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Senior Manager Quality Operations - Biologics Commercial Quality Systems

Bothell, Washington
Start date
Jul 21, 2022

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Job Details

Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck Seattle BioPharmaceuticals (Lu-SBP), located in Bothell, Washington, is the Process Development Center of Excellence for Biologics within the global Lundbeck CMC organization. Since integrating into Lundbeck in October 2019, Lu-SBP has supported commercial launch of Lundbeck’s first biologic product (Vyepti) and advancement of a growing biologics pipeline in collaboration with our Copenhagen-based Process Science & Validation Team. The Lu-SBP team leads and supports the development of new product candidates from cell line development through commercial validation of Drug Substance and Drug Product manufacturing processes. Join us on our journey of progress & innovation dedicated to addressing the vast unmet medical needs associated with brain disease!

Primary responsibilities include managing contract manufacturing projects for the QA unit, effectively managing exceptions, providing active support or lead role with investigations, assessing deviations/change controls, and ensuring compliance with applicable regulatory and industry standards for phase appropriate GMP manufacture of biological products. As Senior Manager, this role is expected to effectively lead and guide a team of QA staff and effectively partner with cross-functional teams.



  • Serves as a primary Quality point of contact for one or more Lu-SBP’s Contract Manufacturing Organizations (CMOs) and/or Contract Testing Laboratories (CTLs) and for the Quality oversight in alignment with regulatory
  • GMP expectations and established Quality Agreements
  • Serves as a Quality liaison with cross functional stakeholder groups to facilitate issue resolution in a compliant manner
  • Serves as team leader in quality investigations and ensures corrective and/or preventative action plans to resolve potential product quality issues are appropriately implemented
  • Reviews, assesses and approves non-conformance reports, including deviations, laboratory / OOS investigations originated at Lu-SBP’s CMOs / CTLs, as well as the deviations and investigations originated internally
  • Drives for prompt escalation and works closely with subject matter experts (SMEs) and CMOs to identify the root cause and implement corrective actions or preventive actions (CAPA) and assess their effectiveness
  • Reviews, assesses and approves internal and vendor related change controls
  • Supports the activities related to biologic license application and other regulatory filings, as required
  • Actively plays a lead role in the development and maintenance of the overall Lu-SBP quality management system in support Lu-SBP commercial products; assists in the authoring and review/approval of SOPs and applicable policies
  • Responsible for supervision of designated staff to ensure effective execution of roles and responsibilities;
  • overseeing professional development, and conducting performance reviews
  • Participates in the Quality Metric review process, assess data for adverse trends, develop solutions and oversee implementation
  • Proactively identifies opportunities to strengthen the quality processes and recommends appropriate changes Provides audit (internal/external) and inspection support, as needed
  • May support CMO campaign startup activities by performing and/or ensuring prompt and thorough review  and approval of change controls and Master Batch Records
  • May direct batch record review and perform lot disposition activities, to ensure disposition of lots within prescribed timelines and in compliance with applicable regulatory submissions and approvals



  • Accredited Bachelor’s degree with 8+ years’ relevant experience in Biotechnology or Pharmaceutical Quality Assurance or a combination of education and experience totaling 12 years’ experience
  • In-depth knowledge of quality systems and how quality systems are designed and operated to satisfy regulatory requirements in clinical and commercial GMP operations
  • Excellent working knowledge of cGMP requirements, FDA /EMA regulations and ICH guidelines
  • Experience with CMOs / CTLs and overseeing GMP operations
  • Understanding of regulated biotechnology processing
  • Ability to couple technical process understanding with a strong regulatory and compliance understanding to ensure that operations are conducted in an efficient, and above all, compliant manner to deliver safe and effective therapies to our patients
  • Excellent written and oral communication skills and the ability to proactively prioritize and accomplish multiple tasks simultaneously
  • Strong analytical and problem-solving skills
  • Ability to work independently, and cross-functionally, and develop/maintain strong partner relationships both, internal and externally
  • Ability to influence teams and to balance scientific judgment and compliance to cGMP when a risk-based approach is appropriate
  • The Company requires all employees to be fully vaccinated against COVID-19 as a condition of employment. Newly hired employees must be fully vaccinated against COVID-19 and provide proof upon hire, or request a medical or religious accommodation


  • Experience with clinical and commercial products is preferred
  • Familiarity with SAP for material control
  • Prior managerial experience



  • Willingness/Ability to travel up to 10% domestically. International travel may be required

#LI-LM1, #LI-Hybrid


Why Lundbeck

Lundbeck is unique from other biopharmaceutical companies in that we are 70 percent owned by a research-focused foundation. We have a deep heritage of discovery and have brought breakthrough therapies to millions of people across the globe. And we're just getting started! Our success is driven by our great people and inclusive culture, which is guided by our beliefs of being Patient-Driven, Courageous, Ambitious, Passionate & Responsible. Are you ready to make an impact, one patient at a time? 


Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.


Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.


Lundbeck is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.



At Lundbeck, we are tirelessly dedicated to restoring brain health so every person can be their best. Headquartered in Copenhagen with a U.S. home office in Deerfield, Ill., Lundbeck is the only global biopharmaceutical company focused solely on brain diseases. Our legacy in neuroscience goes back seven decades and we have a long heritage of innovation. Lundbeck has developed and commercialized some of the world’s most widely prescribed therapies for psychiatric and neurological disorders. Today, we remain uncompromisingly committed to improving the quality of life for people impacted by brain disorders. Lundbeck is unique from other biopharmaceutical companies in that we are 70 percent owned by a research-focused foundation. We have a deep and productive pipeline, and we continue to bring forward symptomatic therapies to help people live better lives, while simultaneously pursuing disease-modifying treatments.

Offices in:

  • Deerfield, IL - Lundbeck US Home Office
  • LaJolla, CA - Lundbeck La Jolla Research Center, Inc.
  • Bothell, WA - Lundbeck Seattle BioPharmaceuticals, Inc


Diversity matters, and inclusion creates powerful organizations To ensure that we reflect the diversity of our patients and their needs, we are focused on creating the context, culture, and systems where all Lundbeck employees - no matter who and where they are - can be their authentic self and perform at their best. In practice, this means that individuals feel empowered not despite their differences but because of them. We know that people are sometimes put into boxes - some of these boxes are of our own choosing and some of these boxes are chosen for us. For this reason, Lundbeck is taking a systematic, business-led approach to D&I that looks into and breaks down these boxes. Our bold action on inclusion includes an ambitious two-year plan that enables equality of opportunity through fairness and transparency, promotes openness, tackles bias and discrimination, and fosters belonging through our unique Lundbeck culture. From the highest levels of Lundbeck to the shop floor, we are working to ensure D&I is an integrated practice and mindset. "We win together. Lundbeck is a place where you grow and thrive – personally and professionally. We embrace the uniqueness of individuals, knowing we are stronger when every brain is in the game." Deborah Dunsire, CEO


Lundbeck offers a competitive benefits package that includes:

• Medical, dental, vision effective day 1 of employment

• Generous vacation, sick leave, holiday shut down and company paid holidays

• 401k match with immediate vesting

• Parental Leave

• Hybrid work model for office-based roles

To view more details about our Benefits, please go to the webpage below.

Sustainable Development Goals

In 2020, we based the key aspects of our sustainability strategy on the UN Sustainable Development Goals (SDGs). We found we have a significant impact on seven of the 17 Goals:

• Goal 3: Good Health and Well-being

• Goal 5: Gender Equality

• Goal 8: Decent Work and Economic Growth

• Goal 10: Reduced Inequalities

• Goal 12: Responsible Consumption and Production

• Goal 13: Climate Action

• Goal 16: Peace, Justice, and Strong Institutions

Key examples are Goal 3 that is closely linked to our corporate purpose and dedication to restore brain health and Goal 13 that drives our efforts to prepare for a zero emissions future. We will use our influence and act to promote Goals 5, 8, 12 and 16. Across our sustainability actions, we are seeking partnerships with others to enable change and maximize impact (Goal 17).


Who We Are

A highly specialized pharmaceutical company that has conducted neuroscience research for more than 70 years. We develop innovative treatments to restore brain health and transform the lives of millions of people worldwide.

What We Strive For

Global leadership in brain health. Whatever your area of specialization, you will be part of our company-wide commitment to develop and advance treatments that improve the lives of people with brain disease.

What Drives Us

A culture of innovation, collaboration, and respect. We inspire curiosity, expect integrity, and pursue our achievements through knowledge-sharing, patient engagement, and the passion to deliver our end goal.

Our Societal Commitment

We understand we carry a huge responsibility for the societies we serve, and use our knowledge and voice to raise awareness, challenge standards, and increase opportunities – for patients and each other. We are at the forefront of treatment innovation, and together we continue to make a difference to people living with brain diseases.

Our Investment in You

As one way we invest in your career, we offer our employees a competitive compensation and benefit package that matches benchmark and general market conditions in our individual business locations.

Employee Satisfaction

The success of our strategy, “Expand and Invest to Grow Lundbeck” hinges on our combined competencies – and competence hinges on highly qualified and motivated employees. Our Employee Satisfaction Survey (ESS) gives us the pulse on employee motivation by asking about key elements in our work lives including management, work climate and development opportunities. We follow up on the ESS with concrete initiatives aimed at maintaining our focus on our unique workplace culture and providing personalized and aligned development opportunities for our employees.


Our Beliefs

• Patient-driven We put patients at the center of our fight for health and human dignity.

• Courageous We dare to confront unsolved healthcare challenges.

• Ambitious We set high expectations for ourselves because people in need have high expectations of us.

• Passionate We persist in developing life-changing therapies because life should not be interrupted by brain disease.

• Responsible We act with respect and integrity in everything we do




Find Us
6 Parkway North
United States
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