprising health, finance and wealth, work/life balance, and career benefitswith compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.