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Associate Continuous Improvement Specialist

Andover, Massachusetts
Start date
Aug 2, 2022

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Clinical, Clinical Medicine
Required Education
Bachelors Degree
Position Type
Full time
Genetown, Best Places to Work
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Job Details

Why Patients Need You

At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.

What You Will Achieve

Your organizational skills will help us integrate our continuous improvement programs across the organization, both vertically and horizontally. Thanks to your knowledge and skills, it will be ensured that the improvement programs yield results and strengthen the overall business strategies.

You will work as a coach and a facilitator for improvement projects and establish and maintain performance metrics to measure program success. As a Continuous Improvement Associate, you will support the program by taking care of project governance, project reviews, communications, trainings, certifications and rewards. Through your domain knowledge and commitment, you will create a collaborative team environment for your colleagues.

It is your dedication and hard work that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It

The position is a member of one or more “Work Area” Process Centric Team(s) (PCT), responsible for maintaining adherence to the Integrated Manufacturing Excellence (IMEx) standards for continuous improvement (CI). Primary responsibilities include identification, prioritization, management and execution of CI opportunities to improve the overall operational effectiveness of the PCT, reduce sources of loss, and meet improvement targets. Analyze data to drive root cause analyses and to prioritize improvements. Support the creation of Tier 1 and Tier 2 CI goals in alignment with Site priorities and Compelling Business Needs (CBNs). The CI Specialist may lead or coach PCT members on structured problem-solving techniques of moderate complexity. This role is a key enabler to the successful deployment and sustainability of IMEx at the Andover site.

  • Responsible for effective implementation and sustaining one or more work area level (Tier 1) CI Loop(s).
  • Lead moderately complex Operational Excellence initiatives.
  • Develop M1 Coach ability and partner with PCT Lead to promote continuous improvement within the PCT.
  • Input and analyse data from IMEx Elements and other work units to identify areas for improvement and largest sources of loss, including collaboration with CI Specialists across ecosystems. Collaborate with other PCT members and Element Owners on identifying continuous improvement opportunities. Utilize data to influence project prioritization.
  • With support from the PCT Lead: facilitate the CI Loop meetings, including project prioritization and escalation. Attend daily Tier 1 meetings, and facilitate real-time structured problem solving. Attend monthly Tier 2 CI Loop meeting.
  • Receive and provide Structured GEMBA on the CI Loop Element.
  • Work with PCT Lead, IMEx Deployment Lead, Tier 1 & 2 Element Owners, Operational Excellence and Area Leadership to build, maintain and improve IMEx within the work area



  • Bachelor’s degree in the engineering, science or related field and 2-4 years of relevant industry experience.
  • Experience in using root cause analysis methods including the use of Method 1 and Pfizer Human Performance (PHP) tools.
  • Experience in coaching other in structured problem solving (M1 Coach).
  • Ability to apply structured problem-solving techniques to moderately complex problems.
  • Experience with MS Excel and be able to input data and generate charts for analysis.
  • Dedicated to driving positive change through their work.
  • Self-motivated and able work semi-independently on CI Loop tasks and utilizing problem solving tools.
  • Desire to grow LEAN capabilities to further drive CI on site
  • Ability to facilitate group discussion around CI visual management board & root cause analysis meetings. Including problem solving within cross-functional team members.


  • Lean Tool experience or Lean Yellow Belt
  • Six Sigma Green Belt


Job will include standing, walking and sitting


Occasional weekend/evening support may be required to support continuous improvement activities. Occasional travel may be required for specific projects or training

Relocation support available

Last Date to Apply: August 10 2022

Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Continuous Imprv and Proj Mgmt



Join world-class scientists and leaders who are dedicated to bringing therapies that will significantly improve patients' lives.

As one of the world's premier innovative biopharmaceutical companies, we're driven to discover the cure --driven to significantly improve the lives of everyone...everywhere. If you're similarly driven, you'll find there's no better place to begin --and continue --your career than at Pfizer.

Science is the foundation of our company.  This is why it's no surprise that the most driven scientists in the world choose to carry out their life's passion at Pfizer.  We arm them with the resources, technology, and facilities they need to solve some of the world’s most complex health challenges. This combination empowers our scientists with expertise in vaccines, small-molecule medicines, biotherapeutics amongst many others, to collaborate on breakthrough science, including the world's first mRNA-Based Covid19 vaccine.  Our colleagues advance science and technologies into the therapies that matter most.

Join us and you'll partner with colleagues of diverse backgrounds and abilities who contribute to all aspects of what we do. Great things happen when people come together with one shared goal. If you're driven to discover the cure- ensure it has the latest technology to make it a reality or help improve the lives of others- join those who are similarly driven at Pfizer. The future of medicine is happening here.

Visit and connect with us.



Find Us
(212) 733-2323
235 East 42nd Street
New York, NY 10017
United States
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