HOW MIGHT YOU DEFY IMAGINATION?
If you feel like youre part of something bigger, its because you are. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies. We are global collaborators who achieve togetherresearching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. Its time for a career you can be proud of. Join us.
Product Owner/ Business Analyst - Order To Cash Focus
As a member of the Amgen team, we provide you with valuable opportunities to broaden your experience and maximize your potential. We ensure our staff are equipped to excel today and tomorrow by leveraging state-of-the-art technologies and modern working environments, encouraging open dialogue and professional debate, and collaborating with world-class talent and institutions around the globe. We believe in rewarding those who do rewarding work and are committed to providing careers that can help turn the tide of serious, life-interrupting illnesses.Live
What you will do
We are seeking a highly motivated, experienced, and enthusiastic Product Owner to lead the Order to Cash capability team within the Operations Digital, Technology & Innovation (OPS DTI) group to support the Global Customer Service business organization. We are embarking on our journey to enhance our systems to provide Global Customer Service Team with solutions necessary to achieve the business goals like enabling digitalization, faster decision making, improved customer service KPIs & speed to/in market. If that motivates you then this is just the role for you!
As the OTC Product Owner, you will report into the Order to Cash Product Manager and you will work closely with the functional and technology stakeholders at each stage of the development lifecycle to build and sustain the best fitting technology solutions using Agile and Scrum methodologies.
You will develop and maintain a vision for how technology can be leveraged to solve critical business problems, understand the impact of technical solutions on business outcomes and ensure to maximize the ROI of investments made. You will proactively lead the collaboration and engagement with various stakeholders and help in delivering best practice solutions based on business requirements.
This role will be critical in our path of transformation to have a best-in-class Order to Cash capability and you will be leveraging a portfolio of systems like ERP/SAP, UI Path for automation and Data Lake and others.
As a Product Owner / Business Analyst you will:
Work closely and lead discussions with stakeholders to elicit information in order to understand true business needs as User Stories
Exhibit business process expertise in Order to Cash space
Operate as the Technical Product Owner for the End-2-End solution within your domain.
Lead and support the analysis, solution, design, and estimation of various projects and backlog items that address business problems
Prioritize work based on understanding of requirements and business impact
Understand technology strategy and help develop business case alternatives which anticipate the future direction of the business
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a product owner with these qualifications.Basic Qualifications
Doctorate degree and 2 years of Information Systems experience
Masters degree and 6 years of Information Systems experience
Bachelors degree and 8 years of Information Systems experience
Associate degree and 10 years of Information Systems
High school diploma/GED and 12 years of Information Systems experiencePreferred Qualifications
Experience in business process re-engineering or process improvement, involving broad-based information systems, utilizing tools and techniques to effect business change
Ability to understand business strategy and needs and support the translation into application requirements
Ability to create compelling business cases balancing business benefits and costs
Ability to understand business complexity and project interdependencies
Intellectual curiosity and the ability to question thought partners across functional areas
Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
Strong understanding of basic system engineering, information risk and security guidelines and architecture standards
Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
Excellent analytical and problem-solving skills
Demonstrable experience in the following areas: Business Analysis, Defining a business case, Model requirements, Validate solutions, Project and Product management and Creating and maintaining backlog of user stories
Knowledge in the following areas: SAP - familiarity with overall Order to Cash process, Master Data concepts, EDI and RPA
What you can expect of us
As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being.
Vast opportunities to learn and move up and across our global organization
Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits
for a career that defies imagination
In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.careers.amgen.com
Join UsIf you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Amgen requires all staff in the United States, Puerto Rico and Canada to be vaccinated from COVID 19 as a condition of employment. In accordance with applicable law, Amgen will provide reasonable accommodations to staff members who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Amgen, its operations, or its staff.