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Senior Systems Engineer

Astellas Pharma US, Inc.
Sanford, North Carolina
Start date
Jul 17, 2022
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Senior Systems Engineer - NC

Why Work for Us

Are you ready to use your experience and expertise to make an impact on patients' lives? Astellas Gene Therapies is a biotechnology company developing new genetic medicines for rare, life-threatening diseases. We are working urgently to progress our medicines and need additional team members to help us do so. Because our mission is so important, our values are to: Be BOLD: Find a Way, Care Deeply, and Get Stuff Done. If you'd like to be a part of this important mission, please apply to join our team.

About Astellas Gene Therapies

Astellas Gene Therapies is developing genetic medicines for patients with rare, life-threatening diseases. Based on our innovative approach to developing genetic medicines, as well as our industry-leading internal manufacturing capability and expertise, we have become the Astellas Center of Excellence for the newly created Genetic Regulation Focus Area. We are currently exploring three gene therapy modalities: gene replacement, exon skipping gene therapy, and vectorized RNA knockdown, with plans to expand our focus and geographic reach under Astellas. We are based in San Francisco, with manufacturing and laboratory facilities in South San Francisco and Sanford, North Carolina.

Our Values:

  • Be BOLD (Find a Way)

  • Care Deeply -- for our patients, each other and our work

  • #GSD (Get Stuff Done)

What is the catalyst for you in your professional career? Are you ready to be a part of a bold, innovative company, to make a change and to make a difference? Listed below is a current opening for a smart, driven, experienced, and just plain nice individual who wants to join us and be a part of our journey.

The Role

As part of the Astellas Gene Therapies (AGT) Enterprise Engineering & Facilities team, the Sr. Systems Engineer will deliver IT support for our process automation and QC laboratory systems, working onsite at our Sanford, North Carolina location. This role will report to the Director, Information Technology and Automation and requires advanced technical skills and a strong focus on customer service. The Sr. Systems Engineer must be a team player that understands the importance of collaboration and can also take direction and drive the resolution of issues to completion with minimal supervision. Some travel will be required.

Primary Responsibilities

  • Responsible for design and configuration of systems, applications, and activities related to systems deployment.

  • Perform system administration on multiple core IT platforms as trained/required (Domain, Network, etc.)

  • Perform routine preventative maintenance (operator workstations, label printers, and wireless devices) and change control (patches, updates, upgrades).

  • Provide varying levels of technical assistance to operations teams as a component of managing IT systems deployment.

  • Investigate and troubleshoot technical problems of increasing complexity utilizing system documentation and support contracts to solve complex problems.

  • Address system outages and other issues impacting systems and processes, working with operations teams to identify, prioritize, and resolve issues.

  • Perform deviation investigations and deliver corrective and preventive actions.

  • Provide documentation for the preparation, deployment, procedures, and design of IT systems.

  • Verify acceptable performance and accessibility of newly deployed IT solutions.

  • Work with third party vendors/partners to design, deploy, and support IT solutions.

  • Support the Information Systems team in the design, documentation, and implementation of infrastructure technology related to both lab and manufacturing environments.

  • Assist Information Systems, Engineering, & MSAT with the planning and execution of computerized systems or network changes and/or process improvements.

  • Monitor and troubleshoot daily system backups and develop, test and maintain disaster recovery procedures.

  • Work schedule includes 'out of normal' work hours for IT support, maintenance, or other activities as required.

About you

Must Have/Required

  • BS/BA degree in engineering, information systems or equivalent with a combination of education/work experience

  • 8+ years of relevant IT or IS environments and solutions, in an administrator or technical expert role.

  • 3+ years of supporting IT or IS in a GxP environment.

  • Experience provisioning new IT solutions in support of business processes.

  • Experience using multiple tools to collaborate remotely with staff and contractors.

  • Understanding of network connectivity and troubleshooting related user issues

  • Demonstrated understanding of IT Support as part of a business function (SLA's, ITIL practices, etc.)

  • Strong technical writing and oral communication skills

  • Successful experience in a mid-size corporate environment, strong collaborator in a team atmosphere, thrives on new challenges, and has a demonstrated history successfully executing technology solutions for business challenges.

  • Models our Core Values: Be Bold: Find a Way, Care Deeply, Get Stuff Done -- is experienced as someone who exemplifies the culture we want to create; operates with transparency; is trusted

May Have/Preferred

  • Exposure to validated environments, change management, and regulations.

  • Experience with systems including MFCS/win, DeltaV, UNICORN, OSI PI, Schneider BMS, Vaisala EMS, Rockwell FactoryTalk, RF Smart, Labware, Empower, and PIMS a plus

  • Experience with computer system validation is a plus

  • Experience with designing information interfaces, data conversion, and network and infrastructure fundamentals

  • Experience designing and configuring Layer 3 applications for integrating Information Technology networks with Operation Technology equipment and networks.

  • Experience supporting users and applications in both lab and manufacturing environments.

  • Experience with systems and application used in GxP manufacturing facilities.

  • Experience in a small company and high growth, fast-paced environment


All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Category Engineering & Facilities

Astellas is committed to equality of opportunity in all aspects of employment. EOE including Disability/Protected Veterans

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