US Comirnaty, Navigator, Account Specialist (Los Angeles)

ROLE SUMMARY

Pfizer and BioNTech's breakthrough COVID-19 vaccine has launched around the world. Full FDA approval/BLA for the 16+ age group US occurred in Fall 2021 with additional supplemental BLAs to follow for other formulations and age groups through late 2021 and into 2022. Post-BLA, we will use the brand name, COMIRNATY®.

Although our understanding of the disease epidemiology, virus mutations and duration of protection of vaccines continue to evolve; in the post-pandemic period, it's likely that COVID-19 vaccinations may be an annual vaccination, potentially like flu. In the post-pandemic market dynamic, vaccine uptake will be dependent on numerous commercial brand interdependencies and driving market and patient-centric opportunities for our vaccine.

The COVID-19 Navigator will be responsible for providing deeper engagement on scientific content to support HCPs with their COVID-19 RWE and informational needs.

It’s a fast-paced, collaborative environment that requires an organized colleague with cross-collaboration and scientific experience (vaccines preferred) and the ability to navigate the organization and get things done.

ROLE RESPONSIBILITIES

• Discuss broad range of product and COVID-19 scientific information, akin to disease-state education, using approved materials with a scientific focus. Content may include:

• COVID-19 vaccine RWE and peer-reviewed scientific literature
• Publicly available clinical trial data
• FDA guidance, authorizations and approvals
• Label changes for COVID-19 vaccines and therapeutics
• CDC guidance, information, and published research (e.g., CDC Mortality and Morbidity weekly review)
• General COVID-19 epidemiological summary data (e.g., new variants of concern)

• Establish relationships with HCPs/offices and assess what Pfizer information, functions, and resources are most relevant and important to that HCP/office
• Educate physician offices and/or provide information via leave-behind resources
• Seamlessly and compliantly triages HCPs to cross-functional experts within Pfizer to support customer needs (e.g., Field Medical, Access/Reimbursement, Sales); proactively raise awareness of SME capabilities with introduction and refreshers as appropriate
• Compliantly organizes internal cross functional check-in meetings, as needed, to ensure close coordination of Pfizer colleagues consistent with customer and Pfizer objectives
• Maintain current information and expertise with respect to Pfizer’s virtual resources and offerings, educate HCPs/offices about information and resources available virtually, support access to virtual resources (PfizerPro)
• Compliantly share information and insights with other Pfizer functions (exact functions to be determined) learned through HCP/office interactions
• Utilize current digital tools effectively (e.g., Veeva, Zoom, WebEx, Microsoft Office, Microsoft Teams); leverage analytics to assist with insights and next best action
• Review relevant data, such as HCP profile information, to inform engagement with HCPs/Offices in preparing for engagement

Basic Qualifications:

• Bachelor’s degree
• Minimum 5 years experience; with at least 3 years’ experience in pharmaceutical or biotech in a customer-oriented role or academic setting
• Medical /science degree, background preferred
• Vaccines experience preferred
• Experience and proven track record in Healthcare Customer Engagement (HCPs and Accounts)
• Superior communication skills and a documented record of success
• The ability to develop strong professional relationships in-person and virtually in a dynamic and challenging environment
• Proven ability to excel with compliant cross-functional engagement to deliver on customers’ needs
• Proven ability to communicate and educate providers on complex clinical and disease state information
• Virtual engagement technology and CRM systems (Microsoft, WebEx, Zoom)

Preferred Qualifications:

• Relevant therapeutic experience in vaccines and expertise
• Product launch experience
• Experience in multiple healthcare ecosystems (Medical Group, Hospital, Integrated Delivery Systems)
• Experience in working with and communicating real world evidence

Other Job Details:

• Last day to apply: August 8th, 2022
• Location information: Candidates should be located in the Los Angeles, CA/Phoenix, AZ area
• Flexibility: While much of the daily work is expected to be virtual, the COVID-19 Navigator must live within their geography and be able to travel to meet with customers face-to-face when needed
• Eligible for employee referral bonus

#LI-PFE #LI-REMOTE

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.