Sr Web Operations Manager

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to pursuing scientific invention to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead has operations in more than 35 countries worldwide, with headquarters in Foster City, California.

You will be part of a team that is helping millions of people live healthier, more fulfilling lives. We are a close community where every individual matters and everyone has a chance to enhance their skills through ongoing development. Inclusion is one of our core values, which means we are creating and fostering a work environment where our differences are valued, and everyone feels respected and empowered to bring their authentic selves to work. By joining Gilead, you will further our mission to discover, develop and deliver innovative therapeutics for people with life-threatening diseases.

The Gilead Business Services center in Raleigh is home to some of the company's critical shared service teams in North America, including Information Technology, Global Financial Solutions, HR Operations and Procurement Services Desk. These functions provide the necessary support to ensure Gilead's business runs effectively and efficiently. The center will also be a catalyst for standardization of processes, digital transformation and technology optimization.

Job Summary:

Functional Job Responsibilities:

The Web Platform Operations Lead is in the Enterprise Platform & Digital Solutions group. This team works across the organization with all business teams to deliver on Gilead's dedication to bringing life-saving therapies to people in need. You will focus on working closely with the key stakeholders to deliver on the digital user experience to external customers, manage a team of digital engineers, manage multiple vendors and be a champion for customer needs.

Specific Responsibilities and Skills

• Platform owner across different web application platforms like Sitecore, LAMP, Static websites etc.
• Collaborates with content managers, product owners, front and back-end developers, and Infrastructure to lead digital transformation
• Responsible for production support teams and managing SLA's
• Provide technical direction, support custom development needs, develop integrations, and coordinate activities over multiple resources both internally and with external agencies
• Participate in cross-functional teams during the entire lifecycle of product development, including deployment and post-deployment activities.
• Understand and plan for infrastructural impacts, plan for and validate functional and non-functional requirements, ensure compliance with secure development standards and negotiate security trade-offs, and provide technical mentoring on coding techniques, methods and standards
• Ability to help support teams to troubleshoot production issues
• Secure prioritization, assess level of efforts with a sense of urgency to reach workstream goals & timelines with cross functional partnership
• Manage the portfolio's schedule, defining the critical path, tracking activities to ensure that programs and projects are meeting agreed upon deadlines

Basic Qualifications:

• High School Degree and Twelve Year's Experience OR Associates Degree and Ten Years Experience OR Bachelor's Degree and Eight Years' Experience OR Masters' Degree and Six Years' Experience

• Experience in biotech/pharma sector and/or professional services (e.g. consulting, finance, legal, and/or corporate experience in a relevant function)
• B.S./B.A. + 8 or more years of experience
• M.B.A./Masters + 6 or more years of experience
• J.D. + transaction specific experience and industry knowledge

Preferred Qualifications:

• Technical expertise in various web/digital technology stacks
• Collaborative leader who can work with program / product managers to achieve business objectives
• Hands on experience in delivering web/digital experience projects
• Strong development background, platform experience, and technical leadership qualifications
• Must have managed globally dispersed technical delivery team
• Strong digital product management skills, experience with client journeys and managing digital user experience.
• Strong support experience in digital marketing technologies like Sitecore, .NET, PHP, Microsoft Azure, AWS, Analytics, Azure DevOps, Java Script, CSS, LAMP, Static sites etc.
• Practical knowledge of various devops tools, processes, best practices on CI/CD
• Experience with managing large enterprise projects
• Outstanding communication, organizational, and relationship-building skills, and can collaborate at all levels
• Excellent listening, negotiation and presentation abilities
• Pharmaceutical or Life Sciences industry experience strongly desired

Gilead Core Values:

• Integrity (Doing What's Right)
• Inclusion (Encouraging Diversity)
• Teamwork (Working Together)
• Excellence (Being Your Best)
• Accountability (Taking Personal Responsibility)

If this is not the right move for you now but remain interested in a career at Gilead Sciences, please connect with us via our Career Site: https://gilead.yello.co/job_boards/v42vD4vKxb3AkKvV93YsrQ

As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact careers@gilead.com for assistance.

For more information about equal employment opportunity protections, please view the ‘EEO is the Law' poster: https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Notice: Employee Polygraph Protection Act: https://www.dol.gov/whd/regs/compliance/posters/eppac.pdf

Your rights under the Family and Medical Leave Act: https://www.dol.gov/whd/regs/compliance/posters/fmlaen.pdf

Pay transparency nondiscrimination provision: https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For jobs in the United States:
As an equal opportunity employer, Gilead Sciences Inc. is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact careers@gilead.com for assistance.

Following extensive monitoring, research, consideration of business implications and advice from internal and external experts, Gilead has made the decision to require all U.S. employees and contractors to receive the COVID-19 vaccines as a condition of employment. "Full vaccination" is defined as two weeks after both doses of a two-dose vaccine or two weeks since a single-dose vaccine has been administered. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation.​

For more information about equal employment opportunity protections, please view the ‘EEO is the Law' poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:
Please log onto your Internal Career Site to apply for this job.








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