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Senior Project Coordinator, Customer Service Support

Lake County, Illinois
Start date
Jul 23, 2022
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Job Details

Purpose :

 The Project Coordinator’s primary function is to develop, execute, and manage assigned projects and programs in a compliant manner and within budget. The Project Coordinator will drive multiple projects while working directly with key stakeholders and leaders. This role is accountable for managing/coordinating projects that have compliance and budgetary impact to the business. This role has impact by improvement and optimization programs with stakeholders


  • Drive continuous improvements and participate in continuous improvement initiatives led by colleagues
  • Identify innovative ideas and solutions to maximize business opportunities to address challenges in assigned areas of responsibility
  • Creates impact with ideas for the larger organization and anticipates and responds to changes
  • Act as a credible and respected role model and resource among peers for onboarding/training new employees
  • Responsible for managing and coordinating schedules and budgets for projects and initiatives
  • Works with internal and external resource contacts to coordinate resources needed to deliver on project plans, such as meetings and events
  • Provides direct support of the organization supporting the leadership team
  • Acquire, maintain and track data on various projects, including metrics and timely reporting
  • Manages stakeholder relationships and expectations
  • Creates business specific functional requirement specifications, develops, and executes test scripts, communicates clearly as the liaison between functional groups and various IT groups to ensure system changes/implementations are effective and all deliverables are met for all implementation plans.
  • Lead projects simultaneously of varying complexity. Utilizes project tools to manage project according to plan while managing projects and initiatives.
  • Ensure project goals, objectives, timelines, and deliverables are achieved while defining success outcomes and clear metrics.

  • Bachelor degree preferred and/or equivalent years of experience. 2+ years of overall experience
  • Project management skills requiring minimal supervision preferred
  • Strong leadership skills to effectively manage within a matrix environment a plus
  • Strong communication, interpersonal, and computer skills
  • preferred skill: SAP


AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on Twitter, Facebook, Instagram, and YouTube.

Stock Symbol: ABBV

Stock Exchange: NYSE

Find Us
1 North Waukegan Road
North Chicago
United States
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